SETPOINT REFRIGERATION LLC

Heating and Air Conditioning

About us

Welcome to Setpoint Refrigeration LLC, your premier choice for top-tier HVAC/R services in the Hartford area. With over 25 years of invaluable expertise in heating, ventilation, air conditioning, and refrigeration, our business is dedicated to delivering unparalleled quality and reliability. At Setpoint Refrigeration LLC, we pride ourselves on offering a comprehensive range of services tailored to meet both residential and commercial needs. From preventive maintenance to emergency repairs, equipment replacements to new installations, we've got you covered. Our services encompass natural gas and propane furnaces, central air conditioning, heat pumps, humidifiers, dehumidification, wireless and smart thermostat installations, indoor air quality solutions, ductless systems, packaged rooftop units, and commercial refrigeration including walk-ins and ice machines. What sets us apart is our unwavering commitment to excellence. Our seasoned professionals are not only highly skilled but also deeply passionate about ensuring your comfort and satisfaction. We believe in going above and beyond to exceed your expectations, delivering prompt, efficient, and cost-effective solutions that stand the test of time. At Setpoint Refrigeration LLC, quality is our hallmark. We guarantee the highest standard of workmanship, using cutting-edge techniques and top-of-the-line equipment to deliver lasting results. Our meticulous attention to detail, combined with personalized service tailored to your unique needs, ensures that every job is completed to perfection. When you choose Setpoint Refrigeration LLC, you're choosing peace of mind. Trust us to keep your HVAC/R systems running smoothly, year-round. Experience the Setpoint Refrigeration LLC difference today – your comfort is our priority.

Business highlights

Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

- A/C & Heat Pump Maintenance, Repair and Installation - Natural Gas and Propane (LP) Furnace Maintenance, Repair and Replacement - Humidifier Maintenance, Repair and Installation - Thermostat Installation, Programming, and Upgrades - Indoor Air Quality Solutions - Ductless A/C and Heat Pump Systems - Electric Heat - Dehumidification - HVACR System Maintenance, Repair and Replacement - Commercial Refrigeration Maintenance, Repair and Replacement - Ice Machine Cleaning, Maintenance, Repair and Replacement - Reach in Refrigerators and Freezers Maintenance, Repair and Installation - Walk-in Refrigerator and Freezer Maintenance, Repair and Replacement - Exhaust and Make Up Air System Maintenance, Repair and Replacement - Restaurant Equipment Service

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.09 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
11%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-9 of 9 reviews

ki N.
05/2024
5.0
heating & air conditioning/hvac
  + -1 more
Excellent job
Description of Work: A/C Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from SETPOINT REFRIGERATION LLC
[Member Name Removed], Thank you so much! Happy to help! We appreciate your business! Dave Rowe Owner

Tim M.
05/2024
5.0
heating & air conditioning/hvac
  + -1 more
Dave at Set Point is the best A/C pro I've ever encountered. You need to meet him - he saved my 30 yr old central A/C and even got refrigerant that other firms refused to help with. Dave is honest, trustworthy, hugely skilled (teaches refrigeration courses, too) polite, thorough, and always on time. Call him on (860)-375-9058
Description of Work: A/C Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from SETPOINT REFRIGERATION LLC
[Member Name Removed], Thank you for the positive feedback! Glad to help. We appreciate your business! Dave Rowe Owner

Mindy K.
02/2024
5.0
heating & air conditioning/hvac
  + -1 more
Setpoint Refrigeration installed our heat pump system and it looks and works great! They were fast, professional and neat. They even included a comprehensive and affordable maintenance plan. I highly recommend Setpoint Refrigeration for all your HVAC needs.
Description of Work: HVAC system installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SETPOINT REFRIGERATION LLC
We appreciate the positive feedback! Thank you, [Member Name Removed]!

Barbara D.
02/2024
4.0
heating & air conditioning/hvac
  + -1 more
David seemed knowledgeable about the process and products available. He answered many of our questions with detail as to how the system would work.
Description of Work: Provided a quote for a multi-zone ductless heat pump
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from SETPOINT REFRIGERATION LLC
Thank you so much, [Member Name Removed]!

Rob R.
02/2024
5.0
heating & air conditioning/hvac
  + -1 more
He got a 40 year old walk in running for me, was professional, profoundly knowledgeable and speedy! 10/10
Description of Work: walk in freezer repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from SETPOINT REFRIGERATION LLC
I'm glad we could help! Thanks for the review, [Member Name Removed]!

Mike D.
02/2024
5.0
heating & air conditioning/hvac
  + -1 more
The personal were very professional and knowledgeable about my system and didn't try to sell me things I didn't need. I will call them for all my HVAC issues and already have given there number to a few of my friends.
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from SETPOINT REFRIGERATION LLC
Thank you, [Member Name Removed]!

Nathan E.
02/2024
5.0
heating & air conditioning/hvac
  + -1 more
Dave our technician was excellent. Our heat went down and he responded immediately. Was super knowledgeable as well as kind, friendly and had a pleasant demeanor. I now have these guys on speed dial.
Description of Work: Heating Issues.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from SETPOINT REFRIGERATION LLC
We appreciate your business! Thanks, [Member Name Removed]!

Troy S.
02/2024
5.0
heating & air conditioning/hvac
  + -1 more
We had an electrical issue with our furnace and no one could figure it out. 5 contractors failed to locate and correct the issue. Dave came out and quickly diagnosed the problem and was able to remedy the situation in a timely fashion. The furnace still works great to this day.
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from SETPOINT REFRIGERATION LLC
This is great to hear! Thank you so much, [Member Name Removed]!

Nikki Lamarre
01/2024
5.0
Google Review
I am so pleasantly pleased about my experience with Setpoint Refrigeration. Dave Rowe was not only Punctual,but Knowledgeable, Thorough,and most importantly he had very good communication skills. He walked me step by step with what needed to be done. He went above and beyond to correct the problems. He also had very reasonable and fair prices. If you're looking for someone with experience, knowledge,fair prices,and extremely professional, look no further than Dave Rowe Setpoint Refrigeration LLC.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from SETPOINT REFRIGERATION LLC
Thank you so much, Nikki!

    Contact information

    36 Russ St 3rd Floor #635, Hartford, CT 06106

    https://www.setpointhvacr.com

    Service hours

    Sunday:
    7:00 AM - 8:00 PM
    Monday:
    7:00 AM - 8:00 PM
    Tuesday:
    7:00 AM - 8:00 PM
    Wednesday:
    7:00 AM - 8:00 PM
    Thursday:
    7:00 AM - 8:00 PM
    Friday:
    7:00 AM - 8:00 PM
    Saturday:
    7:00 AM - 8:00 PM

    Licensing

    Licensed*

    Trade License Number
    HTG.0406670-D1
    Trade License Locale
    Connecticut
    Trade License Authority
    Connecticut: General
    Trade License Expiration
    08/31/2025

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Heating and Air Conditioning

    FAQ

    SETPOINT REFRIGERATION LLC is currently rated 5 overall out of 5.

    Sunday: 7:00 AM - 8:00 PM

    Monday: 7:00 AM - 8:00 PM

    Tuesday: 7:00 AM - 8:00 PM

    Wednesday: 7:00 AM - 8:00 PM

    Thursday: 7:00 AM - 8:00 PM

    Friday: 7:00 AM - 8:00 PM

    Saturday: 7:00 AM - 8:00 PM

    SETPOINT REFRIGERATION LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, SETPOINT REFRIGERATION LLC offers free project estimates.
    Yes, SETPOINT REFRIGERATION LLC offers eco-friendly accreditations.
    No, SETPOINT REFRIGERATION LLC does not offer a senior discount.
    Yes, SETPOINT REFRIGERATION LLC offers emergency services.
    Yes, SETPOINT REFRIGERATION LLC offers warranties.
    SETPOINT REFRIGERATION LLC offers the following services: - A/C & Heat Pump Maintenance, Repair and Installation - Natural Gas and Propane (LP) Furnace Maintenance, Repair and Replacement - Humidifier Maintenance, Repair and Installation - Thermostat Installation, Programming, and Upgrades - Indoor Air Quality Solutions - Ductless A/C and Heat Pump Systems - Electric Heat - Dehumidification - HVACR System Maintenance, Repair and Replacement - Commercial Refrigeration Maintenance, Repair and Replacement - Ice Machine Cleaning, Maintenance, Repair and Replacement - Reach in Refrigerators and Freezers Maintenance, Repair and Installation - Walk-in Refrigerator and Freezer Maintenance, Repair and Replacement - Exhaust and Make Up Air System Maintenance, Repair and Replacement - Restaurant Equipment Service

    Contact information

    36 Russ St 3rd Floor #635, Hartford, CT 06106

    https://www.setpointhvacr.com

    Service hours

    Sunday:
    7:00 AM - 8:00 PM
    Monday:
    7:00 AM - 8:00 PM
    Tuesday:
    7:00 AM - 8:00 PM
    Wednesday:
    7:00 AM - 8:00 PM
    Thursday:
    7:00 AM - 8:00 PM
    Friday:
    7:00 AM - 8:00 PM
    Saturday:
    7:00 AM - 8:00 PM