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MGS Plumbing

4.7(
64
)

Plumbing, Natural Gas Lines, Kitchen and Bath Remodeling,

... +2 more

About us

Our company provides the highest quality service no matter how small the job. Whether you're in need of home plumbing maintenance and repairs, bathroom remodeling, or a commercial plumbing contractor for your latest building project,we are there to provide you with the most dependable service available. We have a clear knowledge of the service side of the plumbing industry. We provide professional, quality workmanship that you expect and deserve. Give us a call today and see why we're one of the most trusted names in New Haven County! Additional DBA - Mesner's General Services LLC. Due to our desire to best serve our existing clientele, we are at this time, unfortunately no longer accepting emergency calls or a service that requires prioritized attention (i.e. leak coming through ceiling when the shower is used). Thank you for your understanding.

Business highlights

23 years of trusted experience

Services we offer

Gas leak repair, plumbing, remodeling - kitchen & bathroom.

Services we don't offer

Due to our desire to best serve our existing clientele, we are at this time, unfortunately no longer accepting emergency calls or a service that requires prioritized attention (i.e. leak coming through ceiling when the shower is used). Thank you for your understanding-

Amenities

Warranties
Yes

Accepted payment methods

Check

Reviews

4.764 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
6%
3
2%
2
5%
1
3%
Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Write a review
Showing 51-64 of 64 reviews
Kevin T.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro
Aaron P.
10/2015
4.0
plumbing
  + -1 more
fine
Description of Work: fixed toilet
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$60
gerry C.
09/2015
5.0
plumbing, wallpaper removal
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$149
Thomas M.
07/2015
5.0
home remodeling
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Arnold H.
12/2013
5.0
plumbing
  + -1 more
Well done.
Description of Work: Repair of "wax-seal" in toilet.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
ASAF C.
09/2013
3.0
plumbing
  + -1 more
See above
Description of Work: Gave us a very expensive quote. He charges $165 p/hour in 30 minutes increments for a crew of two. We ended up hiring a plumber that just got the work done at $425 in total. We got much more for much less...
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$700
Response from MGS Plumbing
Thank you for taking the time to post a review. We are sorry we did not earn your business. The hourly rate and schedule you indicated in your review does not apply to our company. Perhaps you have us confused with another plumbing outfit. Also, unfortunately we did not perform any services on your behalf and therefore feel you were unjustified in rating us with average and below grades. Our previous actual client reviews reflect the quality of our services and professionalism. We take great pride in those reviews.
Allison B.
09/2013
1.0
plumbing
  + -1 more
See above
Description of Work: Fixed leak in toilet and "tuned up down stairs toilet and then created a new problem with both toilets. The toilets he fixed then began flushing continuously and automatically. He Came back to fix this automatic flushing problem and could not fix. Then he kept saying he would come later and we waited, calling several times then at about 7:30 PM on Sept. 24 the fourth day we called and the owner John claimed we shouldn't be annoyed that we waited so long since he felt he did his job. We still have two broken toilets that flush constantly and now we must get another plumber since this owner John is now not coming back since he feels angry at us for expecting this job to be completed. He Refuses to return money or give us a new toilet. He originally said he would give us these options, now he just offers some $ for parts.
Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$434
Response from MGS Plumbing
We attempted 3 times to correct the problems generated by your husband who made adjustments and replaced a flapper after our initial visit. We have returned to your residence 3 times since our initial visit, all three trips yielded the fixtures working properly while on site. I spoke with your husband yesterday afternoon and he asked me to order gaskets for the fixtures as he would have had a 5 day lead time before receiving them, I ordered and would have had them today. I had all intentions of stopping by last night following completion of my last job, until our phone conversation. The initial work was performed on Thursday, 9/19. When I made a follow-up call to you, you expressed happiness with the work and the level of professionalism received. You called on Saturday, mid-afternoon and I immediately placed you on the schedule for Monday. We came out Monday and again, went through both fixtures. They both were operating correctly the entire time we were at the property. You called again in regards to the master bath water closet on Monday night. We came out first thing on Tuesday morning supplying the correct flapper which replaced the one your husband installed. To say we have not attempted to remedy this is an understatement. We gave you the attention that most businesses would not, especially after your husband made adjustments following our initial visit. To correct your last statement, upon finding that you did not want to work with us to remedy the situation, I offered to refund you fully for the work performed on the water closets.
Mary Ann N.
07/2013
5.0
plumbing
  + -1 more
see above
Description of Work: they were just WONDERFUL respectful, neat well qualified and did the job needed. They even put booties on before entering our home. I would not hesitate to recommend them to anyone. wasn't a big job, had to come back for another thing I needed doing but only charged me half the service charge because they did not have the correct size on truck to do the extra job.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from MGS Plumbing
Happy to serve you. Thank you for your review.
Emily M.
06/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: Just bought a new house and MSG came out right away to set up our washing machine, top notch service
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from MGS Plumbing
Thank you. Don't hesitate to call with any future needs you may have in your new home. Best Wishes to you.
sarah e W.
06/2013
2.0
plumbing
  + -1 more
unknown
Description of Work: There's no story, I called and he was supposed to call back to set up service, never heard from him again, I think he was very busy.
Rating CategoryRating out of 5
Response from MGS Plumbing
We are very sorry for any inconvenience you may have experienced with your Angie's List offer. We have tried to contact you via the phone number provided by Angie's List. It was, and continues to be, a non-working number, possibly a typo in the original order. We hoped you would have called again. We take great pride in our history of excellent customer service and would like the opportunity to provide that same quality service to you. Please contact us at 203-627-7931, 203-281-9026 or 203-936-7271. We look forward to hearing from you.
Nilesh P.
04/2013
5.0
plumbing
  + -1 more
Good.
Description of Work: Replace roman tub fuacet.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Cara B.
09/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: Very professional, reliable, and did a great job.
Rating CategoryRating out of 5
Yes, I recommend this pro
Linda C.
03/2012
5.0
plumbing
  + -1 more
They were great.
Description of Work: They did plumbing for me.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
ALAN E.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are good.
Description of Work: They service my heating and air conditioning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
    • 1
    • 2
    • 3(current)

Contact information

PO Box 185158, Hamden, CT 06518

mgsplumbing.com

Licensing

Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Plumbing,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Wallpaper Removal,
Heating and Air Conditioning

FAQ

MGS Plumbing is currently rated 4.7 overall out of 5.
MGS Plumbing accepts the following forms of payment: Check
No, MGS Plumbing does not offer free project estimates.
Yes, MGS Plumbing offers eco-friendly accreditations.
No, MGS Plumbing does not offer a senior discount.
No, MGS Plumbing does not offer emergency services.
Yes, MGS Plumbing offers warranties.
MGS Plumbing offers the following services: Gas leak repair, plumbing, remodeling - kitchen & bathroom.
Due to our desire to best serve our existing clientele, we are at this time, unfortunately no longer accepting emergency calls or a service that requires prioritized attention (i.e. leak coming through ceiling when the shower is used). Thank you for your understanding-

Contact information

PO Box 185158, Hamden, CT 06518

mgsplumbing.com