I really can't say enough good things about this company. Kevin and a helper always came on time, worked all day, and came until the job was finished. They cleaned up at the end of each day and were very pleasant to have around. Great guys. EVEN though, the work they did for me had problems afterwards due to, I believe, the fact that they were repairing a job that was originally done wrong 20 years ago by my husband. It was bound to have some problems, I think, unless the walls had been stripped and totally re-sheetrocked. But they are totally standing by their work and fixing, months later, whatever problems have appeared. The whole team Bruno, Kevin and Ginny in the office are just wonderful. You would not ever be sorry to hire them.
Description of Work: My sheetrock was falling apart (joints opening, nails popping, some cracks) in the living room, staircase, upstairs hallway. They repaired and skim-coated everything.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,550
Jack M.
10/2012
1.0
plastering
+ -1 more
They said they would give a quote and they never did. I called them and they said they would get it to me and they didn't.
Description of Work: We called him for a quote for plaster repair.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Lillian W.
12/2010
5.0
plastering
+ -1 more
We were in need of good plasterers. We called several companies. Bruno Massaro came out right away, and sent us an estimate to remove the popcorn from the ceilings in 3 main rooms and the back foyer, front foyer and hallway, and powder room on the 1st floor… and in addition, repair the laundry room ceiling and give them all a skim coat of plaster. When asked, he sent a contract that enumerated exactly what they would do – so there was no ambiguity. And even though they hadn’t yet received our signed contract in return, - only a verbal over-the-phone “yes, please come” – they came. (I wouldn’t recommend doing that though. We were just running out of time and they were accommodating.) The ceilings look terrific!! No more dusty popcorn falling all over the place! Although Massaro and Sons don’t normally do popcorn ceilings, he also agreed to fix the popcorn ceiling in the garage since the roof had leaked and it looked awful. At the same time, we were trying to get rid of the full-wall paneling in the family room, and Bruno said that they could do that too, replacing it with new drywall, and putting back all the molding that had to come off. Fabulous! We had just had the hardwood floors redone (wrong order of doing things), and wondered if they would survive all the ripping off of the paneling. Bruno assured us that all would be fine, and it certainly was. Kevin who was the lead on the job was great – appeared at the scheduled time each day and just kept on working. He was joined periodically by Guy and the whole job was finished in 2 weeks. That’s a lot of popcorn to remove and a lot of plastering to do (3 coats), along with a room to completely redo. The floors we were worried about? -Not even a scratch – and every night when Kevin left, everything was swept, vacuumed, and tidied up so that there was minimal dust anywhere. (by the way – he uses Pledge.) He is a craftsman in the true sense of the word, and meticulous in detail. He noticed the crown molding was not exactly tight in the den, and fixed that. When he and Guy were doing the back foyer and questioned the slope of the ceiling in one corner, they fixed it so that it is now straight. These are things that they needn’t have done, since they weren’t included in the original orders, but to have a good finish on the job, they just went ahead made it right. Kevin came each day between 7:30 and 8 like clockwork, except for the couple of days when he had to pick up supplies. Each room was sealed off with double hanging plastic so that the dust from the popcorn removal and the sanding of the finished plaster was contained within that particular area. The plastic, at the end of the job, was rolled up and taken away, the floors and other surfaces were vacuumed, and all woodwork wiped clean. During the 2 weeks, we had some electrical work done in the upstairs bathroom resulting in a new-cut hole in the ceiling…and we asked for an estimate and got an emailed contract, sent it back, and Kevin fixed that ceiling too along the way. (this cost not included in the total stated above) All the old paneling and molding were taken away – no debris left. They say they leave the place, at times, cleaner than when they got there. And that about says it all. We are so pleased with the results – both the family room redo and all the ceilings. Next, in the spring, we are doing the 2nd floor ceilings, and will have Bruno and Sons come back out to do them. They really are good and we recommend them highly. They are professional – from contract to clean-up with no worries in between. And they are all very pleasant to deal with - both office and field.
Description of Work: 1. popcorn finish on ceiling removed from: •den •family oom •living room •front foyer •hallway •back foyer 2. ceiling fixed and popcorn removed from: •laundry room 3. Plaster applied to all above mentioned ceilings. (3 coat process) 4. Plaster applied to powder room ceiling 5. Popcorn ceiling in garage scraped and refurbished 6. Paneling in family room removed and new drywall installed w/all moldings replaced
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Service Categories
Plaster
FAQ
Bruno Massaro & Sons Inc is currently rated 4.8 overall out of 5.
No, Bruno Massaro & Sons Inc does not offer free project estimates.
No, Bruno Massaro & Sons Inc does not offer eco-friendly accreditations.
No, Bruno Massaro & Sons Inc does not offer a senior discount.
No, Bruno Massaro & Sons Inc does not offer emergency services.
No, Bruno Massaro & Sons Inc does not offer warranties.