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Nerds To Go

Computer Repair, Computer Sales, Computer Training

About us

Complete computer repair and service provider throughout all of CT. 35 appointments available daily. Residential and Business Service. PC and Apple Mac certified technicians. Typically 24 to 48 hour service completion time. Over 80% of service calls result in repair completion at time of service.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

PC and Apple Mac computer service and repair. Laptop and desktop computer service and repair. Virus, Malware and Spyware Removal, Wireless Networking Installation and Repair, Data Recovery and Backup, Child Protection and Monitoring, Certified Technicians, iPod, iPhone, X-Box, Playstation service and repair. On-site, in-home or in-store service. Residential and Business Service.

Amenities

Warranties
Yes
Senior Discount

$15

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.917 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
6%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-17 of 17 reviews

Lionel P.
09/2015
3.0
computer repair
  + -1 more
unknown
Description of Work: They diagnosed our system for the basic fee. if we wanted everything else it would cost us by the hour with a 3 hour minimum.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0


Karen G.
05/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sharon A.
12/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Transferred data and helped set up new computer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Sharon F.
12/2014
5.0
computer repair
  + -1 more
Sebastian Prusik called before he came and was very punctual. He spent over 3 hours diligently and patiently trying to remove the virus that had badly infected my PC. He was thorough and it showed that he was really dedicated toward getting rid of this issue without having to take the machine away. He succeeded and I was much relived and very grateful.
Description of Work: fixed a serious virus on my PC

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$318

Jeffrey S.
06/2014
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Mark B.
01/2014
5.0
computer repair
  + -1 more
It went well. Laptop was abled to be fixed on first visit so I had a PC to use. Technician very thorough and pleasurable to work with.
Description of Work: Cleaned programs with viruses on laptop that were not letting the internet load. Took desktop back to shop to clean and reinstall operating system. Installed new virus software on both

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Scott S.
07/2013
5.0
computer repair
  + -1 more
My computer started running real slow and would not boot up.Monitor went black.I took it to Nerds to Go in Guilford for diagnosis and repair. Only took a couple of days to fix it. When I bought it home monitor was still not working. I took it back to shop and technician did diagnosis while I waited. Sold me new 20'' Dell LCD monitor at substantial discount. First rate customer service and repair from receptionist to technical. All were very knowledgeable and gave me good information. Was well worth the money. I would recommend them to everyone. A good experience.
Description of Work: Diagnosis,did full tune up on system,removed Comcast guard and Norton, removed virus infection and all spyware traces, installed AVG 1 year Internet Protection and did a final cleanup scan,trimmed start up items. Sold me new 20'' Dell LCD monitor at a substantial discount.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$371.18

kijana S.
03/2013
5.0
computer repair
  + -1 more
They were able to correct and get the computer functioning at least to a level where it is usable. They actually come out to your home to work on the computer. They found out I had a bad drive and had to order a drive and will install that once it comes in. They were very good. In fact, something wasn't completed and the technician made a point of coming on his own time on a Sunday. He came to the house and repaired it at no cost. I was very impressed.
Description of Work: For computer repair I used Nerds to Go. I had several bugs and some serious problems with my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gerald M.
06/2012
5.0
computer repair
  + -1 more
Nerds To Go setup a new computer, transferred files from an old computer, and setup a wireless printing network for me. They also made sure my laptop and iPhone was synced to my new computer. I've used Nerd To Go in the past and this is my third time using them over the last 5 or 6 years and they're always excellent.
Description of Work: They setup a new computer and wireless network.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

ROSEMARY B.
06/2012
5.0
computer repair
  + -1 more
Great. Prompt and efficient.
Description of Work: I have used them on many occassions. It's rare to be able to recommend someone without any reservations! They cleaned my computer and got it working back to speed. I was ready toss it and for a few dollars they upgraded my memory and told me the old computer still had some life left in it. They fixed a few other issues including getting my work laptop to print to my home computer. Their prices are incredibly reasonable. They work around your schedule. My favorite tech is Oleg Epshteyn. I wish there were a category to say EXCEEDS EXPECTATIONS. I would check it. I'm fairlly new to Angie's list and this is my first review. Just thought about writing this review when I gave the name to someone who was looking for good service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Rachel D.
05/2012
5.0
computer repair
  + -1 more
My three year old PC notebook was running abnormally slow and experiencing some system errors. I brought it into the store on a Thursday for a full diagnostic and, as promised, received a call within 48 hours as to what the issues were. I was able to authorize the repairs over the phone and had my computer back on Tuesday. This was the first time I had used this business and I was impressed with the prompt and professional service I received. The price was what I expected to pay for the diagnostic service and repair.
Description of Work: Full cleanup and installation of antivirus and security software on a PC notebook.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Andrea W.
05/2012
5.0
computer repair
  + -1 more
See above
Description of Work: We had a power outage/surge. Computer would not reboot. Called another service for help, they could not come out to our house for a week. Found this company on internet search, and because they would come to us rather than us bringing the computer to them, called to set up an appointment. They came the same day, diagnosed the problem, made calls to Dell Computer to arrange for parts needed, The parts arrived the next day with a Dell technician, who installed them at no charge under our warrantee. We would not hesitate to call them for future assistance. The technician was prompt, courteous, and accurately diagnosed the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

margaret H.
02/2012
5.0
computer repair
  + -1 more
See above
Description of Work: I brought in my laptop and was promised a diagnosis within 24 hours. The next morning Nerds to Go called and identifies the problem (bad hard drive) and gave me cost to fix it. The next day I picked up the repaired lap top. While there the technican answered some general computer questions I had. I was very satisfied..

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Stephen H.
10/2011
5.0
computer repair
  + -1 more
Technician was able to schedule service call within a few days of initial contact, ordered hardware, and had all installed and up and running within a week. Great service.
Description of Work: Technician installed two wireless access points, replaced server and one workstation, added a second workstation, installed software and configured all hardware for our small office network. Quick to schedule, knowledgeable, and easy to work with--would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Response from Nerds To Go
Thank you Member for your excellent review. We greatly appreciate it. We strive to provide outstanding service with expert efficiency. We look forward to seeing you whenever you need help managing your technology

Naomi F.
09/2011
5.0
computer repair
  + -1 more
He was very honest. He told us that we didn't have to get a new screen. We were extremely happy with him. It was a positive experience. He was clear and made us understand things instead of saying things in computer language. He was very polite and gave us all our options. He came when he said he would be here. It was a wonderful experience. We were very happy with him. I would use them in the future.
Description of Work: I used Nerds To Go for computer service. They came and looked at my computer.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Nerds To Go
Thank you for taking the time to give us your very positive review. We sincerely appreciate the opportunity to serve you. We've worked hard to earn a reputation as the very best in computer service and repair and it's always good to hear it reflected by our customers.

SUSANNE A.
10/2009
5.0
computer repair
  + -1 more
They took it with them and brought it back 3 days later. It has been running perfectly since. They are really nice, always call back, confirm when they will be there and they are really quite good. The price was well worth it.
Description of Work: I had been having horrible problems with my laptop. They rebuilt it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Nerds To Go
Member, we couldn't have put it better ourselves. We try our very best to provide expert advice, and outstanding service. We're glad to hear you were so pleased.

Michael P.
07/2006
5.0
computer repair
  + -1 more
THEY WERE IN A NOTEWORTHY AMOUNT OF TIME AFTER I CALLED. THEY HAVE A HELPFUL CUSTOMER SERVICE REPRESENTATIVES. THEY WERE VERY PROFICIENT WITH THE WORK THEY DID FOR ME.
Description of Work: I HAD A NEW HARD DRIVE INSTALLED AND TOWER CLEANED OUT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

    Contact information

    1250 Boston Post Rd, Guilford, CT 06437

    www.nerdstogo.com/

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Computer Repair,
    Computer Sales,
    Computer Training

    FAQ

    Nerds To Go is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 10:00 AM - 5:00 PM

    Nerds To Go accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    No, Nerds To Go does not offer free project estimates.
    Yes, Nerds To Go offers eco-friendly accreditations.
    No, Nerds To Go does not offer a senior discount.
    Yes, Nerds To Go offers emergency services.
    Yes, Nerds To Go offers warranties.
    Nerds To Go offers the following services: PC and Apple Mac computer service and repair. Laptop and desktop computer service and repair. Virus, Malware and Spyware Removal, Wireless Networking Installation and Repair, Data Recovery and Backup, Child Protection and Monitoring, Certified Technicians, iPod, iPhone, X-Box, Playstation service and repair. On-site, in-home or in-store service. Residential and Business Service.

    Contact information

    1250 Boston Post Rd, Guilford, CT 06437

    www.nerdstogo.com/

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM