Johnson's Hardware

Hardware & Home Improvement Stores, Locksmiths, Handyman Services,

About us

Your local one stop shop hardware store. Additional DBAs - Locksmith, The, The Locksmith. Additional email - info@johnsonstruevalue.com.

Business highlights

101 years of trusted experience

Services we offer

Window and Screen Repair, Locksmith, lamp repair, photo copy, fax, power tool repair, propane fill, pipe threading, glass cutting

Reviews

4.930 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
17%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
5.0
responsiveness
5.0
punctuality
4.8
Showing 1-25 of 30 reviews

Kathryn S.
11/2016
5.0
locksmith, home improvement stores
  + 0 more
Very well. Worked quickly and cleanly. We did not have to shut down our customer service desk during repairs.
Description of Work: Repair locks on cash boxes and desk drawers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Mark C.
10/2015
5.0
handyman service, locksmith
  + 0 more
I purchased a new key for my Chevy Equionx elsewhere brought it to Johnson's Hardware and they cut this key to match my oem, saving me about 400.00 at the dealers.
Description of Work: Cut a key for my car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

George C.
06/2015
4.0
home improvement stores
  + -1 more
Johnson's is an excellent hardware store with excellent service. There are always employees rooming the store offering to help.
Description of Work: Routine nuts and bolts and chair pads.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$12.59

John B.
05/2015
4.0
home improvement stores
  + -1 more
I came to the store. I purchased the chainsaw fuel. I went home happy. The End
Description of Work: Sold me a coupon special for mixed chain saw fuel. The item was available(not sold out) and I purchased three containers.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$24

judi B.
05/2015
5.0
locksmith, home improvement stores
  + 0 more
Couldn't have asked for anything more! Very punctual and professional installation of new door locks to prevent my dad from being able to get out of the house and wander the neighborhood (or worse). Helped us to be able to keep him home!
Description of Work: Replaced exterior door locks with locks that required a key from the inside so that my dad who suffered from dementia could not get out of the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Gary B.
12/2014
5.0
handyman service, screen repair
  + 0 more
They are very knowledgeable and friendly to work with. They are the best Hardware store I have ever used
Description of Work: I have bought products, have had windows and screens repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

David P.
04/2014
5.0
home improvement stores
  + -1 more
Explained what he was doing every step of the way. Called in the morning, and came over in afternoon. Arrived right on time. Very professional, very friendly.
Description of Work: Locksmith Services: Replaced a lock - had to do a fair bit of work due to the way the original strike plate was embedded in door trim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

Jeanne H.
06/2013
5.0
home improvement stores
  + -1 more
The friendly woman at customer service called for Steve. He came and was very professional and friendly. He took the faucet into the back room. When he came back he explained what he had done with a drawing. I understood what he did. He charged me for the parts used and not for the service. The faucet is 45-50 years old and I could not do the repair myself. They did not let me feel stupid. They treated me like a friend. It is the place I go with odd requests and have rarely been disappointed. I am very impressed!
Description of Work: I took an old designer faucet in to get a new washer. It leaked like a sieve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Anne I.
05/2013
4.0
locksmith
  + -1 more
The locksmith showed me his ID, which is required by law. He was very professional and reasonably priced. Unexpectedly was two hours late to appointment due to an absent employee. He did call to let me know and arrived within five minutes of when he said he would. I would definitely use them again. Thanks
Description of Work: Changed locks

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$100

Rick C.
04/2013
5.0
home improvement stores
  + -1 more
I like them because their prices are good, their people are friendly, and they usually have what I need.
Description of Work: I go to Johnson's Hardware quite often. It's a True Value Hardware Store.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William H.
02/2013
5.0
locksmith
  + -1 more
Called in the am and they were here in less than two hours to complete the job. Took less than twenty minutes to do. Excellent all around experience.
Description of Work: We had two locks rekeyed and 5 new keys cut on site.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$83

Mark S.
02/2013
5.0
home improvement stores
  + -1 more
Johnsons is the go to place for whatever you might need in the hardware line and for the advice to go with it.
Description of Work: General merchandise hardware purchase

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

judi B.
12/2012
5.0
locksmith
  + -1 more
My dad has dementia and is moving back home soon. A major concern is his ability to escape from the house and wander outside... therefore we needed locks to lock him inside the house and yet be safe if there was an emergency inside the home (like a fire etc..). I was not sure what was available, but when I called The lockmith and told him (Brian) about my circumstances, he was immediately able to make appropriate suugestions, as well as be empathetic in that he has a family member with dementia also. He was able to set me up with an appontment the next day, but he would not be the one to do the service call, but his co-worker Dan would be. Dan called in the morning to confirm, arrived a couple of minutes early, did the work to perfection, and wanted a follow up phone call if we had any questions or needed further assistance. The cost was very reasonable - especially since this means being able to bring my dad home. GREAT JOB!!!!!
Description of Work: Replacing existing deadbolts with double sided deadbolts; installing two door knobs with new interior locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Sharon B.
10/2012
5.0
home improvement stores
  + -1 more
Chris decided to use a section from old window screen to replace part of the sliding door screen, ripped by our dog while we were on vacation. This has worked well. I bought 2 rolls of shelf liner for our kitchen cabinets.
Description of Work: My husband Chris and I came in Johnson Hardware to look at screening material. The store had a good selection. We also looked at paints, color schemes, and shelf liners. The sales people were helpful. Chris likes the Taylor Rental section for maintenance work on our Sears lawn mower. We have the mower in for service as of Tuesday Oct 9, 2012.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Edmund J H.
10/2012
5.0
home improvement stores
  + -1 more
Store is well laid out with everything clearly marked. The staff is very friendly and knowledgeable. I make periodic stops there to purchase items for both work and home and it is always a pleasant experience. Besides...I'm a guy and it's a hardware store, aka adult male toy store.Pu
Description of Work: On my last trip, I purchased some additional items that I needed to install a bathroom ventilation fan. The staff helped my find just exactly the type of wire and connecting hardware that i needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Katherine L.
09/2012
5.0
locksmith
  + -1 more
The locksmith arrived on time. He was curteous and professional. He changed out approximately 8 lock cores, 1 door know and installed a deadbolt. He asked how we wanted the locks keyed, as in, did we want all the locks to use the same key or did we want certain doors to use a different key. Before he left he made multiple copies of the keys for each lock, saving us a trip to the hardware store. The only area for improvement would be for the locksmith to have picked up the wood shavings left behind from installing the dead bolt. The cost was slightly lower than other locksmiths we have used. I woudl definielty use Johnson's Hardware again.
Description of Work: Johnson's Hardware sent one of their locksmiths to our home. The locksmith changed out approximately 8 lock cores, 1 door know and installed a deadbolt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Dick B.
07/2012
4.0
home improvement stores
  + -1 more
I went to Johnson's to refill a few propane tanks, they were the best price in town, but, a little slow getting out to the pumping station. The young man filling the tanks was polite and liked talking to the customers.
Description of Work: Johnson's has just about everything you might need. Their prices may not be the best all the time, but it saves you time in having to cross the bridge, or shop at the big box hardware stores.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$32

JOHN R.
05/2012
5.0
locksmith
  + -1 more
They're excellent. They're prompt, quick, and efficient. They suggested a couple of changes from what I wanted to do, and their suggestions actually saved me money. I was very pleased.
Description of Work: Johnson's Hardware re-keyed all the locks when we moved into our house.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ralph T.
02/2012
5.0
home improvement stores
  + -1 more
took lawn tractor tire for replacement. they said lets try a tube first. it is cheaper and should work - and it did
Description of Work: put tube in tractor tire that would not hold air

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Deborah L D.
02/2012
5.0
plumbing
  + -1 more
They were always helpful and they have everything I need.
Description of Work: I go there for general hardware needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jane B.
12/2011
5.0
handyman service, home improvement stores
  + 0 more
I use Johnsons Hardware all the time. They are wonderful. They told me to use a dehumidifier for five days. Whatever this wonderful stuff is that's non toxic and can get on your clothes because it's over a hundred and seventy year old house. They asked me to just spray it on and said that it will take care of the mold although I can't see it which is causing the odor. We use them all the time constantly. We never go to the big box stores but only go to Johnsons Hardware. Very succinctly it's the only one business that always has been and there's always someone on the floor that can answer your question. We've used their locksmith on occasions and any question you have they seem to have the answer. They will walk you right through the process and go through it with you. They will even stop me at the parking lot to give me one more tip to this procedure. Their quality is very good. I feel comfortable in recommending them to anyone.
Description of Work: I went to Johnsons Hardware yesterday to purchase a dehumidifier because I'm having a musty smell down in my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$52

Mary A S.
11/2011
5.0
locksmith
  + -1 more
My husband shops at the hardware store all the time for different parts. They didn't actually come out to the house to do the service. We couldn't open the safe so we brought it to them.
Description of Work: The locksmith at Johnsons Hardware opened a safe up for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles H.
08/2011
5.0
home improvement stores
  + -1 more
I liked the whole store. I go to local hardware stores instead of the big companies. They've always had exactly what I want. Their price is average. They are consistent with the products and they have brand names too. They are always polite and helpful. I haven't dealt with ordering anything from them or having them come to do work but the things that I have heard have been good. They are always knowledgeable. They know what I'm talking about and what I need.
Description of Work: I went to Johnsons Hardware to get a towel rack.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$7

Ed K.
06/2011
5.0
electrician, glass repair, home improvement stores, plumbing, screen repair
  + 3 more
I went in there with a plumbing problem and walked out with everything I needed to completely repair my system. They provided me with all the latest supplies and methods of repair. Everything went as they said it would.
Description of Work: The man that owns this business is a Rotarian and runs his business according to Rotary's Four Way Test. Which is: 1. Is it the Truth? 2. Is it Fair to all concerned?. 3. Will it build goodwill and better friendships? 4. Will it be beneficial to all concerned? You can trust this business.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Susan L.
05/2011
5.0
handyman service, lawn service, lawn treatment, locksmith, mulch, drain cleaning, screen repair
  + 5 more
All purpose hardware store. Been shopping there for over twenty years.
Description of Work: Johnson's Hardware store has knowledgeable sales rep (Steve) to advise lawn and garden needs. Store carries a variety of maintenance inventory, electrical, plumbing, paints and overall good customer service--a neighborhood hardware store, as well as gift items for the garden as well as casual wear (hats//dresses/skirts). Eliminates the need to travel to the "big box stores".

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

40 Fort Hill Rd, Groton, CT 06340

www.johnsonstruevalue.com

Service hours

Sunday:
9:00 AM - 1:00 PM
Monday:
7:00 AM - 5:30 PM
Tuesday:
7:00 AM - 5:30 PM
Wednesday:
7:00 AM - 5:30 PM
Thursday:
7:00 AM - 5:30 PM
Friday:
7:00 AM - 5:30 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Hardware & Home Improvement Stores,
Locksmiths,
Handyman Services,
Screen repair,
Plumbing,
Electrical,
Drain Cleaning,
Mulch and Topsoil,
Lawn Fertilization & Treatment,
Lawn and Yard Work,
Glass and Mirrors,
Asphalt Driveways

FAQ

Johnson's Hardware is currently rated 4.9 overall out of 5.

Sunday: 9:00 AM - 1:00 PM

Monday: 7:00 AM - 5:30 PM

Tuesday: 7:00 AM - 5:30 PM

Wednesday: 7:00 AM - 5:30 PM

Thursday: 7:00 AM - 5:30 PM

Friday: 7:00 AM - 5:30 PM

Saturday: 8:00 AM - 5:00 PM

No, Johnson's Hardware does not offer free project estimates.
No, Johnson's Hardware does not offer eco-friendly accreditations.
No, Johnson's Hardware does not offer a senior discount.
No, Johnson's Hardware does not offer emergency services.
No, Johnson's Hardware does not offer warranties.
Johnson's Hardware offers the following services: Window and Screen Repair, Locksmith, lamp repair, photo copy, fax, power tool repair, propane fill, pipe threading, glass cutting

Contact information

40 Fort Hill Rd, Groton, CT 06340

www.johnsonstruevalue.com

Service hours

Sunday:
9:00 AM - 1:00 PM
Monday:
7:00 AM - 5:30 PM
Tuesday:
7:00 AM - 5:30 PM
Wednesday:
7:00 AM - 5:30 PM
Thursday:
7:00 AM - 5:30 PM
Friday:
7:00 AM - 5:30 PM
Saturday:
8:00 AM - 5:00 PM