house cleaning, floor cleaning, central vacuum cleaners
+ 1 more
I recently moved into a home that needed to be cleaned before I unpacked my belongings. After seeing Kim work at my friend's house (has had a weekly house cleaner for at least 10 years), I thought is was a great idea to hire her for help. She kindly squeezed me into her busy schedule, and I was excited about her early morning arrival. I planned voting, shopping, etc. around her arrival. Unfortunately, she squeezed in another client before my 8:00 a.m. appointment, and she did not show up until after 10:00. She mentioned that my asking her to bring a pet free vacuum delayed her. I thought professional cleaning companies came with everything they needed, just in cast. I know I heard her tell my friend that she keeps things in her vehicle just in case. Oh well, I quickly realized that the quality of Kim's work was not what I expected. After they cleaned the first bathroom, I went in expecting to be wowed, and the toilets still had stains and shower doors were still cloudy with streaks. I expressed my concerns to Kim and she told me that she scrubbed the toilets 4 times, but the stains will not come off, and the shower doors.....before she answered, I discovered a 13 gal trash bag filled with my paper towels that they used to clean the bathrooms. I explained to Kim that in order to remove the stains on the shower doors and toilets, they needed to use the sponges and tools that I provided. They did take my advice and start using the scrubber, but that was only for the last bathroom. They did not go back and re-clean the other two bathrooms. I cleaned them myself. They are nice girls. Truth is, if you need someone to touch up or dust your already clean place before a party or something, Best Cleaning would be perfect. However, if you are looking for someone to deep clean..... I have a person/company for you.
Description of Work: Cleaned 3 bathrooms and vacuumed 2 rooms in 3 hours.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0
$75
Donna L.
03/2016
5.0
house cleaning
+ -1 more
I couldn't stop smiling when I got home that night. Every dirty little corner that had been nagging me was clean! It took longer than Kim originally estimated but that didn't bother or surprise me when I saw how much work they had done. They cleaned all the baseboards, trim and raised panel doors in addition to vacuuming, dusting, cleaning 2-1/2 bathrooms and the kitchen. I couldn't have accomplished in a month of Sundays what they did in 9-1/2 hours. Very impressed. They come every other week now and I am just as satisfied with my first "regular" cleaning as I was with the initial.
Description of Work: Full initial cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$237.5
Georgia R.
10/2015
5.0
house cleaning
+ -1 more
Initial contact was easily made. I left a message and my call was returned the same day. They came to assess the situation and give me an estimate the next day. Could not have been easier! I would give them SIX STARS, were it possible!
Description of Work: My house looks great! Kim and Jolene thoroughly cleaned our 6 room, 1 1/2 bath house. They worked very fast and did a thorough job. And the price was quite reasonable, esp given the quality of their work.My house has not been cleaned this well in years! Even the dog loves it! I couldn't be happier!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Brian E.
09/2015
5.0
house cleaning
+ -1 more
We have been using Best Cleaning for the past year or so after trying a few others in the area. Kim and Jolene (sp?) are amazing...they are always responsive to phone calls, can deal with schedule changes, trudge through feet of snow and our challenging driveway in the winter, and constantly work when they're here and on the clock. The results are great and the price is reasonable. Highly recommended!
Description of Work: Cleaned all areas of a large house including bathrooms, living area, office and bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Daniel R.
03/2015
5.0
house cleaning
+ -1 more
Kim and Joline cleaned my rental property from top to bottom including tilt-in windows in and out. They were punctual, professional, and a pleasure to work with from start to finish. They were very accommodating to any special requests. I would use them again in a heart beat.
Description of Work: Cleaned my Rental House
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$720
Catherine T.
11/2014
5.0
house cleaning
+ -1 more
Our house had not been professionally cleaned for several months. Kim and her assistant arrived on time and did a thorough cleaning, which took approximately 2 hours and 45 minutes. When they were finished, the house was cleaner than it had been for a long time. Kim was very pleasant, let us know in advance about needed supplies, checked on what needed to be done, and made good suggestions. Overall, we were very satisfied, and will continue to hire Best Cleaning.
Description of Work: Performed an initial cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$137
Jennifer P.
07/2014
5.0
house cleaning
+ -1 more
unknown
Description of Work: I would recommend Kim and Best Cleaners. They do the job as instructed, are respectful and consciences. In addition they welcome feedback and adjust accordingly. They are trustworthy and work just fine unsupervised.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Bill L.
06/2014
5.0
house cleaning
+ -1 more
unknown
Description of Work: They clean my house including the windows. They do wonderful work. Kim and her crew are great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
elizabeth C.
02/2014
5.0
house cleaning
+ -1 more
They do a very good job, and I totally trust them to be in my home whether I'm home or not. Very nice, responsive, and reliable.
Description of Work: Clean my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lori S.
02/2014
5.0
house cleaning, floor cleaning
+ 0 more
Meticulous job cleaning, large home including floors, carpets, kitchen, bathrooms, garage, and 4 bedrooms.
Description of Work: Comprehensive clean up of residential home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Sarah R.
02/2014
5.0
house cleaning
+ -1 more
Best Cleaner owner and staff always arrive as scheduled; do a very thorough job in an efficient manner. Often go above and beyond the required task.
Description of Work: Best Cleaners has done work for me for almost ten years. They assisted in the cleaning and emptying of my mothers long-time home and guest cottage and continue to clean my home.
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*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/
Service Categories
House Cleaning,
Floor Cleaning and Waxing,
Central Vacuum Cleaning,
Pressure Washing,
Blind Cleaning
FAQ
Best Cleaning is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Best Cleaning accepts the following forms of payment: Check
Yes, Best Cleaning offers free project estimates.
No, Best Cleaning does not offer eco-friendly accreditations.
No, Best Cleaning does not offer a senior discount.
No, Best Cleaning does not offer emergency services.
No, Best Cleaning does not offer warranties.
Best Cleaning offers the following services: Residential & Commercial Cleaning –Remodeling Clean Up, Weekly, & Bi-Weekly Services.