Sullivan Building & Remodeling, LLC

basement contractor, roofer, home remodeling contractor

About us

At Sullivan Building & Remodeling, we bring nearly 20 years of expertise to every project, blending tradition with exceptional craftsmanship. As your local roofing and renovation specialists, we offer a comprehensive range of services including roof replacements, repairs, vinyl siding, seamless gutters, decks, doors, windows, and both exterior and interior painting. Our family-owned and operated business is committed to transforming your vision into reality, with a focus on quality and customer satisfaction. Enjoy top-notch warranties, free estimates, and the assurance of being licensed and insured. Proudly BBB A+ certified, Angie's List approved, and HomeAdvisor recognized, we handle full renovations and new home construction with precision and care. Contact us today to experience the Sullivan difference and make your home improvement dreams come true.

Business highlights

20 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.579 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
9%
3
4%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.6
responsiveness
4.5
Showing 51-75 of 79 reviews

Richard B.
01/2019
5.0
Did an excellent and fast job on my very large outbuilding. Their price was a little higher than others but was well worth it. They cleaned up well after the job was completed and did everything they said they would do. Very happy with the outcome and recommend them highly. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joan D.
01/2019
3.0
31Aug19 Update: After I wrote this review, the owner, George, quickly called me and resolved the issue. I received the warranty within days. Update: After I paid them in full, it took us 7 months to get them to come back and fix some issues with the initial roof installation. We still have not received the warranty for the roof and labor after 8 months of constantly calling, emailing and texting them. I do not recommend them. Jake promises and does not deliver. He was going to fix our siding too and never delivered anything he promised on that project either. He had many excuses. I even emailed him a pdf of the IKO warranty I found on the IKO website. All he had to do was sign it and return it to me. He could not even do that.

Rating CategoryRating out of 5
quality
3.0
value
2.0
responsiveness
1.0


Samuel G.
11/2018
5.0
From start to finish it was a pleasure doing business with them. Their crew was professional they put the roof on very quickly the quality of work was great the roof looks great they did a terrific clean up job I would definitely recommend them to my friends and hire them for my next project

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert B.
11/2018
5.0
Great job. It was done in one day and afterward looked like they hadn't been here except for the new roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gary R.
10/2018
5.0
Completed new roof in one day. Worked on a Sunday to beat the bad weather. Scheduled job and completed roof in seven days. Needed a wind proof roof and they delivered with a 50 year warranty. Thanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark F.
10/2018
3.0
Following my initial review George Sullivan reached out to us and promptly addressed our concerns. I appreciate his responsiveness.

Rating CategoryRating out of 5
quality
3.5
value
3.0
responsiveness
3.5

Yes, I recommend this pro

Vernon R.
10/2018
5.0
From first contact to project completion, Jake, Mario and Patrick were professional, courteous and went above and beyond to complete the roofing project exactly as quoted at the price quoted. I will and have recommended them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carmine C.
10/2018
5.0
One day installation. Very clean. Good works. Good communication. Would hire again for other projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Earl W.
09/2018
4.5
Weather delayed the start of the project but when they arrived around noon and got started they were done by 5:30. Everything was cleaned up like they were never there. Thanks for a job well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Eugene F.
07/2018
5.0
The workers were GREAT they didn't stop until the job was done (three roof sections in one day ) Big house - Big job No problem. These guy's and one gal were professionals!!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Robert L.
07/2018
5.0
Extremely satisfied with their work. Went beyond expectations. Cooperative and explained everything and took the time to thoroughly answer any questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sylwia W.
07/2018
5.0
Great fast reliable!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles C.
07/2018
5.0
I highly recommend this company. They responded quickly, and did excellent work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

don m.
07/2018
5.0
I highly recommend these guys. No slackers all work there but off. Clean up was way better than i thought almost like they were never here! I had 3 roofs done in 1 day!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike T.
05/2018
2.0
Buyer beware. Workmanship on shingles was good. Gutter work was less than terrible. Workers were polite and cleaned up after each day on the job. HOWEVER, customer service is less than nonexistent. Salesman was late for every appointment and had more excuses than a 5th grader who didn't do his homework. There were problems with the gutter installation that still have not been fixed. Salesman had more excuses for the poor workmanship on gutters and went so far as to insult my intelligence when I pointed out the defective installation. Promises, more promises, but zero action after over 5-months of promises. I finally got a call back from the owner with more promises, and still no action. Buyer beware.

Rating CategoryRating out of 5
quality
3.0
value
4.0
responsiveness
0.5

$4,500

Frank R.
04/2018
5.0
They were excellent! Honest, fast, courteous, hard working, willing to help in any way. Went above and beyond for me. There work was very well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debra L.
04/2018
5.0
We had a hole under solar panels from squirrels. Out solar company was out of business so no one else would touch our house. Sullivan Contracting not only tackled the job but did it quickly, professionally and courteously. They had a major job doing our house but it was done quicker than we thought! And it looks awesome!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

frank r.
03/2018
5.0
They were great, i was given a fair price to paint my home. They did all work as promised. Kept my home clean and the end result was remarkable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$12,500

Linda B.
03/2018
5.0
My husband and I were very happy with the price, the work and the cleanup. Excellent job! We will hire them again in the future!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eugene C.
11/2017
4.0
they were very thorough, cleanup was excellent , did exactly what they said they were going to do.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Laurie O.
03/2017
5.0
VERY Knowledgeable. I look forward to having them do MANY projects for me :) They just finished my roof yesterday in the freezing cold. I heard them laughing and having fun. Go figure!! They took two layers of roof off & installed another one. They cleaned up and did a great job, for a great price. More jobs to come :)

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

angelane b.
12/2016
5.0
Have to get the people that going to do their very best to please you.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Samuel Z.
12/2016
4.0
Jake provided a prompt and accurate verbal estimate for replacing a pipe seal, which was a bit higher than others', but unlike them, he actually showed up at the house! He then called several times to tell me he was sending a written estimate. When it finally arrived, it was clear and consistent with what we had discussed. The work was done within 5 days, in one 2 hour session. It is hard for me to judge quality yet: the main issue was a leak into the attic and bedroom ceiling when it rained or snowed.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
3.5

Yes, I recommend this pro

Al G.
10/2016
4.0
the workers showed up faster than expected, and finish the job in one day. The material was upgraded at no extra cost, and they did a good cleanup. I'm very satisfied with the better than expected job.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Contact information

73 Norwich Ave, Norwich, CT 06360

https://www.sullivancontractingct.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
Closed

Service Categories

basement contractor,
roofer,
home remodeling contractor

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: Closed

Sullivan Building & Remodeling, LLC accepts the following forms of payment: CreditCard
Yes, Sullivan Building & Remodeling, LLC offers free project estimates.
No, Sullivan Building & Remodeling, LLC does not offer eco-friendly accreditations.
No, Sullivan Building & Remodeling, LLC does not offer a senior discount.
Yes, Sullivan Building & Remodeling, LLC offers emergency services.
Yes, Sullivan Building & Remodeling, LLC offers warranties.

Contact information

73 Norwich Ave, Norwich, CT 06360

https://www.sullivancontractingct.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
Closed