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Rudolph Biagi & Son Plumbing

Plumbing, Drain Cleaning, Kitchen and Bath Remodeling

About us

Biagi Plumbing and Heating is a third generation company, Ricky Biagi is the current owner along with his two brothers Randy and Chris. Ricky has over 35 years in the trade and the brothers took over the company in 1996 when their father Rudy retired.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Biagi Plumbing and heating offer all aspects of residential plumbing and heating sales, service and installation. we also specialize in steam heating service and replacement for older homes. we are also familiar with installation and repairs of most plumbing fixtures from the turn of the century, to the modern fixtures of today

Services we don't offer

we do not work on air conditioning or hot air furnaces

Amenities

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.810 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
10%
1
10%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-10 of 10 reviews

Alberto S.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed a new litchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher M.
02/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

George L.
12/2014
2.0
plumbing
  + -1 more
They experience of calling them was so abrasive, I didn't wait the week they told me it would be before they could help me with a pipe that was flooding my house. Needless to say, it wasn't a matter I could wait a week on. I understand if they don't have availability but practically getting yelled at for inquiring is not cool.
Description of Work: I called them for help and got barked at by the woman who answered after I explained my problem. Really really rude.

Rating CategoryRating out of 5
professionalism
2.0


Response from Rudolph Biagi & Son Plumbing
this is unfair, we were pumping out customers basements from heavy rain and taking care of problems before the holidays, we explained we couldn't get there as we had several loyal customers in line, we are always happy to take on new clients, however, it would be unfair to leave them in trouble in times of flooding to respond to someone new who was only calling due to an emergency

Nancy B.
12/2014
5.0
plumbing
  + -1 more
Extremely professional. Very courteous and did excellent work. I will use them again and I highly recommend them. AAAAA+++++
Description of Work: Repaired two toilets and installed new faucet to one of my bathroom sinks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rudolph Biagi & Son Plumbing
[Member name removed], thank you for taking the time to write a nice review of our work, it was a pleasure working with you, you could not have been nicer, or more reasonable. wouldn't it be great if all customers were as kind as you!!!! thanks again, RickyBiagi (owner / president

Andrew M.
06/2014
1.0
plumbing
  + -1 more
This is my second attempt to reach Biagi. About a year ago, I left multiple messages and spoke with the receptionist and finally gave up after they refused to call back or show up. Well, I figured I'd give them another shot because they are local. Save yourself the time and aggravation. Again, I left multiple messages and finally reached a women on the phone that told me they would call back. Short story--they just don't call you back. I can't imagine how their total lack of responsiveness would play out if you were to actually get them to come to your house. I'm not sure how businesses like this are still around. Find a better alternative that cares about their clients. When you are trying to get a quote is likely the time when they are on their best behavior--and this company shows no respect for time or responsiveness.
Description of Work: Nothing--can't get anyone to call me back.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Rudolph Biagi & Son Plumbing
[member name removed], all I can do is apologize, we are often busy with contract as well as service calls and every once in a while we may not respond as quickly as we would like to. Again, I am sorry , Ricky Biagi (owner & president)

peter L.
03/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rudolph Biagi & Son Plumbing
[Member Name Removed], thank you for the kind words, its always a pleasure working with you, its so nice having a loyal client base that we look foreword to helping out in any way possible

Marianne J.
08/2013
5.0
plumbing
  + -1 more
I was very pleased with their service and I would recommend them very highly. They were very believable and competent. They were able to do exactly the work. I did not feel like, "What have I gotten myself into?" And they were neat, polite and knowledgeable. For the amount of time that they spent doing the work, I felt fine with their price. It was unremarkable.
Description of Work: I used Rudolph Biagi & Son Plumbing about a year ago for faucet repair in my master bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rudolph Biagi & Son Plumbing
[Member Name Removed], its a pleasure working for you, and we look foreword to helping you in the future Ricky Biagi

GERALD A.
11/2012
5.0
plumbing
  + -1 more
They do all of our plumbing and heating work, and have for years. You can't do better.
Description of Work: We have been using them for many years, both to do plumbing at our home and at our rental homes. They are completely reliable and trustworthy. Their prices are fair and they always have good ideas to reduce costs. We have no concerns about leaving them to do their work. It is always very high quality. We would never consider anyone else.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Rudolph Biagi & Son Plumbing
[Member Name Removed], what can I say..... we have worked together for over 30 years!!! and I can say without hesitation that you and [Member Name Removed] are two of the kindest, most honorable and loyal customers I have ever worked for!! I always look forward to working with you on all of your projects, not only do we complete the job, but we have lots of laughs doing it. My workers always comment on how nice and how reasonable you always are!! they look forward to working with you almost as much as I do!!..... You guys are the type of people that make it worth getting up in the morning and lacing up my work boots!! THANK YOU FROM THE BOTTOM OF MY HEART!!. RICKY

Robert G.
07/2012
5.0
plumbing, drain cleaning, home remodeling
  + 1 more
The renovation was about $6,000. There is nothing I don't like about them. I would give them 4 stars. They are prompt and friendly. The quote is what is paid. They are thorough and clean. They are generally boy scouts.
Description of Work: I have been using Rudolph Biagi & Son Plumbing for years. They have done a host of things like a bathroom renovation, repair of clogged sinks, and replacement of piping in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

KURT K.
07/2009
5.0
plumbing
  + -1 more
They have provided us great service, and they have been very very helpful. They have done work for us a few times.
Description of Work: They us helped with the plumbing part of remodeling a bathroom.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

    Contact information

    74 Hamilton Ave, Greenwich, CT 06830


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:30 PM
    Tuesday:
    7:00 AM - 4:30 PM
    Wednesday:
    7:00 AM - 4:30 PM
    Thursday:
    7:00 AM - 4:30 PM
    Friday:
    7:00 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Plumbing,
    Drain Cleaning,
    Kitchen and Bath Remodeling

    FAQ

    Rudolph Biagi & Son Plumbing is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 4:30 PM

    Tuesday: 7:00 AM - 4:30 PM

    Wednesday: 7:00 AM - 4:30 PM

    Thursday: 7:00 AM - 4:30 PM

    Friday: 7:00 AM - 4:30 PM

    Saturday: Closed

    Rudolph Biagi & Son Plumbing accepts the following forms of payment: Check
    No, Rudolph Biagi & Son Plumbing does not offer free project estimates.
    No, Rudolph Biagi & Son Plumbing does not offer eco-friendly accreditations.
    No, Rudolph Biagi & Son Plumbing does not offer a senior discount.
    Yes, Rudolph Biagi & Son Plumbing offers emergency services.
    No, Rudolph Biagi & Son Plumbing does not offer warranties.
    Rudolph Biagi & Son Plumbing offers the following services: Biagi Plumbing and heating offer all aspects of residential plumbing and heating sales, service and installation. we also specialize in steam heating service and replacement for older homes. we are also familiar with installation and repairs of most plumbing fixtures from the turn of the century, to the modern fixtures of today
    we do not work on air conditioning or hot air furnaces

    Contact information

    74 Hamilton Ave, Greenwich, CT 06830


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:30 PM
    Tuesday:
    7:00 AM - 4:30 PM
    Wednesday:
    7:00 AM - 4:30 PM
    Thursday:
    7:00 AM - 4:30 PM
    Friday:
    7:00 AM - 4:30 PM
    Saturday:
    Closed