We are an interior renovations company. We have been in business for over 15 years. We have a strong focus on the quality of our work and strive to make each and every customer happy.
See above. The salesperson was late, rude, impatient, and never removed his bluetooth headset from his ear. Horrible service.
Description of Work: This was nothing more than me paying $50 to have them come out and give an estimate that most other companies will do for free. The ad had mentioned an analysis and report, so I expected something similar to a report that we would get from a home inspector or an energy audit. In this case, the salesperson came out and just tried to sell me a bunch of services. When I asked for a written report, he seemed annoyed and he promised to send one later, but I never received it and never had any other contact from the company after he left. I understand that the point of the ad was to generate business for the company, but, again, I received a less detailed estimate for $50 than most other companies give for free. Total scam.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$50
William T.
10/2012
1.0
electrician, home remodeling
 + 0 more
He was non-responsive. Never showed. I want my money back.
Description of Work: No services were performed.
Rating Category
Rating out of 5
responsiveness
1.0
$100
Maryann K P.
10/2012
1.0
electrician, home remodeling
 + 0 more
I also had trouble getting him on thephone...and had to keep calling.
Description of Work: I needed a liscensed electrician to certify the wiring in a bathroom in my house. I thought this person was licensed but he just sent an electiricin who charged me 575. for about 10 minutes work. then I was charged 99 for c&c If it was going to be that much I would have gotten my own electirician. but rip off.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$675
Grace B.
10/2012
3.0
home remodeling
 + -1 more
He was very busy and didn't do a thorough job. He put a seating area in the hallway which didn't really make sense. He made it very clear he was very busy. It took him a long time to get back with the design and it was essentially useless. He just sent me some computer-generated plan with cabinets thrown in. In addition, he changed the appointment time and then ended up being late for it.
Description of Work: I purchased a Big Deal for a custom kitchen design.
Rating Category
Rating out of 5
quality
3.0
value
5.0
responsiveness
2.0
punctuality
3.0
$75
Kathleen P.
09/2012
2.0
home inspection, home remodeling
 + 0 more
Not well--lost confidence in follow through ability
Description of Work: They arrived to do appraisal but never delivered drawing plan as part of package! Even after I contacted Angie's List, they promised but never delivered plan. He seemed competent when here--but evidently took on more than he could deliver.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Rodney Y.
08/2012
4.0
basement waterproofing
 + -1 more
Chris was knowledgeable but did not send estimate for nearly two months, so we used someone else.
Description of Work: Gave estimate for waterproof coating in basement, plus repairs.
Rating Category
Rating out of 5
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$50
FRED S.
08/2012
1.0
home remodeling
 + -1 more
I had to bug him to deliver the plans.
Description of Work: He did a kitchen design. What he did, most contractors would do for free. The plans I received were very rough.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$75
Response from C&C Quality Home Improvements
We was what for approval from the member if he like plans which we was give him then we can bive him final design he newer send as ok to do that
John S.
08/2012
2.0
electrician, handyman service
 + 0 more
Usually people come to give you a free estimate, but I think CC used the Big Deal as a way to cover his travel costs so he doesn't have to give free estimates. Only if the job is big enough will he follow up, and I never heard back from him.
Description of Work: The electrician who came over was great. I was asking him a lot of questions about how to do things. CC himself came out for the last hour. I didn't find him very helpful. He talked a lot about what he could do and how he would follow up.
Rating Category
Rating out of 5
value
3.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0
$99
Cynthia L.
07/2012
5.0
electrician, home remodeling
 + 0 more
The contractor was excellent, installation was quick and performed as described. Extremely happy with this deal!
Description of Work: Pulled two new electrical lines from basement circuit breaker box to the attic. Installation of one outlet in the attic and Installation of an existing attic fan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
scott D.
07/2012
5.0
home inspection
 + -1 more
The inspection went well and i fixed all of the areas that Chris suggested. He also pointed out areas that I should watch in the future. He even suggested switching to some energy efficient bulbs and fixtures to save on my electric bill
Description of Work: In addition to doing work on my house, Chris did a full home inspection to see if there was anything else that was needed to be fixed on my home. He found that one of my skylights was leaking, a unit of my air conditioning was not functioning properly and also fixed some of the electrical areas that were in need of repair. I also had him check my roof and attic. Chris was fair in his pricing and comprehensive with his work. I would use him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
scott D.
07/2012
5.0
home remodeling
 + -1 more
Chris started on time and unlike contractors in the past finished on time while paying attention to the smallest detail. Like all construction we ran into minor problems like the fixtures did not fit correctly and Chris told me not to rush and make sure I selected something that I liked even if the job had to be delayed in order to wait for a part to come in. Chris was also very good at staying in contact each step of the way on decisions such as how the tiles should face or which way i wanted a door to open. His painter was also excellent, very methodical and detail oriented. I am going to be using chris again for my kitchen, redoing the pointing on the front of my house and replacing some doors. For this job i got 8 estimates, Chris was probably in the middle but when he suggested I visit one of his other job sites, I saw the quality of his work and the people that worked for him. I also called 5 of his references who each had used him for multiple projects and one of them was an architect in New York. Chris never got tired of my endless questions and I hope to use him for future projects.
Description of Work: Remodel two bathrooms. 1) retile 3 sets of floor 2) install floor heating3) Install Tub, faucets, medicine cabinets, vanities, lights, chandalier, replace skylights4) Paint5) redo hardware on doors6) Build back vanity for medicine cabinet. 7) build tub enclosure bottom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
Suzanne Y.
07/2012
5.0
ceiling fans
 + -1 more
We bought a coupon for 2 hours of electrical work. Chris came to assemble and install a ceiling fan for us. He answered my call and made an appointment for 2 days later. He was prompt. The fan looks and works great. He was friendly and professional and gave me some great suggestions for some other work we need done. Excellent experience all round.
Description of Work: Removal of ceiling light. Assembly & installation of ceiling fan/light combo.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Laurie S.
06/2012
2.0
electrician
 + -1 more
I was having trouble getting in touch with them so I had Angie's List reach out to them and I still never heard back from them. It has been about 5 weeks since I purchased the big deal and I have not heard from them one time. I wish they had called back because the deal sounded kind of perfect for what we needed done.
Description of Work: I purchased a big deal with them for $99 for 2 hours of electrical work.
Rating Category
Rating out of 5
Yes, I recommend this pro
Beth P.
06/2012
1.0
electrician
 + -1 more
I bought the deal of the day for this company to install two ceiling fans, so I have already paid in full. Then, I was "accidentally" billed twice for the deal. After getting that resolved with Angie's List (not the provider), I called to schedule an appointment. I was told the first available appointment was a month away, but I agreed & scheduled. I planned my entire day around this appointment (I have three kids do this is no small feat), and they never showed. I called & left a message, but they never called back. I am still, as a write, without a call back, out $99, without my fans installed, and incredibly upset. As far as I am concerned, I was ripped off. Stay away from this company.
Description of Work: I bought the deal of the day for this company to install two ceiling fans, so I have already paid in full. Then, I was "accidentally" billed twice for the deal. After getting that resolved, I called to schedule an appointment. I was told the first available appointment was a month away, but I agreed & scheduled. I planned my entire day around this appointment (I have three kids do this is no small feat), and they never showed. I called & left a message, but they never called back. I am still, as a write, without a call back, out $99, without my fans installed, and incredibly upset. As far as I am concerned, I was ripped off. Stay away from this company.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$99
JOEL F.
06/2012
5.0
electrician
 + -1 more
They did a good job. They were very efficient and made the most out of the two hours of work I paid for. They explained everything very clearly to me.
Description of Work: I bought a Big Deal for 2 hours of work. They did some electrical work in our bathroom including rewiring a light. They also fixed our doorbell. They did a few other small things as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Marilyn B.
05/2012
5.0
roofing
 + -1 more
Kris sent two men immediately! They worked diligently until the work was complete. Flashing was extensive and covered more than triple the area of old copper and extended away from the chimney significantly (maybe more than one foot). Roofing was replaced to meet the new flashing tightly. Workers were clean, quiet and careful. Work looks beautiful from the street! Two major storms since then, not a hint of water in the house.
Description of Work: Very old Copper Flashing and roofing removed and replaced around chimney to stop water from leaking down side of chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Ann D.
05/2012
5.0
ceiling fans, electrician
 + 0 more
Never used Angie's list before but the deal being offered by C& C was too good to pass up. The guy from C& C was great! Professional and thorough. I will definetely use them again.
Description of Work: Install bathroom fan, repair fire alarm.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Susan F.
05/2012
5.0
electrician, home remodeling
 + 0 more
The electrician came, asked my opinion aobout where to run the wire, cleaned up after he worked and left.
Description of Work: 4 sconces installed with new switches.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Tamal G.
03/2012
1.0
basement waterproofing
 + -1 more
As noted by another respondent, Kris spent 15 minutes to give me a short estimate by email! I could have gotten that for free! I sent him an email in early Jan '12 asking him to either provide me a detailed analysis as mentioned in the invoice, or refund the $50 to me. I have not heard back.
Description of Work: I took advantage o the $50 coupon advertised on Angie's list for "$50 for Basement Waterproofing Interior & Exterior Inspection & Analysis!"
Rating Category
Rating out of 5
professionalism
1.0
$50
Response from C&C Quality Home Improvements
if he is not happy we can refound him
Beverly C.
03/2012
5.0
home remodeling
 + -1 more
Kris is great, really knows what he is doing and is reasonably priced. We will continue to use him in the future! : )
Description of Work: We are a decorating company and use Kris as our contractor with clients who want to remodel kitchens, baths, want build ins or mantels installed, or any other contractual work done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$31,000
Awilda A.
02/2012
1.0
electrician
 + -1 more
They never called and never showed up. I got a refund for my Big Deal. Even contacting them initailly, there was no response.
Description of Work: I bought a Big Deal and scheduled an appointment for them to come out.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Edwin M.
02/2012
5.0
electrician
 + -1 more
Chris, the owner, and Paul, the electrician, are fantastic. I bought a special deal that was emailed to me from Angie's list, and it was worth every penny. They were able to do the electrical work without adding any holes in my home. YEAH! Even though I had them do a pretty small job, I can tell they could do a big one with as much professionalism and poise. Read: There is a reason why C&C won an Angie award last year, and would expect they would win it again this year because they are so awesome. Hire them and your satisfaction is guaranteed.
Description of Work: I had C&C do the following: install a new ceiling light and wire it install a new receptacle for an AC replace a couple of ceiling lights replace a receptacle.
The workmen reliably came on time. In the very few instances where this was not possible, we were warned by telephone that there was a problem in arriving that day. We always were easily able to contact Chris, the owner, on the phone or by email. The workmen were very competent and provided an absolutely first rate product. We were very satisfied with the job and recommend Chris and his company to anyone.
Description of Work: The job included a complete bathroom remodel, including removal of the existing bathroom equipment. This involved tiling, flooring, plumbing, new electrical outlets, new cabinets and a new exhaust. This mandated rerouting an existing air vent before new cabinets could be installed The new bathroom has glass walls for the shower and reuses certain components, such as the toilet and sink. In addition, we received a refit of kitchen cabinets doors, had of kitchen tiles regrouted, and had some flashing on the roof repaired. The price does not include materials.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,785
Marilyn B.
02/2012
5.0
electrician, home remodeling, plumbing
 + 1 more
The reason Chris was awared the project was simple, he responded immediately and listened carefully to my expectations of the project. He gave insightful recommendation which enhanced the project results and was clear about what would cost more and what he would include. Chris did what I asked and made suggestions that were honest and conservative. He did NOT once try to convince me of unnecessary work. The completed bathroom is precision perfect! Workers came everyday including SATURDAY, from 8-5 and worked diligently. Chris took care to make sure everything was completed and kept in touch almost everyday (text/email is fantastic) The work was estimated to take two weeks. It went into the third week. I can't complain, because work was done every day, all day, it took that long to get it done. It was worth the wait... I am so very pleased and wouldn't change a thing. I am looking for the next project that C&C can do in the house.
Description of Work: Interviewed 6 contractors. C&C/Chris was awarded the job to gut and remodel small bathroom with exhaust ceiling fan and whirlpool tub. Additionally, job included upgrade of pipes and electricity. Price excluded fixtures! Of course there were additions to the original agreement. Onced exposed, the ancient pipes needed to be changed (leaking pipes were the original impetus for this project). Radiator was inset at my request to maximize space. Water damaged coat closet below bathroom was also repaired at my request. Room was gutted (old oversized iron tub, layers of concrete on walls), plumbing updated, insulation installed, walls, floor and ceiling built, radiator inset, whirlpool tub installed, exhaust fan and ceiling lights installed, walls primed and painted, tiles laid, inset shelf built (just beautiful detail) and all other small details addressed. Everything is level, even and square!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Margaret B.
02/2012
5.0
electrician
 + -1 more
Excellent experience with C&C from start to finish!
Description of Work: C&C returned my initial phone message the same day, made an appointment for two days later, and called that morning to tell me they were on the way. I asked them to add a light over the bathtub/shower upstairs, and reinstall a pendant light in the kitchen. Since I had bought the wrong type of fixture and switches for the bathroom, Chris, the contractor, went out and got what was needed -- actually a much nicer light than I had bought. While he was gone, electrician prepared the necessary opening in the ceiling (into the attic above), and the wiring. Within two hours, I had a beautiful new light. The wallpaper in the room and the ceiling around the light were undamaged (!), and the team cleaned up the area completely. The light in the kitchen was reinstalled in literally minutes. I was very impressed with C&C's professional approach to managing their schedule and their work. They were delightful to deal with, and I have complete confidence that their work is of the highest standard. Although this work was limited to electrical, I expect that they would approach other types of home improvements just as well.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/
Service Categories
Kitchen and Bath Remodeling,
General Remodeling,
Basement Waterproofing,
Plumbing,
Ceramic Tile,
Basement Remodeling,
Bathtub Restoration
FAQ
C&C Quality Home Improvements is currently rated 4.1 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
C&C Quality Home Improvements accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, C&C Quality Home Improvements offers free project estimates.
Yes, C&C Quality Home Improvements offers eco-friendly accreditations.
Yes, C&C Quality Home Improvements offers a 5% senior discount.
Yes, C&C Quality Home Improvements offers emergency services.
Yes, C&C Quality Home Improvements offers warranties.
C&C Quality Home Improvements offers the following services: Interior remodeling- kitchens, bathrooms, basements, additions. Painting, drywall, flooring, cabinet & tile installation