Gray Home Improvement & Landscaping, LLC

It was done professionally and I'm very satisfied with the work.

Once again JT has come through with expertise and skill as usual. I have hired him in the past and I will continue to in the future. Great job and thanks again for your your professionalism.

A true gentleman and hard worker. He gets my highest recommendation.

He was supposed to fix an in-ground swimming pool heater that was already installed be a professional heater technician. The heater was unable to maintain the heating. He was here for approximately 4 hours and did not fix anything. The inground swimming pool heater was newly installed by a professional heater technician. All connections were checked and double-checked, but it was unable to maintain the heat. The heater would turn on for a few seconds and it would turn off. Through Angi, we were searching for a certified pool heater technician who could address the problem and if they found a defect with the heater we would be able to return it. We were not looking for a Home improvement/Landscaper, claiming to be a heater technician as Angi called us and recommended. A very charming man who kept saying, don t worry I will take care of you . He originally asked for $150 for the diagnosis and when he saw us desperate he jacked up the price to $175 over the phone which we paid before his arrival. He arrived 4 hours later than he promised. I explained the problem and indicated that everything had been checked and rechecked and needed him to address the heater issue. He said, I will take care of you . Because I work 3rd shift (11-7), i had to go to sleep and go to work at 10:30. He started working between 4:30 - 5:00 and finished around 9:00 to 9:30. Obviously, when he came to present his findings with bill of $2313 to my wife i was not available. Claiming that he was not able to fix the problem and recommended to contact our gas company because he thought that the problem was intermittent gas pressure from gas line. We contacted our gas company, Eversource, and informed us the company does not do diagnosis on heaters and recommended us to find a private company. We promptly contacted a private company that came and checked the gas line and they found everything was working fine with the gas line and they indicated the problem must be with the heater itself. Our problem with the Gray Home Improvement-Landscaping are the following. 1. Our original arrangement was diagnosis, which we paid on phone before he arrived. 2. The bill had no head line. It was a hand written. It is a generic invoice paper 3. The bill was not properly itemized. There were a list of [checks, and cleaning on the new heater that had already been checked, as I mentioned to him. For example, I informed him that I had taken out the filter and thoroughly washed the filter fingers a few hours before he arrived. He went ahead, regardless of what I had told him, opened it and placed it back improperly. He told my wife that the water gushes out, which it did, its ok, its the foam. That was not the case and I had to go back and fix it the next morning. 5. He installed nothing and fixed nothing. 6. Basically, his work was diagnostic , and he charged us about $500 per hour 7. He had the audacity to ask for a 5 star recommendation from my wife which had no knowledge of what was going on in a very charming manner. 8. He texted me at the hospital where i work , at 1:00am and asked me for a five star recommendation. And I not knowing about the bill or that nothing was fixed, and assuming the $175 diagnosis was the bill, I gave him a 5 star recommendation. 9. Upon my texts he refused to itemize properly the items and refused to provide a copy or a number of his heating license. And threatened that he would call his attorney if I called back. And he blocked me and my wife s phone.

The company provided the following service: Power Washing, Limb removal from roof and Cutting back limbs. Gray home improvement didnâ t not disappoint!

Mr. Gray was very professional. He worked on my heating system for my inground pool. He spent countless hours on this job and also went above and beyond for us. I would highly recommend his companies. I would give him a 10 out of 10 hands down.

The completed gas installation and hardware setup on our new gas stove/range. He was professional and very knowledgeable!!

Personable and professional. a 10 out of 10

Gray home improvement did a fantastic job installing my picket fence! Good service, great price! Professional! Thank you for a great job done!

Mr. Gray did an awesome job building a 4 vehicle concrete driveway along with a walkway going around the enclosed porch leading to the hatchway. Mr. Gray has excellent customer service, he also was able to give me ideas to achieve what I wanted and save cost. I will definitely be hiring him for future home improvement needs, highly recommend him!

T J does impeccable work. He mowed my lawn and made it look like a golf course! T J is the most talented person I know.

Gray Home Improvement was on time and knew what I wanted, he's professional and he let me know about the services he provide, and I was impressed, he gave me recommendations about staining my deck, and sealing my driveway for cracks I have. I have another project I will be using him for. Thanks for the good service you provided

Mr. Gray did an excellent job in my yard. This was the first cut of the season, as the grass was overgrown and almost up to my knees. Mr. Gray took his time and paid attention to detail. The transformation was amazing! I will be hiring him again.

TJ took care of my first cut of the season, where my lawn was very overgrown. He was very responsive when setting the appointment and did a great job. He also offered other services should I need them. I would hire Gray Home Improvement & Landscaping. again.

This businessman takes pride in his work, evident by his attention to detail and the care he took when working in my yard.