ASAP Sewer & Drain Cleaning LLC provides scheduled sewer and drain maintenance and 24hr emergency service to all of New London County, Windham County, Middlesex County and Tolland County. Experience is key in the drain cleaning industry. Don't let a simple clog turn into an expensive repair. Our team is fully trained to evaluate each case and provide the home owner or business owner a clear outline of the solution options. If your specific case falls outside of our services we will be more than happy to help you locate the proper contractor / service company.
Business highlights
Emergency Services Offered
Services we offer
Residential and commercial 24 hr emergency drain cleaning, sewer cleaning service, drain snaking, drain rootering, root removal, grease clogs, hydro jetting service, camera inspections and DVD recordings. Line locating & tank locating.
Joe did an AMAZING job. He had a scope that he put into the pipe, and found that small roots were clogging the pipe. He then was able to use a machine that blasted the roots away with highly pressurized water. Voila, within an hour or so, with no digging or anything disruptive, two masses of roots were removed from the interior of the pipe, allowing the scope to "inspect" the interior of the pipes, and see into the dry well at the end of the pipe, which was in excellent condition. I would HIGHLY recommend ASAP and Joe for any kind of drainage/sewer/pipe issue. He was extremely professional, knowledgable and friendly. Had we been forced to dig up the pipe (which ran under a bluestone patio), it would have cost thousands of dollars and been very disruptive. His amazing skill and (I am sure expensive) equipment saved the day!
Description of Work: We had a badly clogged external pipe that drained our gutters and sump. Joe was incredibly responsive (came out on Saturday morning of Labor Day weekend!)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Annette B.
06/2016
5.0
drain cleaning
+ -1 more
unknown
Description of Work: He was here a little longer but he fixed the problem. Very nice person. We would use him again.
Rating Category
Rating out of 5
Yes, I recommend this pro
angela K.
09/2015
5.0
drain cleaning, plumbing
+ 0 more
Excellent....no issues.
Description of Work: Unclogged my toilet
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Ethel P.
07/2015
5.0
drain cleaning
+ -1 more
I had waste water seeping ups from the drain in my basement. I called Joe about 9:30. He showed up about 10:30. He provided estimates of what it would cost depending on the services provided. The problem was roots (in several places) in the pipe from my house to the city sewer line. Joe used a camera to determine the problem and showed me what he saw on the camera at 3 interim steps. Once the job was complete, he showed me that the pipe was clean all the way out to the city sewer line. He was prompt, professional and courteous.
Description of Work: Used hydro jetter to clean sewer line. Used camera to inspect. Removed roots.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$335
David R.
06/2015
3.0
drain cleaning
+ -1 more
unknown
Description of Work: Repeatedly attempted contact. No call back.
Rating Category
Rating out of 5
responsiveness
1.0
Response from ASAP Sewer & Drain Cleaning LLC
We are sorry you were unable to reach us. We checked our records and there was no message left by you. We know this due to the fact that all messages left to our business line are backed up to the internet. It may be possible you called a wrong number or never left a message. Sorry for your inconvenience. Not sure why you wrote a review when you never spoke to us or we never performed any work for you. Angie's list is for reviews on work performed by contractors. Thanks for your time.
Phillip G.
02/2015
5.0
drain cleaning, plumbing, sewer cleaning
+ 1 more
Spoke to Joe late on a Friday afternoon about the problem. He was heading to another call and said he could come out after 10pm or first thing in the morning - I decided next day. He promptly arrived in the morning when he said he would and talked through a couple of likely scenarios and costs. He was very clear, and set reasonable expectations, He got to work right away and diagnosed and fixed the problem in just under an hour. He cleaned up after the job and was a pleasure to deal with. Overall much cheaper than the big names and he was very responsive. It was bitterly cold with snow and ice everywhere but he still made it on time and did a great job. Highly recommended!
Description of Work: Our sewer drain line was backed up into our downstairs shower. ASAP cleaned our line with a power snake.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$335
Brent B.
12/2014
5.0
drain cleaning, plumbing
+ 0 more
Called company up first thing in the morning to see if they could schedule us in for a some what emergency blocked drain. They were able to fit us in. Once they arrived, the quickly found the blockage and cleared it and also inspected the drain all the way to the street to make sure nothing else was wrong. They were quick and had the necessary equipment on hand to fix our issue. We would use them again in the future if needed.
Description of Work: Removed blockage in drain and inspected drain for issues
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Daniel K.
09/2014
5.0
drain cleaning, plumbing
+ 0 more
Excellent job! Joe was prompt and professional. He had the right equipment and the know how to get the job done and in a timely manner that was a big help to me. Highly recommended!
Description of Work: Cleaned out clogged drain pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
Jennifer B.
06/2013
1.0
plumbing, sewer cleaning, drain cleaning
+ 1 more
CAUSED $950 IN PLUMBING DAMAGE ALONE! Joseph Galipeau used an electric snake to clear the drain and ended up putting holes in the pipe, which caused water to come gushing through the kitchen ceiling. He cut a hole in the ceiling to get to the pipe, but then said he wasn't a licensed plumber and couldn't fix the problem he had just caused. Later in the day a licensed plumber came to look at the damage and gave us an estimate of $950. That does not include what it will cost to repair the ceiling. When contacted, Joseph Galipeau refused any responsibility and refused to pay for the damage. He only offered to find us another plumber who would make the repairs for less, but there is no way we will hire someone referred by him. He's hardly credible at this point. He claimed he helped us out by not charging for coming to clear the drain. In other words, he didn't charge us his fee for putting holes in the pipe. .
Description of Work: DO NOT HIRE THIS COMPANY!! Joseph Galipeau from ASAP Drain & Sewer Cleaning came to clear a clogged tub drain and instead caused $950 worth of damage to the plumbing.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
Response from ASAP Sewer & Drain Cleaning LLC
Thank you for your review; we use Angies List to continuously improve our customer service. We were called out to clear a clogged bathtub drain. After we looked at the situation, we told the customer that that our snake might puncture the pipe because of the pipes age and condition, and the use and abuse of caustic drain cleaning chemicals (Empty bottles by tub and homeowner admitted to using) . We stated that this would be a risk they would have to assume and approve. They gave us the verbal ok to snake the pipe with our electric drain machine (which is specifically designed for cleaning tub and sink drain lines) and the pipe ruptured. The customer also verbally approved us accessing the ruptured pipe through the ceiling and once we did, the problem was very apparent and required a license plumber to fix it. We provided several referrals so the customer could get this problem fixed quickly within a few hours to avoid any further inconvenience. The customer was kind enough to ask what his bill was and we kindly refused any payment. We cleaned up and left. We’re sorry that it’s come to this.
deb R.
03/2013
5.0
drain cleaning
+ -1 more
Great
Description of Work: He offered to come on a Sunday at no extra charge!!! Completed the work in a very courteous and professional manner! Stuck to his initial quote despite some snags he ran into. Overall excellent and I would recommend him to anyone in a nanosecond.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$335
Scott E.
02/2013
5.0
drain cleaning, plumbing
+ 0 more
This is a fantastic company! They delivered everything promised in a professional and respectful manner. I would highly recommend going with these guys for your plumbing needs.
Description of Work: ASAP Sewer and Drain Cleaning repaired and cleaned a broken sewage line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
David M.
01/2013
5.0
drain cleaning, plumbing
+ 0 more
A blockage in the main drain from our house developed without warning 4 days before Christmas. As a result, water could not be used. I called Joe and he responded within 2 hours and worked for approximately 4 hours to unclog the drain. It became obvious that the problem could not be resolved without digging up the pipe. Joe was able to mobilize a crew and had them on site the following morning. The job was completed withing four hours and the drain was flowing. An ancillary problem developed with the internal drain pipe which began to leak severely (through no fault of Joe's) on Christmas morning. We had 14 people coming for dinner. I called Joe and he came right out and replaced the pipe. We were able to have dinner as scheduled. I cannot say enough good things about Joe's responsiveness and integrity. He performed above and beyond and at a fair price.
Description of Work: A blockage in the main drain from our house developed without warning 4 days before Christmas. As a result, water could not be used. I called Joe and he responded within 2 hours and worked for approximately 4 hours to unclog the drain. It became obvious that the problem could not be resolved without digging up the pipe. Joe was able to mobilize a crew and had them on site the following morning. The job was completed withing four hours and the drain was flowing. An ancillary problem developed with the internal drain pipe which began to leak severely (through no fault of Joe's) on Christmas morning. We had 14 people coming for dinner. I called Joe and he came right out and replaced the pipe. We were able to have dinner as scheduled. I cannot say enough good things about Joe's responsiveness and integrity. He performed above and beyond and at a fair price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Kristin C.
12/2012
5.0
drain cleaning, plumbing
+ 0 more
As a business owner myself I am all about spreading good word - if and when it's deserved. ASAP earned my rave review; very well deserved. And note, I'm pretty particular person! ;-) Saturday morning I awoke to pipes clogged so badly I couldn't flush anymore and my basement pipes were leaking from the pressure of the clog. As a new home owner I panicked, saw dollar signs flash before my eyes, and hurried to Angie's list to start my search for help. I called a few people and some were not able to come out same day, one quoted a scary base price, another said I was too far away (3 towns away, really?). Joe called me back within 30 minutes of my voicemail and got right in his van drove across the state for 1 hour to reach me. He immediately knew what the problem was upon arrival and dug in, after quoting me a very reasonable price for the work. Now I can flush again (yay!). All in all, something that could have cost me well over $400 with the big name companies cost me under $300 with him. And don't forget, he drove a total of 2 hours (round trip) on a Saturday! It's always scary hiring someone new for the first time, you never know what you are getting. Joe is personable, respectful, knowledgeable, and I will call on him again if ever needed.
Description of Work: Unclogged badly clogged pipes to the point that showering and flushing was (what seemed) suddenly not possible anymore.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Jeff B.
11/2012
5.0
drain cleaning, plumbing
+ 0 more
Perfectly.
Description of Work: I have never written two reviews for the same business but this warranted it. We called ASAP again when a relative mistakenly flushed potato peels down our drain. The two sinks in the kitchen both backed up and became unusable. We tried to clear the trap ourselves but the peels had clogged the main line. We called ASAP. They offered to come out immediately.... on the weekend. We told them that we could wait until Monday since we did not want to pay a weekend charge. They said they do not charge extra for nights and weekends. We told them we would be out until 6 PM on Saturday so they offered to come over at 6 PM on a Saturday night. They showed up promptly. Joe was very professional and courteous. It took him about an hour but he was able to get the drains running perfectly and the line appears to be clear.. The total charge was $260- WAY below what the national chains quoted us. Overall a great experience.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Jeff B.
07/2012
5.0
sewer cleaning, drain cleaning
+ 0 more
Used ASAP when one of their competitors quoted an outrageous amount. ASAP actaully charged LESS than their estimate.
Description of Work: We are in western Rhode Island but called ASAP from Lebanon CT.. Joe, the owner, called back immediately and showed up in an hour. We had one of their competitors come by to quote (Roto Rooter) and was quoted $500 for a simple drain clog. We found ASAP on the internet and they were great. They quoted $260 MAXIMUM for the same job. Once they saw the job, they said it was even more simple than they thought. They charged only $200. WOW. Honest folks. I told them I had agreed to $260 and they said no, fair was fair. BTW Their competitor had seen the same thing before their $500 quote. Can not recommend ASAP Sewer and Drain Cleaning enough!!!
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*Contact business to see additional licenses.
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Service Categories
Drain Cleaning,
Plumbing,
Sewer Cleaning,
Drain Pipe Installation,
Septic Systems
FAQ
ASAP Sewer & Drain Cleaning LLC is currently rated 4.7 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
ASAP Sewer & Drain Cleaning LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa