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J.A. Epifano & Sons Inc.

Septic Systems, Excavating, Plumbing

About us

J.A. Epifano & Sons Inc.

Business highlights

94 years of trusted experience
Emergency Services Offered

Services we offer

Septic Tank & System Cleaning, Home System Inspections, Installations, Repairs, Grease Traps, Restaurants, Sewer Connections, Drainage Systems, Sewer Contractors, Tank Removal, Catch Basins, Outdoor Piping/Excavation

Services we don't offer

Indoor Plumbing/Fixtures

Amenities

Senior Discount

25%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Showing 1-2 of 2 reviews

Francis B.
02/2020
5.0
excavators, septic tank
  + 0 more
Excellent Remo came right out and fixed the problem.
Description of Work: filter replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

John L.
09/2018
1.0
excavators, septic tank
  + 0 more
On Tuesday morning, 9/4/18, at appoximately 8:30 am, J.A. Epifano's truck, driven by "Remo" arrived at my home to clean my septic tank. In the process of backing down my driveway, the truck hit my mailbox, breaking the post and knocking the mailbox to the ground. My neighbor, whose kitchen window looks out on the end of my driveway, witnessed this and saw the driver stop to apparently check the damage I did not know that she had witnessed this until I saw her on Friday, 9/7/18. I did not see the damage until the afternoon of 9/4/18. When I contacted J.A. Epifano, Annemarie told me she would contact the driver and get back to me. She did not get back to me, but the driver did and he denied hitting my mailbox. I contacted Annemarie again and she told me that Danny Epifano would call me. He called and said that he would come to look at the damage on Thursday, 9/6/18 in the morning. He arrived in the early afternoon I informed him that I had already purchased a new mailbox post and that it was scheduled for installation on Friday, 9/7/18. Danny Epifano came to to my house to look at the damage and said that his driver did not cause the damage. He accused me of lying to try to "weasel out of paying my bill". He said he would sue me if the bill for the cleaning was not paid in full. I did not request compensation for a new mailbox or post, only that J.A. Epifano reimburse me for the $175 cost to install the new post. No satisfaction, and I recommend that you do not use this vendor. This is a shady operator, I suggest that you google the business address at [Address Redacted] to see that the "headquarters".
Description of Work: Septic cleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from J.A. Epifano & Sons Inc.
We are sorry to hear that you had a bad experience. We rectified the situation by taking the $175 for the mailbox off the bill even though there was a disagreement on Remo hitting the mailbox. We always strive to give our clients the best service we can. Remo always gets positive feedback and is honest and extremely hard-working. We still sent Remo out to service your tank because you have been a longstanding customer, even though you took 3 years to pay your bill from 2015 with many calls and invoices going unanswered by you. We took the proper steps to fix this situation and paid for the mailbox. This is a valid business with a good reputation, You have a business out of your house as well so we are not sure where you are getting the information that it is not valid because of where it is based out of. Again, we are sorry for your bad experience but we did rectify the situation and will continue to strive to give excellent customer service in the future as we always do.

    Contact information

    2490 Black Rock Tpke #359, Fairfield, CT 06825

    http://www.epifanosepticservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Septic Systems,
    Excavating,
    Plumbing

    FAQ

    J.A. Epifano & Sons Inc. is currently rated 3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 4:00 PM

    J.A. Epifano & Sons Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, J.A. Epifano & Sons Inc. does not offer free project estimates.
    No, J.A. Epifano & Sons Inc. does not offer eco-friendly accreditations.
    Yes, J.A. Epifano & Sons Inc. offers a 25% senior discount.
    Yes, J.A. Epifano & Sons Inc. offers emergency services.
    No, J.A. Epifano & Sons Inc. does not offer warranties.
    J.A. Epifano & Sons Inc. offers the following services: Septic Tank & System Cleaning, Home System Inspections, Installations, Repairs, Grease Traps, Restaurants, Sewer Connections, Drainage Systems, Sewer Contractors, Tank Removal, Catch Basins, Outdoor Piping/Excavation
    Indoor Plumbing/Fixtures

    Contact information

    2490 Black Rock Tpke #359, Fairfield, CT 06825

    http://www.epifanosepticservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 4:00 PM