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Castle Express Moving

Moving Companies

About us

About Us: "Castle Express Moving is a golden rule moving company built on the strong family values of honesty, happiness, and love. We are driven to make our customers feel stress free, safe and comfortable by communicating that we are a fun, reputable, knowledgeable, and flexible moving company. Our goal is to provide families with the best well priced, on time, and white gloved moving services. We have built our reputation for customer loyalty through promotion, marketing, and being unique. Most importantly employees should be helpful, adaptive, well paid, well trained, and trustworthy members of the Castle Express family."

Business highlights

Emergency Services Offered

Services we offer

My services include Houses, Condo's, Apartments, & Inter-Apartment Moving Storage Units Pods Pack Rats U-haul's

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
PayPal
Visa

Reviews

3.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Showing 1-3 of 3 reviews

Cynthia C.
11/2022
1.0
moving companies
  + -1 more
MOVER BEWARE - YOU DO NOT WANT TO USE THIS COMPANY!!! If I could leave negative stars for a review I would. This was a terrible experience. Our piano was dropped and damaged, our dining table was damaged in multiple locations, a brand-new chair was damaged, our treadmill was damaged, an antique cabinet was damaged, an antique dresser was damaged, dishes were broken, our family pictures were shoved into a trash barrel, moving clothes and mattress covers were not used resulting in our mattress pads having to be thrown out. The carelessness in which our items were handled was nothing short of a complete lack of disregard. The .60 cents on the dollar (standard moving contract coverage for damage) does not nearly cover the costs to replace these items and that is all the owner was willing to offer even though the contract obligations were not met by not using the moving clothes to protect our furniture or the mattress covers to protect those as well. As we continue to unpack we continue to find more items. I cannot express enough the complete lack of disregard for our items. Myself, my husband, son, daughter-in law and daughter ended up helping to download items off the trucks to spare more damage and to stop the clock from ticking. Had we not got involved it would have cost that much more and who knows how many more items would have been damaged. THE END RESULT OF USING THIS COMPANY IS WE HAVE THOUSANDS OF DOLLARS WORTH OF DAMAGED ITEMS. Below are just a few photos of the damaged items. There's plenty more where these came from. We have to seek alternate means to get some of our money back because the owner of this company has zero interest in any kind of monetary reparations. Unfortunately our antique items are not repairable or replaceable so we are stuck with the end result of their careless work ethic
Description of Work: Moving Services

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,500

Sayantan B.
07/2014
5.0
moving companies
  + -1 more
The whole experience with the Castle Express Moving is wonderful. I am moving to Pittsburgh and I needed help to load my furniture and the boxes into the cubes provided by U Pack. From the beginning, Joe provided the right advice for planning my moving. Joe and Jason came right on time today. They were extremely professional and did their job very efficiently. They move every furniture very diligently. I am highly impressed with their quality of service, professionalism and behavior. I will strongly recommend them to anybody for moving.
Description of Work: They loaded my stuff into the relo cubes for my moving to Pittsburgh, PA from Ellington, CT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    unknown, Enfield, CT 06082


    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Moving Companies

    FAQ

    Castle Express Moving is currently rated 3.7 overall out of 5.
    Castle Express Moving accepts the following forms of payment: American Express,Discover,MasterCard,PayPal,Visa
    Yes, Castle Express Moving offers free project estimates.
    No, Castle Express Moving does not offer eco-friendly accreditations.
    No, Castle Express Moving does not offer a senior discount.
    Yes, Castle Express Moving offers emergency services.
    No, Castle Express Moving does not offer warranties.
    Castle Express Moving offers the following services: My services include Houses, Condo's, Apartments, & Inter-Apartment Moving Storage Units Pods Pack Rats U-haul's

    Contact information

    unknown, Enfield, CT 06082