Bill's Landscaping LLC

unknown

After 3 trips they finally completed the job as requested. It was done well when it was finally complete.

They are very professional. They cut grass, do fall leaves removal and the like.They give discounts to seniors like me. A professional man comes out to negotiate the contract. When you ask for discounts, they give you 50 bucks off or $100 for big jobs. They have a decent price for landscaping. They are very good with lawn work. They do what you ask them to. They are primarily a business landscaping service but they work with customers. They do such a great job and my grass is starting to look better.

It was great; they did an awesome job.

unknown

The crew has been consistent with upkeep and have done a great job keeping the lawn mowed.

It took the owner about 2 days to visit the property and mail a quote. He would not schedule the work until I signed an agreement aggreeing to the price of $425.00 I signed and hand-delivered the document two days later. I called the day after I dropped off the document to find out when a date and time had been scheduled, but found that none had. I asked for a call-back to get the date. No one called back. I called again the following day and was told "early next week, probably on Tuesday". I replied that was good and that they could perform the work whether I was home or not. Tuesday came and went with no status call. I mistakenly assumed that they would arrive the next day, but again no show. When I called on Wednesday to find out the status, again no call-back. I called again on Friday, and told the answering service that if I didn't get a call back that I would be finding another company. The owner called back in 15 minutes and said that he would be out on the following Tuesday. Tuesday came, but it was raining, but no call either. Wednesday and Thursday, more rain and no show. I called to query their schedule and was informed that they don't rake in the rain as it can damage the lawn. The owner indicated that he would complete the job on Friday or Saturday, weather permitting.When I checked the property on the Sunday, the work had been completed, but in my opinion all that was done was grass cutting for the entire coverage area and raking around one bush in the back yard. All of the sticks, leaves and needles were still there. So many that, I mistakenly assumed that they would return to complete the job. I called the owner again through their answering service and asked for a call-back. The owner called me back within a half-hour. I repeated what I believed the "Spring Cleanup" consisted of as mentioned above and the owner concurred. I told him that he must not have been at my home when the job was done as it appeared that nothing was done other than a grass cutting. He indicated that he was at the house when the job was done but would return to see what I was referring to and determine if he needed to return. To my knowledge he has not returned and he has not called to clarify, but I did receive his bill/invoice.The reason why I wanted this work done was because I have a riding mower (and it doesn't cost me 425.00 to cut this area of the lawn), but I accepted the price because I knew the hard work would be to rake up the small sticks and leaves and acorns, etc., which are potential shooting projectiles into my siding. So, Bill's Landscaping did not perform the work as specified. They cut the lawn just like I could have done and potentially may have shot some of this debris against my vinyl siding, the exact reason why I wanted them to rake in the first place. I am very disappointed. I took photographs to show what little was done other than to cut the grass.

I requested a quote on their website and they called me the next morning (less than 24 hrs) to inform me that they do not service East Hartford, CT.

They do a really nice job. They don't come when the grass doesn't really need it, but they come just at the right time. They do a good job of balancing that.

Very good my mom stated they remove leaves similar to how she and dad use to do the job.

I have used them every summer for the last four years. He also does the spring clean-up and the fall clean-up. He comes when he should and doesn't when he shouldn't. The workers are very pleasant. He is not the cheapest option but I think that I am getting value for what I pay.