We are a full service residential remodeling company with personal service supervised by a professional Master Carpenter, Master Plumber, Master Electrician as well as Project Manager. We meet you at your home and review project scope, then supply free estimates in most cases. Friendly, honest & professional, we're here to help you keep your home beautiful. Tthe following office locations: East Windsor, CT (860) 214-7619 & West Springfield, MA (844) 773-7332
We decided to take advantage of PerfectView's plumbing promotion and after describing and sending photos of the leaky valve with the sales/office representative an appointment was set. The service tech arrived on time, and was entirely pleasant and professional. However the leaky valve proved to be above and beyond the tools at hand and capability. After replacing a part that he thought was the culprit turned the water on and ... leaked as before. I later learned after hiring a professional plumber that the situation was a bit unusual but a quick and easy fix. Outfitted with a very common plumbing tool he was able to resolve the issue in minutes. However we were out the charge for the extra service call and two parts. We called the office twice prior to submitting this review but no call back. Our takeaway and advice is when you have plumbing issues - call a plumber not a remodeling shop.
Description of Work: leaky shower valve; toilet replacement
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Susan B.
08/2016
2.0
remodeling
+ -1 more
I contacted Ruth to get an estimate to remodel all three bathrooms in my new home. She missed our first appointment, so we rescheduled. She was very professional and nice when we met. I felt like she knew the business very well, and was certain I would be in good hands with Perfect View. She told me the estimate would be done in a week. I called after two weeks to follow up. She apologized and said it would be ready in a few days. I never received an estimate. I guess remodelers can pick their clients, guess I seemed difficult?
Description of Work: Remodel 3 bathrooms
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
3.0
$55,000
Response from PerfectView Remodeling LLC
[Member Name Removed], After seeing your comments, Ruth went back and check our records. She sent you the quote by both email and snail mail. We're puzzled why you would submit such a negative review. Please check your records. Maybe you have the wrong company.
Steve T.
08/2016
5.0
plumbing, remodeling
+ 0 more
Great did job as advertised quickly and effectively
Description of Work: Outdoor Faucet replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Elise C.
08/2016
5.0
remodeling, home remodeling
+ 0 more
I found PerfectView Remodeling on Angie's List and am very glad I chose them. We had a 1968 era bathroom, so this was a complete remodel. There were no changes to the existing floor plan. I got an estimate from PerfectView and one other well-known kitchen & bath company in Manchester. The other company's estimate was $9,000 higher. We were very pleased with the PerfectView Remodeling company and their employees. Everyone was polite and respectful toward us, our home and our dog. Ruth, the showroom manager, was extremely helpful during the entire project and always responded to my questions or concerns quickly. She also helped me with the selection of materials and finishes, making suggestions that I would not have thought of several times. Gary, their carpenter and all-around expert, was great -- he does great work and is a valuable asset to the company. Chris, the plumber, did a great job on installing the plumbing/fixtures and always notified us when he needed to shut off the water so we were not taken by surprise. Additional workers Josh, Joe and Myro also did a lot of good work during the upgrade. The owner of the company, Louis Cook, also stopped by to check on things during the remodel. We are very happy with our new bathroom and can highly recommend PerfectView Remodeling!
Description of Work: Complete remodel of full bathroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$14,000
Rob D.
07/2016
5.0
remodeling, doors
+ 0 more
The finished product is perfect. The worker was punctual, professional, and friendly.
Description of Work: Anderson sliding door installation and basement walkout door installation
We could not be more pleased; it went far beyond our expectations. The ceiling is tongue-in-groove with recessed lighting and ceiling fans. His crew is polite, respectful and extremely conscientious. They worked very hard to make sure we could enjoy outside living this summer. Also a new front door was installed efficiently and absolutely looks beautiful. Lou answered any e-mails within 1/2 hour or less. I would recommend this company 1000% to anyone who wants quality work at a great price. (We shopped many contractors - Lou's price could not be matched)
Description of Work: We added a 600 square foot veranda (patio under roof) and a new front door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Jack B.
06/2016
5.0
replacement windows
+ -1 more
We were completely satisfied with the work. The work crew did excellent quality work and were friendly and easy to work with. At the end of the day they cleaned up and the construction debris was removed. The job was done quickly with minimum interference to us. I thought the cost of the project was reasonable and would not hesitate to hire the contractor for future work.
Description of Work: We had replacement windows installed in our home along with replacement of 2 large picture windows.
PerfectView is the perfect choice if you need work done. We talked with several companies, and based on straight-forward answers, competence, and confidence that the work would be done, it was clear that PerfectView was the best choice. We had the kitchen completely redone as well as the upstairs bathroom, and a downstairs bathroom was built from an empty room. Ruth was a great help and when the time came to design the rooms, Lou was very helpful. We were lucky to have Matt as the lead worker. His skill and honesty and helpfulness are outstanding, and he is simply the best. A company's reputation is built on the standards set by the owner and the quality of the people that work for it. Matt was outstanding in his work ethic and his expertise in making each space well designed for function and beauty. We never could have imagined that the downstairs bathroom would be so beautiful, comfortable and well designed for the space. Matt went beyond the expectations to make sure things were done right. Ruth made excellent suggestions that worked well for our budget. Both Ruth and Matt have a great sense of how to put together design elements. We often asked for their advice in selecting features and they were always listening to help us get what we wanted. The nature of our house demanded some minor changes in the plan, and these were done efficiently and quickly. During the construction, we decided to have cross-ties added to our attic to strengthen it, and PerfectView did that work after the other renovations were complete, in a few hours. We have a beautiful new kitchen, two new bathrooms, and a stronger roof, and we are completely satisfied that we made the best choice for this extensive renovation. . Everyone on the team from Perfect View was hard working, conscientious and courteous. The remodeling has improved the quality of our everyday life. Priceless!! Based on our experience, if you need work done on your home, you cannot do better than PerfectVew.
Description of Work: We had the kitchen completely redone as well as the upstairs bathroom, and a downstairs bathroom was built from an empty room. During the construction, we decided to have cross-ties added to our attic to strengthen it, and PerfectView did that work after the other renovations were complete, in a few hours. We have a beautiful new kitchen, two new bathrooms, and a stronger roof, and we are completely satisfied that we made the best choice for this extensive renovation. .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50,000
Carol J.
05/2016
5.0
home remodeling
+ -1 more
PerfectView remodeled our guest bathroom in October of 2015. Since we were pleased with the results, we had them also remodel our master bath in February 2016. The demo work was done efficiently. They took care of the floors and walls and cleaned up afterwards, taking the debris with them. No dumpster was necessary. The granite was installed by the granite company. Matt's tile work was beautifully done and he took great care to make sure that everything was perfect. In fact, he noticed that the granite installers broke the back splash after the installation and immediately called them to ask for a replacement. Matt installed the lights, cabinet pulls, towel rods and wall mirrors that we supplied separately. Ruth helped us with our search for just the right fixtures and pointed us to websites and stores where we could find them. We are very pleased with the bathrooms and feel they will be good selling points when we eventually sell our house. The only criticism we had was in the delays we experienced doing the master bath as several of the ordered items were delivered later than expected. We signed the contract on 2/2, work started 2/16 and all was complete on 3/21.
Description of Work: Remodeled two bathrooms which involved installing new granite counters, toilets, sinks, tub, shower base, shower door, plumbing fixtures, lights, towel rods, cabinet pulls, wall mirrors and painting the walls and tiling the bath area. All demolition work and removal was also done.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$17,000
Gretchen K.
04/2016
5.0
remodeling
+ -1 more
They did a wonderful job adding a bedroom and a handicap bathroom for our grandson. Lou Cook was exceptionally diplomatic.
Description of Work: They put in an addition to out house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$124,000
Response from PerfectView Remodeling LLC
It was an absolute pleasure working with you on your project. Everyone at PerfectView Remodeling wishes you & Matthew the best. Thanks again for using PerfectView Remodeling for your handicap ready addition.
Nancy C.
03/2016
5.0
remodeling, home remodeling
+ 0 more
The entire PerfectView staff was wonderful. They were knowledgeable, courteous, honest, respectful of me and my home and completely trustworthy. They explained the entire process before they began so there were no surprises (or hidden costs). The care and pride they put into their work is very evident...right down to the finishing touches. They also cleaned each day before they left and on the final day they even damp mopped the hallway floors and stairs that they passed through daily. I am extremely happy with the job that they did and would highly recommend them for any project.
Description of Work: total bathroom remodel
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
FREDERICK S.
03/2016
5.0
remodeling
+ -1 more
Very helpful in our planning process and in preparing our budget to afford it sometime soon.
Description of Work: Provided an in-depth analysis and bid.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from PerfectView Remodeling LLC
Thanks for following up with a review, even though we have not completed any work. We look forward to hearing from you when you're ready to launch the project.
Elizabeth H.
03/2016
5.0
remodeling, home remodeling, plumbing
+ 1 more
I was very happy with the experience. The communication was excellent & the gentleman who came to do the work was friendly, professional & very helpful. He was in & out quickly.
Description of Work: Replaced the piping that was leaking on the toilet in the master bathroom & checked the seal/flapper in the 1.2 bathroom as well
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Response from PerfectView Remodeling LLC
Thanks for the great review. Please call if there are any issues or if we can help in any way.
Gloria A.
02/2016
5.0
remodeling, home remodeling
+ 0 more
The job was very well prepared by my design/sales contact. She clearly and accurately communicated with me about all aspects of the job, including scheduling. I had one lead guy on the job, and he had one or two helpers. I completely trusted them in my home while I was at home and while I was not at home. They were clean, friendly and trustworthy. And they were in and out in just a few days. This was such an easy process, yielding a beautiful improvement to my home. Thank you PerfectView Remodeling!
Description of Work: This company remodeled my bathroom, from ceiling to floor. They were hired to help me with the design, choosing the materials, installation, painting, etc. They were prompt, professional, and perfect! I would absolutely recommend them, if you are looking for a fair, no hassle, respectful experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from PerfectView Remodeling LLC
Thanks for the kind and prompt. All of us at PerfectView Remodeling work our tails of to to make sure everything went smoothly and met your expectations. I will pass on your compliments to our crews. Thanks & enjoy the new bathroom.
Jane H.
02/2016
4.0
home remodeling
+ -1 more
This was alright. It would have been more nice to have more designs especially cosmetics. They were very responsive and easy to work with.
Description of Work: They did renderings of possible designs in the kitchen.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$49
lisa S.
11/2015
5.0
remodeling, home remodeling, plumbing
+ 1 more
I bought two hours of plumbing service because I had no hot water in my kitchen. The person came out and took 20 minutes to repair the issue. There was no time credited. Still a good deal and good work, but would not pre-buy a service that I didn't use.
Description of Work: Tighten a handle
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
GAIL B.
10/2015
2.0
remodeling
+ -1 more
Started talking with them in late April, signed the contract in May and just last week they finally came back. They just didn’t seem to get the painting, grout or toilet done right. It has been a nightmare for me.
Description of Work: Remodeling
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from PerfectView Remodeling LLC
[Member Name Removed], Our apologies for not meeting your expectations. We have been back to your home several times to repair or touchup what ever you felt was not acceptable. If there are still issues please don't hesitate to call us. Best of luck with all your future projects.
Bert H.
10/2015
5.0
plumbing, water heater repair
+ 0 more
Great! The crew that did the installation worked quickly and efficiently. They were courteous and cleaned up after themselves, more than they had to!
Description of Work: Installed a tank less hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Response from PerfectView Remodeling LLC
Ms {Member name removed} Thank you for your wonderful review and your kind comments. Tankless hot water heaters are a great energy saver and will supply endless amounts of hot water regardless of the demand. Please let us know if we can be any further assistance.
Linda C.
09/2015
5.0
ceiling fans, ceramic tile, countertops, drywall, electrician, remodeling, home remodeling, marble & granite, plumbing, replacement windows
+ 8 more
I love going to Lou's showroom, he has a lot of samples there and twice I have picked everything from there without having to run to different companies. Ruth is great, she is tireless in helping you to find what you like. Lou is someone you can trust to make sure your project goes smooth and always visits the project several times to inspect it. He addresses your concerns very promptly. There was a problem in the beginning with the tile install. When brought to Lou's attention he quickly remedied the situation. He sent Matt out who perfected my bathroom. His work is excellent and his finish work was beautiful. Workers come at your convenience and clean up after their work day. This company did my beautiful Kitchen too. Would not use anyone else!
Description of Work: Bathroom remodel, remove tub and surround, replace with new tub and tile, replace window and frame in tub area, all new bath Moen fixtures with the separate showerhead and grab bar. Replace ceiling, put in light over tub and put in a ceiling fan. Gorgeous new Kohler toilet. Beautiful shaker natural cherry vanity with black Dragon Scale granite. Glass mosaic over sink and in tub surround. Painted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,200
Response from PerfectView Remodeling LLC
(Removed member name), Its been a pleasure working with you. This is our second project together, we're looking forward to the next one. Enjoy your new bathroom.
William J.
09/2015
5.0
remodeling
+ -1 more
We purchased a Deal for this provider; $59.00 for a plumbing service call, plus $50.00 credit toward any repairs. We had a water leak in the pipe going to our outside faucet. The service technician put in a new copper pipe and installed a frost free faucet so that we will not have any more problems with leaks in the future. We are very pleased with the prompt service call and the quality of work.
Description of Work: Repaired a water leak in the pipe going to the outside faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$84
Jessica S.
09/2015
5.0
remodeling
+ -1 more
Eric was prompt, neat, and efficient. He got the project done quickly and did a great job!
Description of Work: Rebuilt two stairs that were incorrect from a previous homeowner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,155.44
Response from PerfectView Remodeling LLC
Thanks [Removed member name]...Look forward to working with you again. The PerfectView Team
Jackie H.
08/2015
5.0
plumbing
+ -1 more
It was excellent. He was quick, did the job right, and was able to get the work done within the time allotted.
Description of Work: I bought a Big Deal for plumbing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Ken C.
08/2015
4.0
remodeling, handyman service, plumbing
+ 1 more
30 seconds of caulking, $75. Should've tried it myself, thought it was a bigger issue.
Description of Work: Caulked leaky faucet.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$75
Vishal S.
08/2015
1.0
plumbing
+ -1 more
Called them and set up an appointment for getting a quote, had to gut and redo a 2 bedroom apartment they came in to look at the work and said they would send a quote in within a week or 10 days but been 2 months no reply !!!. i had left voicemail a couple of times but never heard back !
Description of Work: Now work performed
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Susan G.
08/2015
5.0
remodeling, plumbing
+ 0 more
Prompt, polite and efficient.
Description of Work: Installed a water line to our fridge.
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Service Categories
General Remodeling,
Kitchen and Bath Remodeling,
Ceramic Tile,
Finished Carpentry and Woodworking,
Basement Remodeling,
Doors,
Drywall,
Unfinished Carpentry
FAQ
PerfectView Remodeling LLC is currently rated 4.6 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 7:00 AM - 12:00 PM
PerfectView Remodeling LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa