PerfectView Remodeling LLC

The plumber arrived on time, as scheduled. However, he came without any prior discussion about the work to be done. He said he was not able to repair my leaky tub faucet because they were rusted together and could not be removed without breaking them. The plumber informed me that it would be a much bigger job (than the 2 hours I paid for) to have the tub faucet replaced, and he gave us a very general idea of what it would entail. He did not offer a written estimate or even suggest that we should schedule for him to come back and do the work. Instead, he left me with the impression that I should settle for being stuck with a leaky faucet because the job was a big deal. If I had been told this over the phone, I would not have scheduled to redeem my Angie's list deal at that time. Rather, I would have saved it for when I had a plumbing job that should be doable within two hours. Instead of having my leaky tub faucet dealt with, the plumber changed some parts in a leaky toilet (using parts that I had already in the house to avoid extra costs) and drained my water heater. The work did not take 2 hours. It was also not work that I required a professional plumber for, but I had those tasks in mind so that I could be sure to maximize the 2 hours that I paid for. In the end, my toilet does not leak but my tub still does, and I'm no closer to having a trusted contractor for the remodeling and repair work that I need/want to have done in my home. I feel like I wasted $119 because I redeemed the voucher without being able to discuss my needs over the phone prior to scheduling the visit.

I was 1 day late in setting up an appointment. I noticed it too late. Not their fault.

Great! The guy was so fast and efficient that he took only took one hour. The deal was for 2 hours labor, but I had nothing else I could have him do for the remaining hour. Suggestion: make sure you have a list of stuff to do so you get your full times worth.

Very well. They were on time and thorough in their analysis. They were also reasonable in their suggestions to resolve my situation.

Louis Cook and his staff were very easy to work with and the quality of the work was exceptional. Throughout the process, there was very good communication between all of his staff and us, the homeowners. He kept right to the contract pricing unless there was an item that cost more than the amount budgeted for that item. Very fair and reasonable contract terms. We would very definitely hire them for any future work.

Services were performed in a timely manner and he was professional

They were great, the guys were professional, and showed up on time, and courteous. The work was fairly priced, and quality. I would hire them again!

wish i had a longer list of things for him to work on because it took him less than 2 hours to complete the 3 repairs.

fast and good service, Chris is a nice guy.

Excellent service. Very reasonable price for both labor and parts..

Not only was he on time, he was early!! He came in to evaluate the job, left to pick up the part and was back in a very short time. Very quick, very clean, all around terrific.

Excellent job, they were prompt and professional. Offered to upscale the service but were not pushy when we declined. Service was excellent and I would use them again.

Ruth arrived exactly on time. She was very professional and answered all our questions. Had many suggestions that we hadn't thought of that will probably be incorporated in the remodel.

Good. The first attempt to tighten the shut off valves to stop the leak did not work. Came back quickly and replaced with new valves and all is well. He replaced an old flapper in a toilet with my new flapper which stopped the occasional drip sound. Also disconnected the electrical connection on a long time half disconnected non- working garbage disposal. It was money very well spent.

Waited approximately one month for a quote. The price I finally got was insane! This company, Perfect view remoldeling, should not be on Angies List.

Both sillcocks were installed promptly and professionally.

Outstanding. Chris was early and did a great job. Very Professional.

We never got a quote from them. We waited and waited but they never sent an estimate.

The final product is beautiful. The remodeling had its issues with a longer than expected wait time to begin and extended completion time due to a late order. The workmanship was very good, the remodelers were very experienced, courteous, and prompt.

He was very helpful and prompt. We ran into a snag on the first design and he was quick to provide me with an additional option. His guys were in and out in one day working in my ungodly hot attic.

We contracted PerfectView after gaining estimates from them as well as two other companies. We selected them after detailed discussions with both Louis and Ruth. Their knowledge and straight forward approach allowed us to zero in on the best solutions for our two bathrooms while hitting our budget targets. PerfectView was the by far the best value because they have captive, talented, folks doing the demolition, plumbing, carpentry, electrical, painting, and tiling work, while working seamlessly with us as we separately hired the custom cabinet, granite, and the heavy glass guys. Ruth’s keen design eye and her suggestions were very helpful in selecting the fixtures, tiles, mosaics, and contributed greatly to the final product. Our bathrooms came out spectacular. A special thanks to Matt & Gary for their outstanding tile work. PerfectView is a talented, well managed, small company and we would definitely use them again.

(*note: PerfectView did not do the cabinet painting you'll see in the picture, but they did refer the painter to us.) The project manager, Ruth, was incredibly enthusiastic, and she was helpful creatively, too. For example, I originally wanted the blue-rust colored slate tile back splash, but it was a bit expensive for me, so Ruth found a variety of less expensive slate tiles for me to look at that were close enough to what I wanted. She also explained the pros and cons of various countertop options in terms of their reactions to heat, scratches, staining, etc. The workers who did the installation were quick, professional, and did a beautiful job. One thing I was (and I think everyone should probably be) prepared for is the chance of a delay in completing a project. Obviously we weren't PerfectView's only customer, so there was a slight wait (a couple of weeks) when a different project that had been ongoing for some time needed their attention before they could get back to us. A short delay was also caused by a miscommunication about a detail - something I'd asked for was either not noted or forgotten, so a new order had to be placed. (Not a big deal - I don't expect absolute perfection.) One thing I do wish the company would have done is schedule a walk-through following completion of the project. I'd think the project manager would be interested to see what her team did, whether they worked to her standards, and whether the homeowners were happy with the end result. Instead, there was an immediate cut-off after the final check was handed over on the last day of the project, and while I know I'm just a paying customer, I think it would have been better customer service (and encourage an ongoing professional relationship for future projects) to show up one last time for quality control and a conversational survey of customer satisfaction.

Great. The service technician did the job quickly, efficiently and in a very friendly manner. In addition, Ruth, my contact person in the office, was also terrific.

He was very quick. Unfortunately due to the location of one of my faucets he could only change one of them.

The person was on time, and very personable. He fixed the problems and offered suggestions on other potential plumbing problems.