Viglione Heating & Cooling Inc

The engineer Fitzgerald did an excellent job assessing my needs for a second floor condo and as a result my unit has been at 70 degrees all summer. And this has been a very hot summer. I am so grateful. And my electricity bill has been $300 less this summer.

They did an excellent job. High quality product and workmanship at a fair price.

I've used them probably a few years. It was a bigger job done with them as well, so probably two years ago it was a different service. It was probably two guys before. They may have been out there half a day or one day.

It's close to 100 bucks, a service, and such for the yearly service and they're great. One guy came out and did the service, it took one hour.

Excellent work and excellent price. Everything done professionally and on time. Worked with us to get the best product at the right price. Did not try to sell us overpriced furnace that was a "brand" name.

The process went great! We are looking forward to using it next summer.

Our service contract is about $250 a year. What they could do to get an overall A from me is to lower the price of their service contract. At times we have played phone tag a little bit, but it's no problem.

I called at mid day and they scheduled me for the next day. The delightful dispatcher then called me back to ask if I wanted the service that same day. I was delighted, and the service was great. The problem, as I thought, was a coolant deficiency and was easily remedied, and then the furnace was cleaned, in preparation for winters to come.

They were pretty good. They didn't do a final inspection. It's the normal price that everybody was charging. They were absolutely professional.

The initial visit for consultation was made by the founder, Mr. Viglione, Sr. He was quite thorough and very pleasant. He assured me that the job was "easy" compared to some and that it would be completed in a timely manner. The installers arrived promptly at 7:30 am. I do not have an outside door in my basement so they managed to take most of the equipment through the basement window avoiding scratching up my recently painted walls. Periodically, they would inform me about how far they were and what still needed to be done. At 3:00 pm, they completed the job! At that time I was provided with full instructions for operation and routine maintenance. I was also given some tips about how to maintain my equipment and keep my basement moisture free. I couldn't be more pleased! It pays to go with the best. I did my homework, researching heating/cooling systems, and the system they provided was of a much higher quality than the poorly rated "condo" systems that 2 other installers tried to pass off on me.

This company is excellent. In the bitter cold, on a Sunday night, my 2nd floor apartment's furnace went out. I had the gas company's service contract, and they came out twice and tried to fix it (got it started but then later it quit again), so I called Viglione, who had put in the old furnace over 20 years ago. All 3 servicemen told me that no replacement parts were available for this old model and that I would need to replace the furnace sooner or later. When It quit the 3rd time, The decision was made: they came the next morning and installed it. The owner even offered to bring me heaters to get me through the cold night until the new one was up and running. Great people, prompt, responsive, efficient, professional. I didn't shop around for price, but from what I can see, the cost was reasonable, and I especially appreciated that the owner called his repairman first to see if it could be fixed rather than selling me a new one outright, and that I can deduct their serviceman's visit from the price. I highly recommend them! .

From the original contact to the finished installation, this company provided Excellent service,communication,and information.

It went great! The workmen showed up earlier than scheduled and worked non stop until they finished the job. It looks beautiful and it's soooo warm. They found a leak I didn't know I had and the company referred me to a plumber so it will be fixed. I am very happy with the work and the two gentleman that did the work. They were professional and very kind, they treated me and my home with respect. I will use this company again and again. I don't think an A rating is good enough a triple A rating is more accurate.

Another AC Service provider I have contacted today and has turned out to be a dud. I called and they had appointments for early next week, which is great! Then she asked where I was located, and I am within 25 miles of them, but was told they do not service my area. However, if you look at the company profile here on Angies List, it says: Business Description Family owned & operated Since 1957. Service Area Entire Connecticut Area Update** Im glad they responded to my negative feedback and apologized. Ill remove the negative response ... only fair as it appears it was a misunderstanding.

I nice person in their office told me they usually perform the routine cleaning services before the strart of the next heating season, so I could schedule a visit anytime in the late summer or early fall. I will be following up with them for a cost estimate in a few months.

Our furnace stopped working the weekend right before Christmas. All of the other heating and cooling companies we called did not even return our calls. Viglione's returned our call, and set up an appointment for Dec. 23rd. They showed up on time, were very professional and helpful, and got our furnace working again.

I picked Viglione bc of Angie's list. The installer's were good but they missed the wiring and the furnace wouldn't come on and they sent a super engineer. Later that winter when the furnace stopped, they advised me well. Most of their workers are good but Sales and Mgmt is dissapointing. On the first anniv service, the engineer just walked around and said all was ok. Later on when I asked if they would install a 40gallon gas heater, the manager said there was no such thing ! at that point the outfit lost all credibility with me.

Our furnace stopped working on one of the coldest days of the winter. We are new to the home and did not have a service contract. We were very pleased that Viglione was willing and able to send someone out almost immediately. The technician was very professional. He showed me what he was doing to locate the problem at several steps along the way, and kept me in the loop regarding his process. Unfortunately, it took him quite a while to locate the cause of the issue (resulting in a higher price in labor than I anticipated), and we had to wait for a part to come in that turned out to be not needed. Still, I'm confident that the technician worked honestly to resolve our problem and get our house above freezing again - and so we plan on signing a service contract with the company and doing business with them in the future.

SUPERB IN ALL RESPECTS AND RECOMMEND WITHOUT RESERVATION. HAVE DEALT WITH VIGLIONE FOR MORE THAN 25 YEARS AND THIS HAS BEEN THEIR CONSISTENT PATTERN: FIRST-RATE QUALITY AND SERVICE.

They analyzed our needs and provided us with an estimate. We found another dealer who gave us a better price for the same equipment. Otherwise, we probably would have gone with Viglione. Very professional, considerate and timely.

lennox condensing unit, lennox air handler, seven supply outlets. electrical work,and returns.Very knowligible inwhat they do. Good people to deal with.

Steve Viglione (owner) provided a very precise and detailed quotation for the job. Upon acceptance, his men were there promptly every morning at 7:30 and diligently worked to remove the old equipment and installed new duct work, venting and the new furnaces and air conditioning. At the end of their work day, the areas they worked in was cleaned up. Never once did they leave any evidence of trash or debris! Upon completion, they took the time to explain how the system worked and how to achieve the proper comfort level. I am extremely satisfied with the workmanship of Viglione Heating and Cooling and would highly recommend this company to everyone.

I called to have our AC serviced (semi-annual servicing) and to have a whistling sound in one of our vents stopped. They came, changed the condensate pump which was working (without asking first), and did not stop the whistling sound. They were late for the appointment as well. Overall, they told me it would take 1 hour to complete the service. They were here for 15 minutes including the changing of the condensate pump. A great disappointment.

The job went smoothly. The crew was worked quickly and professionally and were responsive to our questions. The job included a 1-year service contract, which we have used to clear up a few minor problems. The boiler computer tripped out once (over temperature), and the repairman made adjustments to the programming. We have some residual air in the system that indicates they did not entirely purge it originally.

The overall experience was excellent. As always, you learn a lot about a company or person when things go wrong. Things went massively wrong when a young technician incorrectly installed a ductless unit. The mistake was serious but understandable given the complexity of the job and his relative inexperience. What was completely unforgivable was the technician's denial of his mistake and his attempt to pass blame onto the builder who was involved in the project. To the credit of Viglione, they fully accepted responsibility and sent another technician with experience with my unit and the problem was corrected. I was impressed with their integrity and their ability to solve the problem.