New England Stone Technology

Fair price and good work. I would use them again.

Was prompt, explained what the process was and did a great job. The work was done very clean and neatly. Had one minor concern about a stain on the floor, waiting for them to schedule a re-visit.

The people at New England Stone Technology were very pleasant and easy to deal with. My call was returned the same day, and I was able to send photos of the project in order to obtain an estimate over the phone and schedule an appointment. On the morning of the appointment, the technician, Lou, telephoned to advise me that he was a little behind schedule, but then he arrived when he said he would. I appreciated his communicating the slight delay. Lou was very nice and professional and was knowledgeable about the cause of the fissures in the granite and took the time to explain them to me. He was also upfront with me about the repair results he could achieve. The job was a little pricey, $450 for an hour and a half of work, but I am pleased with the results and feel confident that the work will protect the integrity of the granite countertops, extend its life, and enhance it's beauty. I would use this company again and recommend them to others.

Very courteous. Did not complete honing floor near bidet and toilet.

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Two workers arrived on time, went the extra mile and used a polish stone on counters to removed stains. Excellent job and they finished earlier than expected. I am very pleased with their work. This is the second house they have worked on for me.

This is a pre-emptive review. I will be hiring them to do work in the house, but I have to say, they offered help above and beyond. I met with Freddy, and from the beginning, I was proactively advised to do work that made sense, instead of work that they could charge more for. I've met with 4 other stone restoration vendors, and they are the only ones who have done this. I also really took time to examine the stone carefully, and very much knew what he was doing. This is in itself would be enough, however, he went above and beyond in helping me with my master bathroom. In short, the work in there needs to be re-done. It was botched by another company. I'm a new home owner, and the advise and support that he gave me after looking at that job is over and beyond anything he needed to do. Integrity and ethics are words that get tossed around in the contracting/home improvement arena. And if you've gone through any amount of home improvement projects, you realize that these qualities are harder to come by than they should be. I'm rating them prior to starting the job here because I'd like to get their name out there for other home owners. I'm on a sixth month stretch of working with and searching for contractors to renovate our home. I've used several vendors through angie's list , and have good experiences with the ones I've used. However, the search for a marble restoration company didn't give many hits, and I eventually had to go outside the site to expand my search. I got burned quite badly by doing this "random" search, and I was quite lucky to have found New England Stone Technology subsequently, and it was not through angie's list. I'd like other users to have this feedback so that they don't have to go through the same thing I did. I will be providing a follow-up review once the work is done, although I'm sure it will just need to be a one word adjective after this review.