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E-Z Service & Maintenance Contractors LLC

Plumbing, Drain Pipe Installation, Water Heaters,

About us

We are 100% veteran owned & Servicing all your plumbing needs with flat rate installations. Specializing in all type of hot water heater installations. All home repairs, no jobs to small. Skilled licensed proffesional with over 40 years of experience.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Home Improvement, Windows, Siding, & Emergency Repairs.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

12%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.936 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
8%
3
6%
2
8%
1
19%


Rating CategoryRating out of 5
quality
3.9
value
4.1
professionalism
4.1
responsiveness
4.1
punctuality
4.2
Showing 1-25 of 36 reviews

michelle F.
03/2020
1.0
plumbing
  + -1 more
In January, These guys are contracted with American Home Shield, our home warranty company, so we were forced to use them. The first guy, Ezra came out to look at our shower that was not working. He said it was an easy fix, but didn't have the part, so would need to come back. After not hearing from them for over 2 weeks, I called them, and got a lame excuse as to why he hadn't followed up. Next, Andre came and changed the faucet cartridge-which did not fix the problem . He said we needed a new faucet and that he would be back next week to replace it. Fast forward 6 weeks... numerous calls to American Home Shield and no response from EZ maintenance. End of March; We still don’t have a functioning shower. Don't waste your money on a hack; go to a reputable company, even if it costs a bit more. This place is a joke, and so is AHS, they were both fired.
Description of Work: Shower was only dripping out water

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


michelle F.
03/2020
1.0
drain pipe
  + -1 more
The shower was never repaired and they never showed back ip
Description of Work: Fix an interior shower
Rating CategoryRating out of 5

ROMIL S.
05/2018
5.0
plumbing, water heater repair
  + 0 more
Very professional, Came same day in afternoon. Provided quality product and quick service.
Description of Work: install a new hot water tank

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Elizabeth S.
09/2017
4.0
plumbing
  + -1 more
Work done very well, helped with financing, and good pricing.
Description of Work: Installed new hot water heater as well as a new furnace to replace the old system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Marian P.
07/2017
5.0
plumbing
  + -1 more
They promptly called back and we were able to schedule same day service. Carlos came and was very knowledgeable and quickly got the job done.
Description of Work: We needed to replace the supply valve to our washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198.5

William C.
04/2017
5.0
plumbing
  + -1 more
We really appreciated that they were able to come out to fix the problem just a few hours after I called. This was very important to us because the water had to be shut off to the house because the broken pipe was leaking water. Very professional service. Would recommend.
Description of Work: Fixed a leaking water pipe. Nipple connecting the water pipes to the bathroom sink was corroded and could no longer connect to faucet valve. Also fixed leaking faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Elizabeth D.
04/2017
5.0
plumbing
  + -1 more
I had paid $99 for 2 hours of work and assumed that would have to occur during normal weekday hours. They actually came out on a Saturday, which was a surprise to me. They called ahead, gave me an estimated time of arrival and arrived on time. When they went to turn off the water, they noticed my kitchen sink seals were also leaking a bit. I hadn't even noticed that. So, despite the fact my initial goal was just the tub faucet, they repaired both the tub and kitchen faucet!
Description of Work: My original reason for hiring them was a leaky bathtub faucet. It was initially a problem, then seemed to disappear, then started up again 2 weeks later. Ezra was very accommodating - letting me cancel the appointment at the last minute and allowing me to reschedule for a later date.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Debra S.
04/2017
2.0
plumbing
  + -1 more
Started out better than it ended up. Plumbing was told was all working and wasn't hooked up a day after they left so big leak all over floor. Tore up cabinet supports and weren't concerned about it.
Description of Work: Plumbing and Cabinet work.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$162

Response from E-Z Service & Maintenance Contractors LLC
THIS CUSTOMER WAS A PIECE OF WORK , THIS CUSTOMER BLACKMAILED ME. SHE OWED ME OVER 900.00 STATED THAT SHE WOULD NOT GIVE ME A BAD REVIEW IF WE WASHED THIS AND WANTED HE 162.00 BACK . I TOLD HER SHE WAS CRAZY. SHE HAS OCD, BIG TIME, WHEN WE TOOK OFF THE COUNTER TOP FOR HER CABINET IT FELL APART . THIS WAS OVER TEN YEARS OLD BUILD OF COMPRESSED WOOD. I DID A MULTITUDE OF PLUMBING WORK IN THIS HOUSE AT A DISCOUNTED RATE THAT I NEVER WAS PAID FOR. THIS LADY IS A CROOK AT BEST IM WONDERING HOW MANY CONTRACTORS SHE SCREWED.

Ray J.
03/2017
1.0
plumbing
  + -1 more
The plumber also suggested a replacement of pipe even though our current fireplace pipe was new and up to code. Another plumber came by and looked at our installation and indicted we should do nothing since our fireplace pipe was newly installed and up to code.
Description of Work: Replaced a spall valve and caused a leak when we did not have a leak before. Very disappointing.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$110

Response from E-Z Service & Maintenance Contractors LLC
I don't know who this is . We don't do work in cos cob . It appears customer is complaining about advice given.

mark B.
03/2017
3.0
plumbing
  + -1 more
They replaced both faucets. But one of them is installed backwards and technician never came back to replace knob had to buy it myself. Also bought 2 hrs labor and tech was only there 45 minutes and my texts went unanswered so faucets don't leak anymore but was left unsatisfied with work.
Description of Work: Shower faucets were leaking. Both units replaced but one needed another knob after it was removed

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$180

Response from E-Z Service & Maintenance Contractors LLC
nothing was installed backwards. We had two techs there at the same time. So if the math works that's almost two man hours . As for the knob, that was a manufacturer defect. The customer purchased the unit that we installed. They are responsible to get the parts when they purchase. As for responsiveness, we make appointments like everyone else and we don't apologized because we can not react in five minutes from any complaints.

John B.
03/2017
5.0
plumbing
  + -1 more
Our toilet needed to be reinstalled but the flange needed to be lowered and the Tech was able to fine a part hat saved time (and money) that adjusted the height without cutting and replacing the PVC pipe. Also we saved money on replacing the shower trim kit instead of replacing the complete shower and faucet.
Description of Work: Toilet installed, fix dripping bath faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$446

Stacey G.
03/2017
5.0
plumbing
  + -1 more
Returned phone calls in a timely manner. Prompt service and when they couldn't make it due to an overnight emergency called to reschedule
Description of Work: We had a new toilet that kept running. After trying to fix it twice the problem was actually with a defect with the handle-less toilet wiring. Needed to purchase a new toilet which they installed.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$169

Kathleen W.
03/2017
5.0
plumbing
  + -1 more
They were professional, courteous, and quick. The only negative was that they were extremely late. Problem on prior job...it happens. I paid $119/2 hrs. work. It only took them 40 mins. but that is a plus in my book. Home Depot wanted $189 just to install the faucet. I would definitely recommend them.
Description of Work: I needed a kitchen faucet installed and a leak fixed under the bathroom sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$119

Mark M.
02/2017
4.0
plumbing
  + -1 more
Very professional, quick and thorough...will hire again!
Description of Work: Bathtub faucet cartridge replacement, rebuild toilet.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$306

Marjel T.
02/2017
5.0
plumbing
  + -1 more
Everything went fine. The disposal works, and there are no more leaks.
Description of Work: We had a leak from the garbage disposal that was ruining the basement ceiling, which Ezra repaired. He also checked the basement for any other leaks and repaired the toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

marie H.
01/2017
5.0
plumbing
  + -1 more
Great. Very smooth and professional
Description of Work: toilet flapper needed replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Y.
01/2017
5.0
plumbing
  + -1 more
Ezra was efficient, pleasant, and accommodating.
Description of Work: Small plumbing corrective measures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

ganesh kumar M.
12/2016
1.0
plumbing
  + -1 more
Initially they showed up a wrong day prior to scheduled date of service. But on the day of the service they didn't show up on time so i had to call to remind them. after 1 1/2 hour 2 people shown up and replaced pipe to the fridge. They started working on my baseboard pipe, without turning off the Furnace they started draining the hot-water from pipes. I had to intevene and turn off the thermostats. After the repair they checked for the leakages and left the place after turning on the furnace, without clearing the mess they made. I had to vacuum the whole place. Once they left I have noticed the baseboard pipes making weird noise as if water is flowing. But after a while there isn't any heat and the whole place turned cold. Called their office and the boss asked me to see if pilot light is ON and then concluded there is lot of air in the pipes which they didn't purge after the repair. Next day their boss showed up and purged one zone and let the place after confirming the heat is ON. But my Zone 2 wasn't warming and i had call them to come fix it as my Zone 2 is all bedrooms. I was told they can't come and will try come next day. We survived that night but they never showed up the next day and i had to call a different contractor as an emergency call and purge air from the Zone 2. It costed me $240 extra.
Description of Work: Called them to replace a water pipe to Fridge and a leak in the baseboard hot water pipe.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$520

Response from E-Z Service & Maintenance Contractors LLC
This customer is highly exaggerated . We did not make a mess. the boiler was bleed before we started any work. The thermostat has nothing to do with draining down a boiler and shutting it down from downstairs. I explained to the customer that they did not have any isolation valves in the system to bleed out the lines properly. They did not call me back after I bleed the lines on the second trip.

Jason N.
12/2016
4.0
plumbing
  + -1 more
The guys came in and went to work right away. Answered all my questions and were very professional. They used some materials I had on hand, which was great, and I didn't think I was going to incur any extra expenses. Then 2 weeks later I got a call from the manager and was informed that they hadn't charged me the correct price for some parts they had provided. This came as a surprise as I'd thought everything had been completely paid for.
Description of Work: Installed an indoor water hook-up so i could use running water in my basement.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$59

Gordon T.
12/2016
3.0
plumbing
  + -1 more
Hardware installed adequately. However, the servicemen took a bath towel without asking (so stolen) and they took the original hardware. I was not present, I had a family member let them in. And they did not give me a courtesy call when finished.
Description of Work: Shower kit installed with some pipe work done for shower plumbing.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$162

Response from E-Z Service & Maintenance Contractors LLC
We asked the customer for an old rag . The spouse gave us the towel and said to just keep it . We are all back ground checked and the last thing we do is steal . We were not notified that we had to contact the man of the house when we were done and leaving. If I new I was going to be accused of stealing a bath towel I would have asked for a top of the line fresh from the store plush velvet.

Shelley W.
11/2016
1.0
plumbing
  + -1 more
We had an appointment set from 2-4 today. He claims that he showed up early but I was home all afternoon and never heard anyone knocking at the door. I called him to ask where he was and he said he could not fit me in today and wondered if I was available Monday. He should have kept the appointment that we originally had or he should have called me sooner to let me know what was going on.
Description of Work: He was supposed to come out and unclog my tub

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from E-Z Service & Maintenance Contractors LLC
We not only showed up early this customer answered the door early and refused to let us work because we were a half hour early.

Robin H.
10/2016
5.0
plumbing
  + -1 more
Excellent service! The technicians arrived early and were very professional. Completed the work quickly and best of all, the price was a fraction of the cost previously paid to a local "big name" home service company. I highly recommend E-Z Service and will use them again!
Description of Work: Open clogged drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107.7

Alison W.
09/2016
5.0
plumbing
  + -1 more
Ezra and his guys showed up super-quick, worked hard until issue was resolved and charged well below what I was expecting! Nice guys, professional, easy to work with!
Description of Work: Gas leak repaired!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

FREDERICK S.
08/2016
5.0
plumbing
  + -1 more
Great duo was sent out. They arrived on schedule, did the work quickly. Cleaned up afterward. Great work. Reasonable price. Easy to organize.
Description of Work: Plumbing hookups for a new sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$238

Marco V.
08/2016
5.0
plumbing
  + -1 more
Jeremy was a nice guy he did a good job installing my washer n dryer.
Description of Work: I called E-Z service & maintenance to install a gas dryer and washer machine. They came first to my house to do an estimate I was happy with the price it was in my budget. The price went up a little bit from the previous estimate. But considering the time and materials that they used it was not a problem to pay extra. They did a good job. I will call them again for another project in my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$498
    • 1(current)
    • 2

Contact information

39 Crest Ave, East Haven, CT 06513

http://www.easthavenplumbingcontractor.com/

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
PLM.0282243-P1
Trade License Locale
State of conneticut
Trade License Authority
State of Conneticut
Trade License Expiration
10/31/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Plumbing,
Drain Pipe Installation,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Windows,
General Remodeling,
Handyman Services

FAQ

E-Z Service & Maintenance Contractors LLC is currently rated 3.9 overall out of 5.

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 8:00 AM - 2:00 PM

E-Z Service & Maintenance Contractors LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, E-Z Service & Maintenance Contractors LLC offers free project estimates.
Yes, E-Z Service & Maintenance Contractors LLC offers eco-friendly accreditations.
Yes, E-Z Service & Maintenance Contractors LLC offers a 12% senior discount.
Yes, E-Z Service & Maintenance Contractors LLC offers emergency services.
Yes, E-Z Service & Maintenance Contractors LLC offers warranties.
E-Z Service & Maintenance Contractors LLC offers the following services: Plumbing, Home Improvement, Windows, Siding, & Emergency Repairs.

Contact information

39 Crest Ave, East Haven, CT 06513

http://www.easthavenplumbingcontractor.com/

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
8:00 AM - 2:00 PM