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Mantello Tile & Carpet LLC

Ceramic Tile, Flooring Sales and Installation, Carpet Sales and Installation

About us

We would be honored to become your one stop mobile shop for all of your flooring needs! Our small, family owned and operated company takes a hands on approach, with the owner himself onsite for every individual project from start to finish. We handle every project big or small, from installing your kitchen back splash, updating your bathroom, bringing your fireplace back in style, flooring installations, carpet restretching/binding, and tile repairs. Give us an idea of what your looking for and we'll bring samples to you so that you can choose the flooring you want from the comfortability of your own home. Our fully licensed and insured team will keep you informed every step of the way. Call or send us a message, we look forward to giving you a free estimate! I am a third generation flooring installer who is looking to make his family proud. I started this business because it's something that I'm very passionate about. I also wanted to give my children an opportunity to work in the same industry as the generations before them if they choose to do so. Making sure that all of our clients get a great install at a good price is a priority for us and not just empty promises. We are extremely proud of the work we do and are very excited to continue to grow our company. I want to give a big thanks to our past, present, and future clients because without you there is no us!

Business highlights

10 years of trusted experience

Services we offer

Installation and sales of just about every type of flooring. Kitchen back splash installation, tiling of fireplace surrounds and the hearth as well as tiling of shower walls and floors. We can also restretch and bind your carpet, as well as repair any cracked or chipped tiles that you may have.

Services we don't offer

Restoration of hardwood floors.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.99 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 1-9 of 9 reviews

Paul I.
06/2018
5.0
ceramic tile
  + -1 more
From the first phone call I received from Jason Mantello I knew that this was the flooring contractor for me! I don’t think I have ever hired a contractor (and I have hired many) that has been as professional, courteous, responsive, conscientious, and flexible. Jason, his father and two sons were an incredibly hard working team, working weekends and weekdays to install new carpeting in our home, getting the job done as quickly as possible for us. They arrived on time each day and provided updates by email and phone regularly. They were so focused on getting the job done, were mindful of our schedules and respectful of our home. The quality of their work was outstanding. We are so pleased with the outcome! Our new carpeting looks fantastic! I wouldn’t hesitate to recommend Mantello Tile and Carpet to anyone looking for floor work!
Description of Work: Install new carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mantello Tile & Carpet LLC
Thank you for taking the time to post a review of our company. It was a pleasure working for you.

dave B.
06/2018
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
These guys were great! Did the job right, went the extra mile; professional, punctual, responsive, reasonable price. i highly recommend them.
Description of Work: installed a vinyl plank kitchen florr

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mantello Tile & Carpet LLC
Thank you for taking the time to post a review of our company. It was a pleasure working for you.

KEVIN C.
05/2018
5.0
ceramic tile
  + -1 more
Easy to work with
Description of Work: Tile Back Splash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Mantello Tile & Carpet LLC
Thank you for taking the time to post a review of our company. It was a pleasure working for you.

Mark B.
12/2017
1.0
ceramic tile
  + -1 more
They cancelled 4 days prior to starting, was on calendar over a month. Said their van broke down and they had to push jobs back but told us to find someone else I guess a better job came their way
Description of Work: Tile a bathroom Shower stall and wall plus entry landing

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0

$900

Response from Mantello Tile & Carpet LLC
We apologize for your unhappiness with our company and we hope to learn from our mistake. We had the unfortunate and not so pleasant experience of a full engine rebuild on our company vehicle which ended up taking almost two weeks to complete. When your appointment was cancelled on Dec. 5th we did state that our company truck was down and needed repairs. We apologized for inconveniencing you and suggested that you find another contractor. This was due to not having an exact date on when the vehicle was going to be finished. We did not want to schedule a second appointment only to have to cancel again. We felt that this was the right approach to take because we knew that you wanted your bathroom project completed sooner rather than later. We didn't think that you would want to wait the extra time for your project to be started. We have always been up front and honest with our customers as we find it helps in building a relationship with them. We could've made any number of excuses up but we didn't, we were completely, and embarrassingly honest with you about our situation. We have all cancelled an appointment at some point in our lives. We are human, we aren't perfect, things out of our control happen. Again we apologize for your negative experience with us and wish you nothing but the best moving forward with your life. Happy Holidays to you and your family. Sincerely, Mantello Tile & Carpet

Shari C.
08/2017
5.0
carpet installation, ceramic tile
  + 0 more
Excellent services provided. This father and son team definitely take pride their work and they are very professional.
Description of Work: Replaced carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mantello Tile & Carpet LLC
Thank you for taking the time to post a review of our company. It was a pleasure working for you.

Claire N.
07/2017
5.0
flooring contractor
  + -1 more
Fantastic! This is a family run business, and they take great pride in their work. They explained everything thoroughly and were punctual and professional. They went above and beyond to make sure everything was perfect. I highly recommend them.
Description of Work: Installed luxury plank vinyl flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Mantello Tile & Carpet LLC
Thank you for taking the time to post a review of our company. It was a pleasure working for you.

Sterling R.
04/2017
5.0
ceramic tile
  + -1 more
Mantello Tile & Carpet called me back promptly, and within a few days, I had an estimate in hand. I found the price reasonable, so they soon started and completed the needed work. The area around my fireplace now looks fabulous. Mantello Tile & Carpet is a contractor that provides first-rate work. I am very pleased, so don't hesitate to call them. Mantello Tile & Carpet is a reliable company with knowledgeable, skilled, and professional workers. They have my highest recommendation.
Description of Work: When I moved into my home, I wasn't happy with the tile work around and in front of my living room fireplace, so I called Mantello Tile & Carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mantello Tile & Carpet LLC
Thank you for taking the time to post a review of our company. It was a pleasure working for you.

Susan B.
04/2017
5.0
ceramic tile
  + -1 more
Mantello Tile & Carpet installed a tile floor in my bathroom a couple of years ago so I decided to call them again. I wanted to change my outdated formica back splash and have a more modern tile one installed. They removed my old back splash and installed the new tile which I purchased through Home Depot. It came out great! I tend to be fairly picky when it comes to price so they gave me a price that fit my budget. I would be more than happy to recommend them to any one!
Description of Work: I needed a kitchen back splash installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Response from Mantello Tile & Carpet LLC
Thank you for taking the time to post a review of our company. It was a pleasure working for you.

Susan B.
08/2016
5.0
carpet installation, flooring contractor
  + 0 more
The company called the day before to confirm my appointment. The installers arrived to my house at their scheduled time. They also were extremely professional and neat in appearance. They cleaned up after themselves when the carpet was done being installed and put all of the furniture that had been taken out of the guest room back in. I was very impressed at the work they did so I decided to hire them for my next project which is a tile floor and back splash in my kitchen. They will be doing that project this weekend into the early part of next week. ( I will give an update on that when it's done.) I have other projects coming up in the future and will be more than happy to use them again!
Description of Work: They took out my old stained carpet and then installed a new carpet in my guest room. Haul away of the old carpet was included in the price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Mantello Tile & Carpet LLC
Thanks so much for your positive feedback on our company. It was a pleasure working with you on your carpet project. We look forward to working with you on your up coming tile projects in your kitchen.

    Contact information

    3 Comanche Rd, EAST HARTFORD, CT 06118

    http://mantellotilecarpetllc.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    Licensed*

    Trade License Number
    CT License # HIC.0651283
    Trade License Locale
    Connecticut
    Trade License Authority
    CT Department of Consumer Protection
    Trade License Expiration
    11/30/2019
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Ceramic Tile,
    Flooring Sales and Installation,
    Carpet Sales and Installation

    FAQ

    Mantello Tile & Carpet LLC is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Mantello Tile & Carpet LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Mantello Tile & Carpet LLC offers free project estimates.
    No, Mantello Tile & Carpet LLC does not offer eco-friendly accreditations.
    Yes, Mantello Tile & Carpet LLC offers a 10% senior discount.
    No, Mantello Tile & Carpet LLC does not offer emergency services.
    Yes, Mantello Tile & Carpet LLC offers warranties.
    Mantello Tile & Carpet LLC offers the following services: Installation and sales of just about every type of flooring. Kitchen back splash installation, tiling of fireplace surrounds and the hearth as well as tiling of shower walls and floors. We can also restretch and bind your carpet, as well as repair any cracked or chipped tiles that you may have.
    Restoration of hardwood floors.

    Contact information

    3 Comanche Rd, EAST HARTFORD, CT 06118

    http://mantellotilecarpetllc.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM