AMERICAN EAGLE FEDERAL CREDIT UNION

Banking/Credit Unions, Mortgage Companies, Financial Planning

About us

American Eagle Federal Credit Union is a full-service financial institution offering products and services to help you achieve your financial goals. We are a not-for-profit cooperative that has served generations of members since 1935. The Credit Union is owned by its members, people just like you. That means we work hard every day on your behalf to pay the highest possible rates on Savings accounts, charge the lowest possible rates on loans, and keep our service fees to a minimum. The Credit Union’s strategic direction and policy’s are carefully managed by a nine-member, Board of Directors, who are elected and serve as unpaid volunteers. American Eagle FCU is currently the largest community credit union in Connecticut with over 100,000 members and $1.1 billion dollars in assets. The Credit Union operates 17 branches in Central Connecticut. Deposits are federally insured by the National Credit Union Administration (NCUA).

Business highlights

89 years of trusted experience

Services we offer

Savings, Checking, Money Market, Certificates, Individual Retirement Accounts, Mortgage Loans, Home Equity Loans & Lines of Credit, Business Services, Automobile Loans, Boat and RV Loans, Education Loans, Personal Loans, Online Banking, Mobile Banking, Online Bill Payment.

Amenities

Warranties
Yes

Reviews

3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.3
value
3.7
professionalism
3.7
responsiveness
3.7
punctuality
3.0
Showing 1-3 of 3 reviews

Stephen D.
09/2023
1.0
banks
  + -1 more
Well let's see... until you try to use the chargeback service they claim to provide, you won't realize how much they couldn't care less in assisting a valid dispute where I ordered 4 chairs online from LOWES.com and only received 2 chairs. I have been trying to resolve with LOWES and now with the AE FCU Visa Chargeback services since July 1 (almost 2 months ago) they keep closing the issue saying, we never received any documentation (well I faxed it 2x and snail Mailed 1x), or now the issue is that too much time has gone by... NO KIDDING? WHOSE FAULT IS THAT? I've been calling every week for a status... Can't speak to the group that actually handles the issue.
Description of Work: Visa Chargeback serivce

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$654

Martha R.
02/2011
5.0
mortgage broker, banks
  + 0 more
An excellent reputable institution.
Description of Work: We have had a mortgage and car loans, and currently have a money market account, CD's, a credit card, and checking and savings accounts with AEFCU, and are very pleased with the way they do business. They particularly train their personnel in customer service, which is refreshing. The rates are low. I cannot imagine why a household would go to a commercial bank and pay their rates. . For example, we have free checking and one can do banking in person, by phone, by computer, or at an ATM. They offer all the services you would want, including small business banking, credit cards, student loans, retirement planning, etc. They also support the community.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$25,000

JIM J.
10/2006
5.0
mortgage broker
  + -1 more
I initially applied for pre-approval over the phone. The fee was $95, and they approved me in less than five minutes. Going from that point they kept me well informed throughout the process and it only took three weeks from having a home sales contract to closing. The only thing I didn't like was the Banks attorney. Since I, as the mortgage holder, had to also pay for the Banks attorney, I felt I should have received better service. I think the Banks attorney was playing games with the title insurance cost and the "good faith closing cost estimate" wasn't in such good faith from a title insurance perspective, but I am blaming this on the attorney. I think the credit union should keep a much closer reign on the attorneys that it contracts these closing to. Other than that the closing costs were very low. I am rating the quality of work as a 'B' because they should control their contract attorneys more closely.
Description of Work: Obtained a home mortgage from American Eagle Federal Credit Union.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

    Contact information

    417 MAIN ST, EAST HARTFORD, CT 06118

    www.americaneagle.org

    Service hours

    Thursday:
    8:30 AM - 6:00 AM
    Saturday:
    8:30 AM - 12:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Banking/Credit Unions,
    Mortgage Companies,
    Financial Planning

    FAQ

    AMERICAN EAGLE FEDERAL CREDIT UNION is currently rated 3.7 overall out of 5.

    Thursday: 8:30 AM - 6:00 AM

    Saturday: 8:30 AM - 12:00 PM

    No, AMERICAN EAGLE FEDERAL CREDIT UNION does not offer free project estimates.
    No, AMERICAN EAGLE FEDERAL CREDIT UNION does not offer eco-friendly accreditations.
    No, AMERICAN EAGLE FEDERAL CREDIT UNION does not offer a senior discount.
    No, AMERICAN EAGLE FEDERAL CREDIT UNION does not offer emergency services.
    Yes, AMERICAN EAGLE FEDERAL CREDIT UNION offers warranties.
    AMERICAN EAGLE FEDERAL CREDIT UNION offers the following services: Savings, Checking, Money Market, Certificates, Individual Retirement Accounts, Mortgage Loans, Home Equity Loans & Lines of Credit, Business Services, Automobile Loans, Boat and RV Loans, Education Loans, Personal Loans, Online Banking, Mobile Banking, Online Bill Payment.

    Contact information

    417 MAIN ST, EAST HARTFORD, CT 06118

    www.americaneagle.org

    Service hours

    Thursday:
    8:30 AM - 6:00 AM
    Saturday:
    8:30 AM - 12:00 PM