Thought the one F grade was an outlier so tried anyway.Called Monday morning, made sure phone number was correct, left message. There was no return call, as of 3 days later.Unfortunate b/c reviews looked good .
Description of Work: N/A
Rating Category
Rating out of 5
Response from Ace Maintenance LLC
I believe that I did respond to your request for gutter cleaning and repair. I spoke with a woman possibly your wife concerning a clogged underground draining system, and told her that I wasn't equipped for that kind of repair and suggested that she try someone else. I understand how internal family communications sometimes happen. Its a by product of busy life style. However if I did miss your call I appoligise to you. It is my policy to respond to every call. I get up every morning at 5 am organize my day and work till I am done. Usualy 7 pm. Have dinner, do paper work till 9:30. On the weekends I try to leave open to my family, although when Its busy , like now I will work , Looking at jobs or perhaps tying up loose ends In your message it looks like you called the first time asking for a responce with a discription of your needs, with a second call to check if you had the right nomber and didn't leave a message. I believe I would have called you back If you had left a message the second time. If there is any thing I can do for you at this time, please call. Rob Bagley Ace maintenance LLC
Patricia O.
06/2012
5.0
pressure washing
+ -1 more
Rob was very professional and accomodating. He returned my initial call quickly and made a trip out to see the job and formulate an estimate. He called me back with a figure but I got a few more quotes first. I decided to go with Ace because of their Angie's list rating, the reasonable price and Rob's professionalism. They did a great job on our old aluminum siding. The exterior looks clean and freshened up now. I will recommend Rob to my neighbors without reservations.
Description of Work: Ace Maintenance power washed our 2 story colonial home. We have older aluminum siding on the exterior..
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Response from Ace Maintenance LLC
Thank you for your report Member I enjoyed cleaning your house, especially your back yard. Truly a calm peaceful space.
Sunny L.
05/2012
5.0
window cleaning
+ -1 more
OMG!! They were wonderful!! Owner called me with his estimate a day after I made my initial call. He was able to schedule me within 10 days. He called the morning of the job to discuss weather conditions (possible rain) and we decided to go ahead. He arrived ON THE DOT. Had a crew of 3 total. They were so professional and courteous, careful about not making any messes. I had to leave to pick up a friend from the hospital, and I wasn't worried in the least. When I got back, owner told me about the sprayed paint on upstairs windows, and that it had taken them an extra half hour to get off with razor blades. He didn't charge anything extra for this time and effort - amazing. Then he walked me around the entire house to make sure everything was satisfactory. The windows are BEAUTIFUL! This group was just a delight to deal with in every respect. I asked for a bunch of his business cards to give my friends - they could not believe the price. Will definitely continue using them yearly!
Description of Work: Washing inside and outside of windows on a 3-level, 3,600 sq. foot house. Some windows on upper level had been accidentally sprayed with paint when painter last did house. I didn't know about this ahead of time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Response from Ace Maintenance LLC
Thank you Member for your report. One of the best complements I can get from someone is for them to leave me and my crew in their home alone. I am very aware, and will protect that feeling of trust, that is necessary, for you to leave. I hope you invite us back this fall and remove your screens for winter viewing. Rob Bagley Ace Maintenance LLC
ROB BAGLEY AND HIS CREW HAD PREVIOUSLY POWERWASHED MY HOUSE AND HAD CLEANED GUTTERS AND WASHED WINDOWS. I KNEW THAT ROB WOULD RETURN MY INITIAL CALL PROMPTLY, SET A DATE AND ARRIVE AS SCHEDULED. TODAY ROB AND HIS CREW WORKED AROUND THE FLOWER BEDS AND SHRUBS (NOT EASY) TO CLEAN OUT THE GUTTERS AND WASH WINDOWS. THE WORK ALWAYS EXCEEDS EXPECTATION AND THE PRICE IS MORE THAN REASONABLE. WHEN ROB POWERWASHED MY HOUSE HE REMOVED STAINS THAT OTHER COMPANIES TOLD ME COULD NOT BE REMOVED. THIS IS THE THIRD TIME THAT I HAVE HIRED ROB AND I COULD NOT BE MORE PLEASED.
Description of Work: ACE MAINTAINANCE CLEANED THE GUTTERS AND WASHED WINDOWS ON MY TWO FAMILY HOUSE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jane R.
04/2012
5.0
pressure washing
+ -1 more
There were two phone numbers listed on Angie's list. The first number had a generic answering machine that did not mention the company so I was afraid to leave a message. The second number was the owner's personal cell number and I did leave a message as his name was listed with the company name on Angie's list. He returned my call the next day and had to leave me a message. So we finally connected the following day. He was very professional to deal with. He came when we agreed and did not ask for any money up front or at the time of service. He just left an invoice in my front door. I was pleased with the result and sent him a check right away.
Description of Work: Power Washed our house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265.88
Elaine B.
04/2012
5.0
window cleaning
+ -1 more
Rob and his helper have washed my windows before and did a fine job again this year. They are very professional and do an excellent job. You can hire this company with complete confidence.The only negative thing I would say is that I was handed an invoice at job completion which was $20 more than last year without me knowing of the increase before I hired him again. Next year, I will ask!You will be happy if you hire this company.
Description of Work: Rob and his helper have washed my windows before and did a fine job again this year. They are very professional and do an excellent job. You can hire this company with complete confidence. The only negative thing I would say is that I was handed an invoice at job completion which was $20 more than last year without me knowing of the increase before I hired him again. Next year, I will ask! You will be happy if you hire this company.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$106
pat M.
04/2012
5.0
pressure washing
+ -1 more
Called and left message. they called back several hours later the same day and said they'd be out to my home in a couple hours to estimate and call me back. recieved estimate that day. gave him go ahead. He called our home the day before to let us kknow he could do the work the next day around 11 am. I asked what I needed to do for the,- he replied, make sure the windows are closed and the water is on. My husband was home when they came-10:45- right on time. fast, neat very pleasant he said. Very careful not to disturb gardens. They even did the front steps and back walk. tool off the deck furniture and put it back. Would recommend them 110% and will definately use them again. Our house looks like new!
Description of Work: request for Raised Ranch home be power washed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Leigh P.
04/2012
4.0
pressure washing
+ -1 more
I was satisfied. They did a fine job.
Description of Work: They pressure washed the exterior of my home.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
David L.
03/2012
5.0
pressure washing
+ -1 more
Ace Maintenance was contacted via Angie's List and responded promptly and arrived next day to provide an estimate. Ace Maintenance is professional, courteous and prompt. Ace's price was very reasonable and I accepted, and the job was done within a week as promised. They did an outstanding job on cleaning the house and it looks great. Ace provided me with a copy of its insurance certificate as requested. I plan on contacting Ace Maintenance in the future and would highly recommend them to others.
Description of Work: Ace Maintenance performed a complete Pressure Washing of our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Gloria M.
03/2012
5.0
pressure washing
+ -1 more
Rob and his brother were very pleasant, arrived as scheduled, and immediately started work on the house. They performed additional work at a low agreed upon cost or for free. We recommend them highly and will use them in the future for any work of this nature.
Description of Work: Rob was always on time for both the estimate and, subsequently, the work itself. My wife and I were especially and happily surprised by the price considering that this is a colonial, with a breezeway and 2-car garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$478
Ann K.
12/2011
5.0
gutter cleaning, pressure washing
+ 0 more
Initially I contacted this firm to clean the gutters at my house. They were punctual, professional, and priced the job fairly. I inquired about power washing the house when I noticed the sign on their truck stating that the service was offered. Again, the price quoted was fair and the work was scheduled for a later date. When a few marks on the siding were not able to be removed, they reduced the price stating that he should have noticed those marks when he gave me the quote. I feel this is a very responsible individual and have no qualms about using them in the future.
Description of Work: Cleaning the gutters and power washing house.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$400
DENIS C.
11/2011
5.0
gutter cleaning
+ -1 more
Rob (owner of Ace Maintenance) responded immediately to my email inquiry regarding an estimate to clean debris out of my gutters and downspouts for my 3300 square foot Colonial home. Rob came out that same day to access the job and immediately came back with a quote. We came to an agreement on price on a Friday and Rob than scheduled the job that following Monday afternoon. Excellent turn around! The job was completed in about 1 hour. Not only was the job completed to my complete satisfaction but Rob also advised me of some of the gutters not being slopped properly that was causing standing water and leaks. He also caucked a seam within that same gutter at no additional charge. I would recommend Rob in an instant to all of my close friends and relatives, something I would only do when I am 100% comfortable, satisfied & confident myself. Rob certainly passed that test. Thanks again Rob for a job well done!!
Description of Work: Cleaning Gutters & Downspouts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Ace Maintenance LLC
Member, Thank you for your great response. I look forward to being of service in the future. For your information we also power wash and clean windows. Have a nice holliday season. Rob Bagley Ace Maintenance
THOMAS K.
10/2011
5.0
gutter cleaning, pressure washing
+ 0 more
BOB DOES PAY ATTENTION TO DETAIL, WHICH FEW PROVIDERS DO. WORK PERFORMED AS QUOTED, ON TIME. I WOULD CALL BOB BACK WHEN NEEDED IN THE FUTURE.
Description of Work: POWER WASH HOUSE, PORCH, GUTTERS
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
SHARON B.
09/2011
5.0
house painters, gutter cleaning, pressure washing, window cleaning
+ 2 more
Rob is very professional and easy to work with, which is why we've used him several times. He returns our phone calls promptly, provides estimates quickly, and kept his scheduled commitments (barring weather, of course!). If weather interrupts his schedule, or he needs to return for some of the tasks, he's very good at communicating those changes so there are no surprises. With this most recent work, he did the gutters first and provided estimates for the balance of the work. We then asked him back, and he power washed the house and deck, cleaned the windows and the chandelier. He waited to stain the deck until we had a stretch of good weather. He even suffered several bee stings while power washing the house from a nest underneath the shutters, but completed the job without complaint! Rob does high quality work, and takes pride in helping to make your home look its best.
Description of Work: We've used Rob Bagley in the past for gutter cleaning and to power wash and stain our deck. This year, in addition to doing those tasks again, Rob also cleaned all windows (inside and out, plus screens) including a large window in a two-story foyer, power washed the entire house (two-story colonial), cleaned a chandelier in the foyer and replaced all bulbs, and cleaned rust stains on concrete steps caused by an iron railing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Judy P.
08/2011
5.0
roof cleaning
+ -1 more
Rob was on time and did the work exactly what we expected. The quality of work was excellent in fact they have gone beyond our expectations.
Description of Work: Robert Bagley cleaned the gutter, removed moss from roof and vine growing over the roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Lisa G.
08/2011
5.0
window cleaning
+ -1 more
I had used a window cleaner for years on my house but the service had declined steadily each year while the price had increased. I was reluctant to change because I was scared to have someone new going through every room in my house. I finally decided to try Ace Window Cleaning (Rob Bagley). I'm so glad I did! I will use his company every year and have referred him to my father's house. He arrived on time and ready to work. He was professional and very respectful of my house. He had an assistant who worked on the outside and he remained inside. They did an excellent job, my windows are streak-free, my sills are clean, and the screens as well. He did everything promised and I'm so glad I finally switched. I have also hired him to clean out my gutters in the fall.
Description of Work: I needed to have my windows cleaned, along with all of the screens and the sills.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Ace Maintenance LLC
Thank You Member It was a pleasure to meet you and to clean your windows this fall. Window washing is a big job that is hard to get right. We have been cleaning them for 20 plus years and feel that we can get them done, clean and in a reasonable time. I am aware that there is a lot of thought that goes in to hiring someone to come into your home to do a service. Are they professional , do I feel safe, is my house safe, will they break anything, will they do a good job. We at Ace maintenance understand that and take great pride in our work and the fact that you invited us into your home. If we are sucessful in gaining your confidence you will have is back again ,and again. Its a win win for every one, Thank you
AUDREY S.
08/2011
5.0
window cleaning
+ -1 more
His price was very reasonable (and we did get 3+ quotes) and his work was impeccable. Our home was not an easy in-out; we had to move several rooms around to access the windows. Rob and team were helpful and patient while we removed A/Cs - they even removed 2 for us! Rob even humored my 5 yr old daughter, answering her questions. The windows in our home had not been cleaned in over 10 years. Now they sparkle and shine like new!
Description of Work: Rob and his team cleaned 40+ windows in our home. He cleaned the screens and vacuumed the sills. Over half of those 40+ windows are OLD windows - very tough to maneuver and clean. His team were in and out in less than six hours including a lunch break! Fast, efficient, pristine work. We have used Rob before for gutter cleaning, and we will use him again now for both gutters and windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
Response from Ace Maintenance LLC
Thank you member for your report. I like a challenge! Your windows were not easy. As you said they haven't been done in some time. It takes a combination of strength, patience, perserverance, experience, and stamina to do a big dificult job. It is rewarding to read your report, and see that our hard work is appreaciated. It also was fun to answer Mattys questions. Such a bright,insightful girl. Angies list is a great place to bring customer, and contractor together. It has enriched my buisness, and put me intouch with great customers who have become friends
Manon T.
08/2011
5.0
gutter repair
+ -1 more
After speaking to my husband he was convinced he wanted commercial grade gutters. Ace referred us to a commercial grade gutter company. Nothing really stood out. The guy was very professional and they were very responsive.
Description of Work: Ace Maintenance gave me a quote and then referred me to someone else.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elaine B.
07/2011
5.0
window cleaning
+ -1 more
Rob and his helper did an excellent job inside and out, and did not create a mess. The finished quickly. They were very professional.
Description of Work: Rob did a very professional job and went above and beyond my expectations. I will be using his services again in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Patricia G.
07/2011
5.0
gutter cleaning, pressure washing
+ 0 more
Rob and his assistant did an excellent job. They were efficient and moved quickly. He explained everything to me clearly. No last minute surprises. He met my expectations. Reasonably priced. I would use this company again.
Description of Work: Cleaned the gutters out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Ace Maintenance LLC
Member, Thank you for your coments about Ace Maintenance co. It is a two way street as far as meeting quality customers. Angies list seems to be the place for that to happen. I look forward to helping you for your future maintenance needs. Rob Bagley
Deborah W.
06/2011
5.0
gutter cleaning, pressure washing, roof cleaning
+ 1 more
Just great. He is a very nice man and I will use him in the future.
Description of Work: Mr. Bagley and his assistant cleaned off the roof of the house and cleared out the gutters. Then they replaced some missing panels on the garage gutters (separate building) and cleaned that roof and cut down branches of a tree overhanging the garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Ace Maintenance LLC
Thank you for the great grade It was a pleasure meeting you and helping with your house maintenance. I look forward to future service. Have a nice day.
CLARE E M.
05/2011
4.0
pressure washing, window cleaning
+ 0 more
See 'services performed' description. I would call ACE again for future services. The prices are fair and the owner does seem to try to please his customers. Good communication is a must!
Description of Work: Two services were requested; the first was to wash the windows inside and out. The exterior of many windows, as well as the sills, were badly streaked by the extensive dripping from gutters that occurred this winter. The second service was to power wash the exterior of the south-west side of our white painted house. This, too, was badly stained from the gutters. All messages I left were promptly returned; so we were able to work out the details of my expectations quite thoroughly prior to arrival. The windows were truly gleaming after the completion of the washing task and I was very pleased by the finished product and effort. Despite all efforts to power wash the stains off the house (including hand scrubbing), many stains remained. I think this was not a result of lack of effort or products used but rather that real stains were created on a white surface. The recommendation was to paint the surface with KILZ or a similar product.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$400
MURIEL G.
03/2011
5.0
gutter cleaning, pressure washing
+ 0 more
Rob Bagley responded promptly to my request for an estimate. He arrived on time for estimate and explained the process and pointed out potential problem areas. The work was completed on schedule and Rob and crew were very careful with foundation plantings. Because we had waited so/too long to have the siding cleaned, there were areas that needed to be done by hand. Rob had warned us that those stains were very difficult to remove but, by the time he was done, the siding looked new. We had gotten several other estimates from other companies and all of them had said that those stains could not be removed. Rob also cleaned out our gutters and straightened out some downspout issues. I would highly recommend Ace Maintainance for the excellent work and reasonable cost.
Description of Work: Pressure wash vinyl siding on large home and free-standing garage Clean out all gutters and downspouts
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Ace Maintenance LLC
Thank you for the great report. I always do my best, and Angies list, has been the only place that the public or my coustomers have been able to express their expeience with Ace, maintenance and our work. I am greatfull for this venue, and your acknowledgment. Rob Bagley
Suzanne P.
11/2010
5.0
window cleaning
+ -1 more
Punctual and professional. All windows, 9 in total, done in one hour.
Description of Work: Cleaned windows inside and out as well as screens.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$72
Bobi M.
05/2009
5.0
gutter cleaning
+ -1 more
Robert was professional and very pleasant to work with - did a great job - gave us an estimate and was at our home faster than we expected to do the work. Also had suggestions to help us with a problem area and he will be back in the fall to clean them again. Very easy to work with and reliable.
Description of Work: Cleaned gutters of house - hadn't been done in a year.
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Service Categories
Pressure Washing,
Window Cleaning,
Gutter Cleaning,
Roof Cleaning,
Gutters,
Exterior Painting,
Interior Painting,
Holiday Decorating,
Snow Removal,
Roof Ice/Snow Removal,
Deck Maintenance,
Mulch and Topsoil
FAQ
Ace Maintenance LLC is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 9:00 AM - 5:00 PM
Ace Maintenance LLC accepts the following forms of payment: Check