I was very please. He not fancy but he is a good technician. He explain everything. He very good and friendly. He also work on my fridge. He gave us a few tip on repair.
Description of Work: My dishwasher was leaking.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Luke L.
07/2018
5.0
appliance repair
+ -1 more
We needed our washing machine fixed quickly because laundry was piling up… Mike came the next day ...right on time… The problem turned out to be very simple… Mike did not try to sell us unnecessary parts like some repairmen would… Since he was there we told him we would like him to come back to repair an oven that was not working properly… instead of making a new appointment he took a quick look and diagnosed the problem in less than one minute and fixed it in less than a half hour… Mike is very knowledgeable, reliable, and honest....and a nice guy who’s easy to work with....we will be using him for any future appliance services we need....
Description of Work: Washing machine not working...
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Rachel C.
01/2018
5.0
small appliance repair
+ -1 more
We noticed our dryer wasn't producing heat and therefore, nothing was drying properly. Mike took apart the dryer and found that the machine was clogged with lint (extending beyond what we remove from the lint trap after every use). He vacuumed and cleaned the machine thoroughly and advised that this was needed because the previous homeowner (and machine owner) probably never cleaned the lint trap and we shouldn't have any future issues.
Description of Work: Dryer repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159.48
Ronald K.
09/2017
5.0
appliance repair
+ -1 more
Very well. Mike determined that the problem was caused by another appliance that was tripping the GFCI outlet.
Description of Work: Dryer stopped working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Ken E.
05/2017
4.0
appliance repair
+ -1 more
Arrived on time. Took a good look at things. Needed to check on parts. Called as promised and indicated parts were no longer available. Hard to give an A rating when he was not able to repair the washer. Otherwise no issues and I would use him again.
Description of Work: Needed washer repair.
Rating Category
Rating out of 5
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Michelle R.
10/2016
5.0
appliance repair
+ -1 more
Excellent service. Punctual, knowledgeable and fair pricing.
Description of Work: Dryer repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael J.
07/2016
5.0
appliance repair, handyman service
+ 0 more
I live in VA and had ordered a new window AC for my 91 yr old dad in Manchester. I called an AC contractor in CT, and they recommended Mike's, who also had a good rating on Angie's. In talking to Kim in the office, she was very helpful as I tried to coordinate installation with the arrival of the new AC. When the AC arrived early, she moved up the scheduled installation and kept my dad informed on timing of scheduled service. My dad (and I) could not be happier about how smoothly and efficiently the work went.
Description of Work: Installation of new window air conditioner and movement of old unit to new location.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$138
Patricia B.
05/2015
5.0
appliance repair
+ -1 more
Excellent He was very competent and friendly. Job was performed well and he came quickly so we didn't loose all the food in the refrigerator and freezer. We now have him on speed dial for any other appliance repair we may need in the future. I would highly recommend Mike .
Description of Work: Mike repaired our completely non working refrigerator and also since he was in our home fixed a loose part in our dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Edith P.
04/2015
5.0
appliance repair
+ -1 more
I was very happy with Mike. He came out quickly, he's very honest. He was able to tell me what parts were needed and my son was able to purchase the parts and fix the washer himself. Mike also informed me that my washing machine should last another 5-10 years. Overall, I had a great experience with him and wouldn't use anyone else to come out and fix my appliances. I've used him in the past when he was just starting out and he is still in business and always delivers great service.
Description of Work: He came out and diagnosed an issue I had with my Maytag washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Edward M.
12/2014
5.0
appliance repair
+ -1 more
Mike first came out and gave me an estimate which I submitted for warranty approval. He also spoke with the warranty service on my behalf. He then came back a few days later, as he said he would do, to replace the part. He did the work for the price quoted.
Description of Work: Changed out the Drain Pump on my Samsung front loader washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Lawrence S.
11/2014
5.0
appliance repair
+ -1 more
Mike came out on time (Tues 10/28) and quickly diagnosed the problem and promised he would be back with the required part within three days. He told us what to do and that we could load up the the refrigerator freezer after being off for 24 hours because we had a defrost problem that would allow it to be turned on and would not present another problem for about a week. On Friday (10/31), we received a call that the part had been received and Mike wanted to come out ASAP to insure that we got the refrigerator working properly (running defrost cycle). He arrived within 1 hour and installed the new part. I may also add that he searched diligently to make sure that he could get the best price for us on the part. I highly recommend Mike. He will be the first repair service we call should we have problems with any of our other appliances. This was an excellent experience compared to past experiences with another repair service that charged $500 to supply a $127 part which took about 1/2 to diagnose and install; all in one trip.
Description of Work: Our refrigerator was remaining cold in the freezer but could ot maintain an acceptable temperature in the food compartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Eugene A T.
10/2014
1.0
appliance repair
+ -1 more
They called my wife to change her soap and did nothing.
Description of Work: .
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0
$80
Josh M.
09/2014
5.0
appliance repair
+ -1 more
I called Thursday night at 8 oclock with the issue. I arranged a time on Saturday afternoon. Mike was right on-time and did the service quickly. I would call him again if something breaks down.
Description of Work: Had a dryer knob/dial issue. He came and fixed it within 20 minutes. He was on-time and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Sandra S.
07/2014
5.0
appliance repair
+ -1 more
His prices were reasonable, the work was very good, and he was an extremely nice man!
Description of Work: My electronic ignition went out on my stove, he was so polite and kind and very patient. And very thorough, prompt and on time. I highly recommend him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$213
anthony M.
07/2014
5.0
appliance repair
+ -1 more
Mike is a real good honest genuine guy. The price was very reasonable. He came out was prompt, courtesous, he cleaned up. You wouldn't even have know he was here. I felt comfortable with him. He is very personable.
Description of Work: Fix my dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Corri M.
07/2014
5.0
small appliance repair
+ -1 more
One person came out and it took them maybe an hour at the most. They responded very quickly calling back the same day and were out to the house the next day. You should expect courteous and prompt service. They were able to fix the problem for a very reasonable price.
Description of Work: Our microwave needed a new switch in the door, so they came out to fix it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Jeffrey D.
04/2014
1.0
appliance repair
+ -1 more
I have a LG front load washer that is leaking water. I called the provider on 4/22/14 and asked if the provider repaired LG washers. The person that answered the phone said that she thought he did, so I asked to have service the next day at about mid-day. She said that the provider would call before coming to my house. I didn't receive a phone call until 5:00 pm on 4/23/14 and the person left a message indicating that she was trying to get the provider to my house. I tried to call back; the phone rang three times and then I got a busy signal. I had to be at work at 5:30 pm so I gave up trying to contact them. Additionally, I had already called another provider for service since I didn't hear from them within the time frame I requested.
Description of Work: The provider didn't perform any service for me
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
James R.
01/2014
3.0
appliance repair
+ -1 more
Diagnosed and replaced the drum bearing on my frigidaire clothes dryer. And replaced the cold water hose on my washer. | |As far as repairing our dryer problem, he did a good job. As he finished, I then made the mistake of asking him to replace the hot and cold washer hoses, as they are seven years old. As he went to turn off the water, the faucet began to leak. (not his fault) He advised me to go to Home Depot and get new cold water cartridge and he would come back and fix the leak. The problem is that he didn't totally know what he was doing. He replaced the cartridge, but neglected to tighten one of the nuts (there are two). He then turned the water off. As soon as we did laundry a day later, it started to leak. As he was looking at the situation, I didn't get a good feeling that he really knew what he was doing, and I kept asking him if should call a plumber. He assured me that wasn't necessary. As it turned out, I did have to call a plumber to correct his mistake. The plumber knew what the problem was before he even touched the faucet. Another problem I have is that he charged me $65 for the drum bearing kit, and $140 just for showing up. I just went on line and saw the kit for $20.17. |The plumber, fixed this leak and another one, and installed a new kitchen faucet for me and charged me only $115. The moral of the story is to 1. Make sure you know the trip charge before they show up, and don't let an appliance repair guy touch anything but the appliance.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$217
Bob F.
01/2014
5.0
appliance repair
+ -1 more
He goes beyond the basic fix-it to improve the drainage and to insure that the dishwasher is also draining properly.
Description of Work: Repaired disposal and reinstalled it properly. I had been running it for 4 years with improper instillation. This is the third time I've used Mike and each time he has not only repaired the immediate problem , but he has fully inspected the unit and resolved issues that would have cause future problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Pamela G.
07/2013
3.0
appliance repair
+ -1 more
I never used this service so I can't review it. However, you keep asking me for a review so here it is!
Description of Work: Nothing
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Marcia B.
07/2013
5.0
appliance repair
+ -1 more
I called Mike. I was promised service within a couple of hours. His assistant called on schedule to tell me he was on the way. He arrived, checked the appliance thoroughly, told me what the usual problem was with this particular make and model, and said that my symptoms didn't fit the usual problem. He suggested, as diplomatically as possible, that I had failed to close the freezer drawer completely on Saturday night, because now both the freezer and the fridge seemed to be just fine. He said I should wait until the next morning, and if the ice cubes remained frozen I could reintroduce the food. He charged me for the service call and said that if he was wrong, I could call him back within a month's time and he would charge me for parts and labor only (not the service visit fee). He was friendly and professional. On his way out he taught me how to keep my dishwasher in tiptop shape and told me how to ensure that it did the best possible job washing dishes (run the hot water faucet on the sink until the water gets hot before turning on the dishwasher). He stood in such sharp contrast to the uncaring merchant that had sold me the refrigerator! Clearly Mike cares about his customers and takes pride in his work. This is old-fashioned customer service at its very best.
Description of Work: I have a five-year-old Amana refrigerator with a freezer as a bottom drawer. The freezer had stopped working on Saturday night or early Sunday morning: everything in it defrosted. The refrigerator got warm, then again cooled eventually. I thought I might need more coolant or a condenser. The merchant who had sold the refrigerator to me had promised service but when I finally managed to reach him said I'd have to wait a week--and maybe I'd like to buy a new refrigerator instead of waiting so long for service? No one, said the merchant, would come quickly to my rescue, given the recent extreme heat wave. (I was disgusted.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$101.02
Heidi T.
06/2013
5.0
appliance repair
+ -1 more
Mike was on time. He ran the wash cycle to determine the cause of the leak. He found the washer was not leaking. He suggested it may be plumbing, said to try drain opener in drain pipe first, I did that and it fixed the problem.
Description of Work: Checked washing machine for leak.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Wilfred j D.
06/2013
5.0
appliance repair
+ -1 more
we had water dripping into the refrigerator before the fix . there has been no water dripping since the fix.
Description of Work: put "shepherds hook" from refrigerator defroster heater coil down into drain tube to prevent tube from icing up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Alex S.
05/2013
1.0
appliance repair
+ -1 more
Would not even set an appointment. Thought 10 miles to too far.
Description of Work: Would not even set an appointment. Thought 10 miles to too far.
Rating Category
Rating out of 5
professionalism
1.0
punctuality
1.0
LAUREN S.
05/2013
5.0
appliance repair
+ -1 more
Arrived outside of the 2 hr. time frame promised but all in all it was worth the wait. Friendly, extremely knowledgable and fair pricing. This is the 2nd time I've used Mike and I just don't feel ripped off by him!
Description of Work: Checked my leaky refrigerator and politely informed me I had the settings too high; replaced my garbage disposal/
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Service Categories
Appliance Repair,
Appliance Repair - Small,
Handyman Services
FAQ
A Plus Mike's Appliance Service is currently rated 4.9 overall out of 5.
No, A Plus Mike's Appliance Service does not offer free project estimates.
No, A Plus Mike's Appliance Service does not offer eco-friendly accreditations.
No, A Plus Mike's Appliance Service does not offer a senior discount.
No, A Plus Mike's Appliance Service does not offer emergency services.
No, A Plus Mike's Appliance Service does not offer warranties.