About us
Business highlights
14 years of trusted experience
Services we offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
10%
Accepted payment methods
Reviews
5.021 Reviews
Showing 1-21 of 21 reviews
Suzanne G.
10/2017
plumbing
+ -1 moreMark could not have been better to deal with. He came right away to give me an estimate, the estimate was a very fair price, told me he could install the toilet without any issue with how close it was to the wall, and then he scheduled me promptly for the installation. He was upbeat, knowledgeable, practical, came the day he said he would. After the installation, he checked to make sure that everything was fine and discovered a manufacturing defect, a hairline crack with porcelain in it under the toilet valve which was causing the tank to weep/leak. He immediately advised me to call the company (Builder.com) from which I purchased the toilet, the rep promised me a replacement on the spot and added that it was a much faster decision on their part to replace because it happened at the time of installation. Thanks, Mark, for a job well-done, for helping me take care of the replacement on the spot, and for promising to come back to install the replacement toilet, and haul away the defective one, free-of-charge! I am very loyal to good service providers when I find them, and Mark Cibula is a keeper!
Description of Work: I needed installation of a toilet and sink in a laundry room that I had thought had existing plumbing for a half bath, but I had been told by all the plumbers who gave bids that the toilet actually needed more plumbing than just a simple hook-up. Some also told me the toilet was not going to install properly because of proximity to the wall.
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Yes, I recommend this pro
$700
Mark G.
11/2016
plumbing
+ -1 moreHe showed up quickly, and fixed the leak in just a few minutes. Very polite and friendly.
Description of Work: Leak in a septic pump
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Yes, I recommend this pro
Kattie W.
04/2016
plumbing
+ -1 moreMark is great!! He has done several projects/repairs in my home. His rates are reasonable (I don't feel like I'm being ripped off!) and his work is reliable. I feel like he is a honest and trustworthy service provider and I feel comfortable having him in my home.
Description of Work: Pipe replacement, pipe repair, drain repair
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Yes, I recommend this pro
$400
Alfred S.
04/2016
plumbing
+ -1 moreunknown
Description of Work: Replace kitchen faucet assembly, replace dual sink drain assembly.
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Yes, I recommend this pro
$600
John Chris B.
01/2016
plumbing
+ -1 moreunknown
Description of Work: Repaired leaking main waste pipes. Fast and professional service.
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Yes, I recommend this pro
$400
Earl T.
10/2015
plumbing
+ -1 moreMark's work was high quality. The only complaint I had was that we had some mis-steps in terms of returning my phone calls and scheduling. This was resolved and I was very pleased.
Description of Work: Installed two ball values. These were replacements.
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Yes, I recommend this pro
$175
joseph T.
09/2015
plumbing
+ -1 moreI did find them on Angie's List. He didn't have any specials. I called him and he came over in 20 minutes. He helped me out of the bind and did a great job. He has done what I needed him to do.
Description of Work: I had a problem with my house water filter. He was able to get it off and change it for me.
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Yes, I recommend this pro
Carol J.
04/2015
plumbing
+ -1 moreunknown
Description of Work: Installed plug for dishwasher
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Yes, I recommend this pro
$100
Ruth B.
03/2015
plumbing
+ -1 moreMark was a hero - he wouldn't leave us until everything was fixed. Not only did he do great work but he gave us tremendous peace of mind.
Description of Work: During one of the coldest cold snaps of this winter our boiler failed and our heating system froze. Mark came on very short notice and stayed until the job was done and our heat was back on.
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Yes, I recommend this pro
$2,100
Response from Mark Cibula Plumbing & Heating
Jeffrey J.
01/2015
plumbing
+ -1 moreMark turned on the water to the property and within moments we could see water pouring through the walls and ceilings. We quickly turned off the water and began investigating the problem. He looked through a hold in the sheetrock and found a split section of pipe (not a good sign). He quickly repaired that section of pipe and turned on the water again... still water was spilling out of every open piece of sheetrock. We turned the water off momentarily and investigated the radiators, furnace, filters, and water pump. We found significant damage in all of these components and realized this house would have to be gutted and new plumbing, kitchen and bathoom fixtures, sheetrock, floors, and ceilings would be needed. Ultimately, Mark was the first person to be honest with us about the condition of the property. Even after we found this out, the agents tried to convince us to move forward with the deal or risk losing our deposit. Mark even offered to help us fight that battle to make sure we got our deposit back. Ultimately, Mark was a pleasure to work with. We found him to be professional, courteous and ultimately he saved us about $50,000 worth of repairs we never could have afforded to do. Thank You.
Description of Work: We hired Mark to come and de-winterize a short sale home that we were looking to purchase. The home had been vacant for about a year and we were notified that a pipe in the upstairs bathroom had frozen and burst last year. We were told that the pipe was fixed and all the other pipes were in good working condition. We were also told that the house had been winterized to prevent any further damage. Mark turned on the water to the property and within moments we could see water pouring through the walls and ceilings. We quickly turned off the water and began investigating the problem. He looked through a hold in the sheetrock and found a split section of pipe (not a good sign). He quickly repaired that section of pipe and turned on the water again... still water was spilling out of every open piece of sheetrock. We turned the water off momentarily and investigated the radiators, furnace, filters, and water pump. We found significant damage in all of these components and realized this house would have to be gutted and new plumbing, kitchen and bathoom fixtures, sheetrock, floors, and ceilings would be needed. Ultimately, Mark was the first person to be honest with us about the condition of the property. Even after we found this out, the agents tried to convince us to move forward with the deal or risk losing our deposit. Mark even offered to help us fight that battle to make sure we got our deposit back. We hired Mark to come and de-winterize a short sale home that we were looking to purchase. The home had been vacant for about a year and we were notified that a pipe in the upstairs bathroom had frozen and burst last winter. We were told that the pipe was fixed and all the other pipes were in good working condition. We were also told that the house had been winterized to prevent any further damage.
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Yes, I recommend this pro
$300
kevin J.
12/2014
plumbing
+ -1 moreHe was fabulous! He was prompt, stayed late and stayed with us until everything was complete. He also came after hours to help us. We would highly recommend him to others and use him again in the future!
Description of Work: We have been having trouble with the foundation with our garage. Turns out, it was affecting our basement. We called Bauhaus Construction who came out right away and assessed the situation. He called Mark Cibula Plumbing & Heating to have them fix it and he took care of the problem.
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Yes, I recommend this pro
Response from Mark Cibula Plumbing & Heating
Carl C.
12/2014
plumbing
+ -1 moreWe called Mark to take care of several plumbing issues in the home our son just purchased (a short sale). We tried to call other plumbers but the wait was anywhere from 1 to 4 weeks. Mark took the time to discuss the problems and we set up an appointment for the following day. He was on time and arrived with all the parts that were needed. Friendly, honest, and fair. The work was done fast and the work area was left clean and neat. We were very pleased with Mark and will call him again.
Description of Work: Installed new toilet shut-off valve, interior toilet parts, shower diverter parts, and he had to cut off the tub spigot and install new pipe and spigot.
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Yes, I recommend this pro
$200
Chuck A.
11/2014
plumbing
+ -1 moreI had an emergency and reached out to Mike after reading about him on Angie's List. I had never used him before and called him at 7:30 on a Monday morning. He assured me he would look at the problem right away and was out there by Monday late morning/early afternoon and fixed the issue. His prices are reasonable, work was excellent and he was prompt. I would definitely use him again in the future.
Description of Work: Replaced leaking septic pipe in basement of the house.
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Yes, I recommend this pro
Eric L.
10/2014
plumbing
+ -1 moreMark was great. Showed up on time and completed the work, which ended up being more complicated then originally thought, in a timely manner. Very professional. Cleaned up afterwards. I will use him again and will refer him to friends and family.
Description of Work: Fixed leaking shower drain
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Yes, I recommend this pro
$300
Ruth B.
10/2014
plumbing
+ -1 moreAs soon as he got our call, Mark was able to come to our house very quickly, diagnose the problem and get the needed parts for the repair extremely quickly. He made sure we temporarily had hot water that evening, and he even drove all the way to New Haven the next day to pick up the part so we didn’t have to go another day without hot water while the part shipped. Since then the hot water heater has been working perfectly! We will definitely work with Mark again and would recommend them to friends and family.
Description of Work: Inspected and replaced the electrical panel on our hot water heater, which stopped working suddenly one day
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Yes, I recommend this pro
$500
William B.
09/2014
plumbing
+ -1 moreMark responded promptly to my query via Angie's List, showed up when he said he would, assessed the situation quickly, and fixed the problem. He was very courteous, friendly, and professional, and a big plus with my wife, put on booties before walking through the house. I hope I don't need his services in the future, but if I do, he'll be the one I call!
Description of Work: Mark repaired a supply line leak coming out of the wall to a toilet.
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Yes, I recommend this pro
$150
Ruth B.
05/2014
plumbing
+ -1 moreWe noticed that our outdoor hoses were leaking despite the fact that we kept turning it off, and we worried that it could have frozen given the erratic weather, so we called Mark to check on it. He was able to come out right away, and noticed that the valves were not functioning, so he replaced them. He then demonstrated how to use the new valves, and gave us some guidelines for how to manage the hoses during the cold weather. While he was in the basement, he also noticed that the water filter was being held in place by plastic nuts, which were not stable. He suggested that we upgrade to copper in order to avoid any flooding in our finished basement. After answering a few questions, he said he had the parts with him and could do it immediately. He was in and out within about a hour, answered all of the questions we had, and was overall very professional and friendly. We will definitely call him next time we need a plumber, and would recommend him to friends and family.
Description of Work: Changed two stop and waste valves on outside faucet lines with 1/2" pro press ball valves; replaced plastic nuts on main water filter with copper male adapters.
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Yes, I recommend this pro
$270
Kathleen and Paul C.
02/2014
plumbing
+ -1 moreMark was able to quickly troubleshoot and address the problem.
Description of Work: Resolved banging pipes in the basement.
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Yes, I recommend this pro
$108
Scott L.
02/2014
plumbing
+ -1 moreHe was very responsive and resolved the issue quickly and with a price I thought was very fair. I will definitely be calling Mark back for future issues.
Description of Work: My shower head snapped off at the base, however, it left part of the shower head pipe still connected to the copper piping. I was unable to remove it myself and called Mark. He was able to remove the old pipe thread and installed a new one.
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Yes, I recommend this pro
$50
Heidi P.
10/2013
plumbing
+ -1 moreMark was called by our general contractor to do the job and we couldn't be happier. He was very responsive, courteous, friendly and knowledgeable. After hearing about the work that was required he went right and and got the parts that were needed to complete the job. The work involved to move the base heater was more than just transferring it to another wall. He also had to install new piping in our basement and work with our existing heating unit which is zoned. I especially liked that Mark showed me the work he had done and carefully explained to me what everything was. He also recommended we call our heating company, with whom we have a contract, and request to have a couple of parts fixed on our heating unit. to bring it up to code. He made sure his work sites were cleaned up afterwards and I suspect he thinks highly of his customers satisfaction. I would definitely call Mark again for any plumbing or heating needs and would highly recommend him too!
Description of Work: Removed a base heater from one wall of our dining area and replaced it with a new model on an opposite wall in the same dining area because of an addition we are putting onto our home.
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Yes, I recommend this pro
Anthony C.
09/2013
plumbing
+ -1 moreWe couldn't be happier to have him guiding us along as new home owners. All repairs were done to our complete satisfaction. Mark is a great plumber and we've learned a lot about plumbing along the way and we highly recommend him for any job. Go with him, you'll be happy that you did!!
Description of Work: Mark flushed out our Nortiz on demand hot water system and it's working like new again. He also noticed that a lot of sand was present in our water and suggested that a water filter would help. He installed it and I can clearly see how much sand it's already filtered out in just a week later. He also replaced parts in our toilets that were degrading due to the abundance of sand build up in the line. Mark has always been there for us! No job is to big or too small for him and I know we'll have him back for annual maintenance and future projects.
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Yes, I recommend this pro
$400
Contact information
56 Mallard Cove, East Hampton, CT 06424
Service hours
Sunday:
9:00 AM - 3:00 AMMonday:
8:00 AM - 6:00 AMTuesday:
8:00 AM - 6:00 AMWednesday:
8:00 AM - 6:00 AMThursday:
8:00 AM - 6:00 AMFriday:
8:00 AM - 6:00 AMSaturday:
8:00 AM - 4:00 AMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/
Service Categories
Plumbing
FAQ
Mark Cibula Plumbing & Heating is currently rated 5 overall out of 5.
Sunday: 9:00 AM - 3:00 AM
Monday: 8:00 AM - 6:00 AM
Tuesday: 8:00 AM - 6:00 AM
Wednesday: 8:00 AM - 6:00 AM
Thursday: 8:00 AM - 6:00 AM
Friday: 8:00 AM - 6:00 AM
Saturday: 8:00 AM - 4:00 AM
Mark Cibula Plumbing & Heating accepts the following forms of payment: Check,PayPal
Yes, Mark Cibula Plumbing & Heating offers free project estimates.
No, Mark Cibula Plumbing & Heating does not offer eco-friendly accreditations.
No, Mark Cibula Plumbing & Heating does not offer a senior discount.
No, Mark Cibula Plumbing & Heating does not offer emergency services.
Yes, Mark Cibula Plumbing & Heating offers warranties.
Mark Cibula Plumbing & Heating offers the following services: Plumbing - toilet, faucets, garbage disposals, water heater repairs & replacement, well troll tank replacement, leaking drains, leaking water pipes, backflow preventer testing & repairs, & frozen pipes
Contact information
56 Mallard Cove, East Hampton, CT 06424
Service hours
Sunday:
9:00 AM - 3:00 AMMonday:
8:00 AM - 6:00 AMTuesday:
8:00 AM - 6:00 AMWednesday:
8:00 AM - 6:00 AMThursday:
8:00 AM - 6:00 AMFriday:
8:00 AM - 6:00 AMSaturday:
8:00 AM - 4:00 AM