We are your home exterior specialist! We are a company that provides excellent workmanship, quality products and satisfaction is guaranteed. In business for over 30 years, servicing the Middlesex County, and we have a team of skilled, experienced and licensed professionals.
Business highlights
40 years of trusted experience
Emergency Services Offered
Services we offer
Roofing, Siding, Windows, Doors, Decking, skylights and more
contractors, decks, handyman service, replacement windows
+ 2 more
I had heard great things about the company from a neighbor who had work done. Neil Jr came out to my place and took all the info to be able to give me a quote. 2 weeks later hadn't heard anything back so i emailed and he indicated that he hoped to get back to me in a couple days. a week later i contacted again, just asking to know what to expect. crickets. I was so looking forward to getting the projects done and spending money with them. oh well.
Description of Work: deck and stair repair, replace windows, repair garage siding
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
5.0
Response from Neil Jones Home Improvement
Good Morning [Member Name Removed], Very sorry to hear the contract never reached you. I did send it out after we spoke. Perhaps I had the wrong email...With the abnormal conditions in todays covid market quotes from my suppliers are not coming back correctly & material prices are changing each day. Giving free quotes has been a challenge. It's a difficult year all around. Best of luck with your project.
deb D.
04/2018
5.0
remodeling
+ -1 more
They did an excellent job! I will definitely recommend them and absolutely use them, again.
Description of Work: Remodeling Service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen Y.
10/2017
5.0
doors
+ -1 more
Neil was, as always, very responsive to my request. Since the old front door was not operating properly, the tenant was understandably worried and wanted to get the door installed asap. Neil was able to order and install a door within a very short time period. His pricing was less than other quotes I got, and he always does a quality job. I've worked with Neil on a number of projects and have always been very happy with the results. I definitely recommend hiring them for whatever you need.
Description of Work: Needed a new front door for a rental property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from Neil Jones Home Improvement
Thank you so much for your A review! Always a pleasure to work with you! Neil Jr.
Karen Y.
04/2017
5.0
replacement windows, woodworking, doors
+ 1 more
Overall Neil is very responsive to his clients and does a quality job. His prices were comparable with other contractors. The only difficulty we had was in ordering the storm doors, which took forever. I think that maybe they were lost in the cracks the first time and had to be reordered. otherwise, I was very pleased with the work he and his company have done for us.
Description of Work: Neil has done a multitude of jobs for me - installing new windows, fixing exterior stairs, and installing storm doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$7,000
TIMOTHY L.
02/2016
5.0
roofing, siding
+ 0 more
unknown
Description of Work: Replaced ceilings, painted and installed countertop
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Neil Jones Home Improvement
Thanks for the review. It was a pleasure working for you and hope to fulfil any future home improvement endeavors!
Karen Y.
01/2016
5.0
roofing, siding, replacement windows
+ 1 more
Job went great. Neil and his father are great to work with. They were quick to return my calls and emails and kept the cost to what was originally quoted. I would definitely use them again. In fact, Neil commented that they also do siding and would be happy to give me a quote if I ever wanted to address that and I will definitely give them a call when we are ready to tackle that project.
Description of Work: Replaced all (16) windows in my home with Anderson double hung windows. Removed and disposed of old/existing windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,100
Roberta T.
12/2015
5.0
interior painters, roofing
+ 0 more
unknown
Description of Work: They painted 2 hallways, living room, all ceilings. It went smoothly. They handled any repair work needed very professionally.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Josie G.
12/2015
5.0
decks, drywall, electrician, garage doors, heating & air conditioning/hvac, home remodeling, plumbing, roofing
+ 6 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lawrence G.
02/2015
5.0
remodeling
+ -1 more
They did a good job, they cleaned up after themselves. They taped and tacked plastic around where they were ceiling preventing getting dust and dirt all over the house. I would recommend them to anybody.
Description of Work: Ceiling repair and painting. repaired ceilings and painted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Kim C.
01/2015
5.0
handyman service, roofing
+ 0 more
Job was done well. Linda has the patience of a saint. In spite of old hinges and hard to reach hinges in corner cabinets, Linda patiently balanced, tightened and in some cases rehung cabinet doors. I appreciate her good sense of humor and patience for what I am sure was a minor pain in the ?butt? job - thank you Linda!!
Description of Work: Small job - rehanging kitchen cabinets that had come loose.
Neil and Linda were (are) phenomenal. They were great with communication and scheduling, and all of the work was done expertly, professionally, and on-time. They worked with us on our desires for the renovations, provided suggestions, and made sure all of the work was done to our satisfaction, even patching up and fixing some home improvements we had done ourselves to match their work. I can't say enough about how pleasant they are to work with and how good they were about responding to communication, via phone, email, and even text. We will definitely use them for future projects we have at the house.
Description of Work: Replaced all windows (20+), installed new drywall ceiling + paint, removed living room carpet and replaced with laminate, removed 12 ft. slider doors, reframed opening and installed french doors and windows, finished carpentry on interior and exterior of new framing, installation and wiring of new bathroom fan, miscellaneous small projects.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
ted D.
09/2014
5.0
roofing
+ -1 more
Neils group was professional from the introduction / initial visit to my house to the clean up and invoicing. as we found things that were wrong with the roof he adjusted quickly and did a great job keeping on budget for the project
Description of Work: TOok off old roof and put a new roof on
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,500
Jo-Anne H.
05/2014
5.0
roofing, replacement windows, doors
+ 1 more
When Neil first came to measure for the new doors and windows, he tried to convince me that my front and back doors didn't need to be replaced (they were not that old, but I felt they were not energy efficient). They thought they could adjust them and weather strip to save me the cost. However, I still opted for new doors and I am very happy that I did. They replaced my windows with Harvey Windows and the doors were Andersen. I am very happy with the look and quality of both. The crew was well organized and kept a clean job site. The workers were friendly arrived on they job when they said they would. They listened to my concerns. They also replaced trim on the windows and doors when necessary. It took a total of three days to get all the work done. After the work was done we had a cold snap and I was able to see what a difference the windows and doors made. There were no more drafts and the furnace seemed to go on less often. I would not hesitate to recommend Neil. He does excellent work.
Description of Work: We had new windows, entry doors and screen doors installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Nancy R.
03/2014
5.0
roofing
+ -1 more
Excellent - Neil made sure to get the job done just prior to rainstorm!
Description of Work: Fixed leak at top of boxed-in type chimney, reset and painted outdoor audio speakers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Suzanne U.
11/2013
5.0
gutter repair, roofing
+ 0 more
Neil came to the house, looked at the work to be done, and provided us with a detailed estimate (with work and pricing options) the very next day. All our communications were friendly, and the roof was done in less than a week. The metal (not cheap plastic, thank you!) gutters were also installed very quickly. The roof and gutters look wonderful, we couldn't be more pleased with the work!
Description of Work: Removed old roof and gutters, installed new on house and garage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Rod C.
11/2013
5.0
handyman service, roofing
+ 0 more
We had initially called Neil Jones in order to get a quote on installing a closet in a play room but realized from the previous reviews that they do roofing repair as well. We had been experiencing a water leak twice or so a year during driving rains and had suspected that our roof was in need of repair. After calling several roofing companies, we quickly realized that roof repair is not something anyone wants to do. We were told repeatedly that and quot;we will only replace the roofand quot; or the contractor just never showed up.As the house is less that 15 years old we thought the replacement option was unlikely. Soon after the initial call Linda came out to discuss our closet options and someone was sent out to inspect the roof. We were told that the roof was in excellent condition and that the source of the water was likely due to a cracked vent, which the subsequently caulked. As for the closet, we could not be happier with the work. They provided a low cost option that looks as though it was part of the original house. Much thanks and praise to Neil Jones Home Improvement. Their work is great and every member of the staff is great to work with. Highly Recommend!
Description of Work: Installed sliding door closet in extra room. Addressed leak issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$500
deb D.
05/2013
5.0
gutter repair
+ -1 more
It went very well. I had a good experience and I definitely will use them again. They did my roof and I was very pleased with my roof. They were good workers and they didn't make a mess. They back up their work. If I ever have an issue they come out to the house. They were just thorough and they have a good work ethic. They are local in town and I know them. I thought their price was very fair. I went with them.
Description of Work: I used Neil Jones Home Improvement to have some of my gutters redone. I have also used them to do my roof and I have used them for many other things. They have done a lot of stuff for me over the years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Marilyn A P.
04/2013
5.0
decks, replacement windows, chimney caps
+ 1 more
Every time I called Linda, Neil came out promptly for an estimate. Price was good and a contract was entered into. They started work on time and in one instance finished before schedule. They were very clean and after they were finished you would never know work had been done. No nails or debris anywhere. I wouldn't call anyone else for work I needed done. Linda was always very pleasant to speak to on the phone. You were treated like a friend not just a customer.
Description of Work: New roof on my residence, including a flat roof New roof on my 4 family rental, also some porch work New roof on my 3 family rental, chimney work, window and siding repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
Lisa G.
02/2013
5.0
remodeling, woodworking
+ 0 more
They were excellent. I have used them before. They do a good job. They come when they say they are going to come. They finished the job and their prices are reasonable. His wife is the secretary and she is awesome.
Description of Work: I used Neil Jones Home Improvement for a job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$895
jerry G.
01/2013
5.0
roofing, siding, woodworking
+ 1 more
very well. I called, they came, we were happy
Description of Work: ice dam removal. quick service , great people
Rating Category
Rating out of 5
Yes, I recommend this pro
$95
SUSAN N.
12/2012
5.0
siding, replacement windows
+ 0 more
The work itself is described above. Neil will also install siding on this house once the weather clears up and I anticipate a good experience with that as well. Neil also made some very good suggestions about changes in the basement windows and promised to help with a couple of structural problems there. He's willing to throw in some general handyman advice and help when needed - not just and quot;I only do the windowsand quot; or whatever. Some plusses - Linda, Neil's wife, takes care of all the office work and is very prompt on the phone and on email. It's easy to get a response, an update, whatever you need. And if something is going to take time or be delayed, she'll just tell you straight up. Another plus is that both are cheerful pleasant people and Neil and his crew have a good sense of humor and an upbeat attitude. It's a pleasure to work with all of them. This in addition to the good work, the good price, and for me the handy location, make a great combination.
Description of Work: Linda helped select replacement windows for the entire house - 32 altogether. She and Neil came together and measured very carefully and Linda came once more to double-check the accuracy. Neil and his crew installed the windows in about 3 days and Neil also moved a very large piece of furniture from a room - through the old window opening - before installing the new bay window. This was a hassle and an extra but he assembled a crew of guys and they made short work of it. The windows went in pretty easily and immediately made quite a difference in heat retention. They cleaned up after themselves and worked around obstacles and furniture to get where they needed to go. I had used these folks before to side my garage and there was the same good service - prompt, helpful, work done correctly, clean-up afterwards, good price. There was one very minor problem a couple of months after the siding job and Neil showed up within 24 hours to correct it and it's stayed corrected. He takes pride in doing a good job.
I cannot say enough great things about Neil Jones Home Improvement. These folds were on the ball and extremely responsive to our needs. They came and gave an estimate that was more than fair.. I did get 4 estimates and theirs was the lowest and included the most for the money. They came when they said they would. They cleaned up after themselves daily. They were extremely professional and knowledgable. Made great recommendations and arranged for all the materials and inspections. They only required a thousand dollars as a down payment with the contract and did not ask for another cent until the job was 90% done. In fact the job is now done and they have not even yet asked for their final payment. They are trustworthy, use only the best materials and treated me like family. I have worked with many contractors over the years and never had one as good as these folds, They also have great follow-up. Had a couple of questions t, they came to my house to show me the answers. Linda is awesome to deal with and coordinates the work, Steve is a master carpenter as is Neil. the crew are professional and experienced. They worked from dawn to dusk and even on some weekends. This was an extensive job which required demolition and construction, electricity, plumbing, heat, siding, framing, sheetrock, molding, windows, doors, roofing, fixtures and shutters. They do it all. Don't waste your time with anyone else. They are awesome.
Description of Work: My from of my house and my front porch caught on fire. They removed the front porch, the siding of the house and constructed a room where the porch had been with heat, plumbing, carpentry. The obtained all permits and arranged all inspections. Worked with me on the design, materials, new windows and doors. I was so happy with their work that while they were there I had them install new garage doors, and rebuild doors on my barn . They also constructed new handicapped accessible stairs for my disabled wife which are awesome.They then sided my new room to match the existing siding on the house. From ground to ceiling they arranged every aspect of the project which was an extensive one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Sharon G.
05/2011
5.0
roofing
+ -1 more
They did a pretty good job. They were very professional and did exactly what they said they would do. They removed the roofing and did a complete job. They were very neat and they did a fabulous job. Their roof got us through this horrific winter with all the snow and we didn't have any leaks or water coming through. We were very happy with them. I thought they were very reasonable and used a quality project. I have referred other people to them.
Description of Work: Neil Jones Home Improvements replaced our roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Steve B.
02/2010
5.0
roofing
+ -1 more
Showed up on time, kept jobsite very clean, did very professional installation, and price was very competetive. Would definately recommend this company for roofing or any exterior remodeling.
Description of Work: Removed old shingles and installed new architectural shingles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
07/2006
5.0
replacement windows
+ -1 more
THEY HAVE VERY PROMPT SERVICE, AND THEY WERE VERY HELPFUL WITH ALL THE WORK THEY DID. THEY ALSO WERE VERY KIND WHEN THEY CAME TO DO THE WORK AND DID IT WITHOUT VERY MUCH MESS.
Description of Work: I HAD THEM COME IN AND REMOVE AND REPLACE 13 REPLACEMENT WINDOWS.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/
Service Categories
Roofing,
Windows,
Doors,
Finished Carpentry and Woodworking,
Siding,
General Remodeling,
Handyman Services,
Decks and Porches,
Plumbing,
Heating and Air Conditioning,
Garage Doors,
Electrical
FAQ
Neil Jones Home Improvement is currently rated 5 overall out of 5.
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
Neil Jones Home Improvement accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Neil Jones Home Improvement offers free project estimates.
No, Neil Jones Home Improvement does not offer eco-friendly accreditations.
No, Neil Jones Home Improvement does not offer a senior discount.
Yes, Neil Jones Home Improvement offers emergency services.
Yes, Neil Jones Home Improvement offers warranties.
Neil Jones Home Improvement offers the following services: Roofing, Siding, Windows, Doors, Decking, skylights and more