Luis's Pump & Drain Services, LLC

septic tank company

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Luis's Pump & Drain Services LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

Business highlights

30 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Warranties
Yes
Emergency Services
Yes

Reviews

4.937 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
responsiveness
4.9
Showing 1-25 of 37 reviews

Paul L.
12/2024
5.0
Luis handled an emergency small sewer clean out job the next day. Arrived on time, got the job done, and changed what he quoted. Id definitely use him again. I prefer using smaller local contractors when I can.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Eugene A.
12/2024
5.0
Prompt service and on time

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Hiram R.
10/2024
5.0
I got an immediate price quote, a prompt appointment, and a job done on time, at price, and to my complete satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Avi K.
10/2024
5.0
Fair pricing and timely service. Will hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andrzej K.
10/2024
5.0
Provided a good and professional service.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Dawn C.
09/2024
5.0
Luis was professional, on time and it was a pleasure doing business with him

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sara C.
09/2024
5.0
Luis was a total professional.I was very impressed with his work and friendly manner.He showed up on time.He gave me a great price and provided excellent service. I highly recommend him. Thank you again Luis!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peter G.
07/2024
5.0
Punctual, fast service, competitive price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Oscar A.
07/2024
5.0
Excellent service prompt and fair prices

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jiwon R.
07/2024
5.0
We had an urgent septic pump issue over the weekend and reach out to multiple companies. We had no luck but are fortunate enough to meet Luis. He is very professional, experienced, available 24/7 without upcharge, family owned. And reasonably priced. Very few companies available during the weekend but Luis is.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carolyn S.
06/2024
5.0
Work was done on time and well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

TAFAZUL A.
05/2024
5.0
Luis is a very nice and polite. He visually inspected the septic and ensured everything is good. I would highly recommend his service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eric O.
04/2024
5.0
I hired them to empty my septic tank and they arrived next day! They were quick and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John Mark P.
04/2024
5.0
Luis was knowledgeable, quick and affordable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John M.
02/2024
5.0
Luis was great! He came quickly and stayed until the job was done (after dark). We ran into lots of complications but he never complained and he didnâ t charge extra. It was a pleasure to meet him and have him work at my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$600

Kurt H.
02/2024
5.0
Showed up on time, did a thorough job and made sure everything was working. Great job and friendly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roberto L.
02/2024
5.0
Luis provided prompt service, and was easy to work with. He provided straightforward billing, and was able to explain the pumping process, and answer all my questions about the septic system. I would hire Luis Pump & Drain Services again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jay H.
02/2024
5.0
He was prompt, professional and corrected our initial problem in a timely manner. I would highly recommend him for septic problems and/or tank cleanings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Hardy S.
01/2024
4.5
Very knowledgeable and hard working

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Dan D.
01/2024
5.0
Luis was on time and the price quoted was the price I paid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John C.
10/2023
5.0
Terrific services and really knows his business. I wouldnâ t hesitate to hire him again. Arrived exactly at the time he said he would and was able to clear up not only the septic problem but explained the trouble I have been having with my sink drain . Cannot say enough about this guy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,501

Phil S.
10/2023
5.0
Knowledgeable professional with excellent support staff

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marcus P.
10/2023
5.0
Luis was extremely knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Michael N.
10/2023
5.0
Very pleased with the companies work performance and pricing! Listened well and did everything I asked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

JEFF P.
10/2023
5.0
I had a storm drain that was infiltrated by roots. Luis ran a camera down the line to determine treatment, then cleared out the roots. He knew exactly what to do and had the equipment to do it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$320
    • 1(current)
    • 2

Contact information

26 Chestnut Dr, Derby, CT 06418


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

septic tank company

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

No, Luis's Pump & Drain Services, LLC does not offer free project estimates.
No, Luis's Pump & Drain Services, LLC does not offer eco-friendly accreditations.
No, Luis's Pump & Drain Services, LLC does not offer a senior discount.
Yes, Luis's Pump & Drain Services, LLC offers emergency services.
Yes, Luis's Pump & Drain Services, LLC offers warranties.

Contact information

26 Chestnut Dr, Derby, CT 06418


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day