Night Owl Plumbing

My husband and I gave Steve about $6000 of plumbing business. He is an unfriendly, lazy, and careless plumber. He created three leaks in my bathroom with the toilet, and two sinks simply because he neglected to tighten down my toilet tank bolt and other bolts properly. Steve came back multiple times to fix issues he created, but does not take responsibility by saying sorry for the mess the water all over my vanity and floor created. He likes to blame anything but himself. He also adds 20% fee on top of materials he orders from supply house, so beware, do not order through him. Lastly, have a written contract with him if you choose to go down a rocky road with this man. He tries to overcharge for services that we had a verbal agreement on. Very dishonest and completely unfriendly. I would stay far away.

Steve was amazing! He arrived early, very professional and friendly, explained everything I needed to know and did the jobs very quickly. He had to get a new part from the store and was back in a flash! The price was very reasonable and I'm very happy with the services he performed. I would definitely use him again! Keep up the good work!

The plumber replaced cracked pipes and tested nearby joints and pipes shorter than promised time. He cut the price down as less time spent on the job.

Steve installed a new tub/shower unit, which required him to rebuild a small wall too. He came when he said he would and left the work area clean each day he was here. I would highly recommend Night Owl Plumbing. Steve did an amazing job.

Everything went great he was nice and reliable.

He was excellent. The charge was very reasonable. He explained to me how it worked. The tub works beautifully. I will use him from now on.

Steve was on time and completed the job in about two hours. One of the best experiences I have had with a contractor lately. It was a pleasure dealing with him and will use him in the future.

Great. Would use him again and give his name out.

Did a great job with very reasonable price, took away the old tank, cleaned and tested the system which works great! Also he is a local volunteer firefighter -makes it even better!

everything went well, Steve called to schedule appt, called again on the way to verify the address. I was not at home when he came to the house but my husband was very pleased.

He did all work as promised. He needed to order a new control valve and return to install it but did not charge for two visits. He obtained the part and returned the same day. His work is done right and he is very neat. We will use him again when we need a plumber.

Steve was very timely, for the emergency response on a Sunday he returned our call within 15 minutes and was at our house within 20 minutes after that. He had to open our ceiling and see where water was coming from and gave good advice for how to proceed. The second call (non-emergency) he came when he said he would and called ahead of time. He went through the house to determine where a crack in the pipe was. He was very knowledgeable and informative.

Excellent service; have used him for 5+ years. Very reasonably priced!!!

Steve arrived a few minutes before the promised time took care of the job quickly. He is professional, friendly, and very knowledgeable. The price was reasonable. I will hire him for several other jobs and would recommend him to anyone looking for an outstanding plumber.

Could not ask for any better! I would absolutely refer Steve to anyone looking for a plumber. Steve was so kind and passionate about his work. He took the time to explain things to me and answered all my questions. Excellent customer service. Thank you!

And I liked everything about it. His quote was very reasonable and he was very punctual.

It was painless, professionally accomplished and they were very neat and clean. I emailed all my local friends and passed on his name. This guy is a gem! Nice,shy and quiet . I tried to bribe him with cookies and muffins, nope.....he was gonna solve my problem before anything else. He charges the same rates for calls no matter what time he has to come out. No double time after 8:00pm like some others do. Write his number on your fridge with a big marker, you will need him at some point and you will thank me that you took his name and number.?

He arrived within 10 minutes of my call. (7PM). Fixed my leak within minutes. Professional. Thank you for your quick response

We were very satisfied with everything about our experience with Night Owl. Despite the deep freeze, and likely many emergencies keeping him busy, Steve installed our new heater soon after our initial call. The install went very smoothly. He arrived when he said he would; completed the job quickly; explained to us what we needed to know about the new unit, left the work area as clean as he found it; and called us the day after to see how things were. The price was very reasonable and the customer service was excellent. We would highly recommend Night Owl.

Arrived on time and was very knowledgeable and professional. Cleaned up very well.

Great plumber! Comes within 24-48 hours, on time. Also helped me with a referral for a septic problem.

Excellent, quick and clean. Professional, friendly service. Another plumber wanted $450 for the same job.

He's amazing. He was the least expensive and the most qualified plumber. I think the average plumber is 105 and hour and he charged me 80. For someone who is on a tight budget, he's incredible. He's 24 hours a day and his prices don't go up even if it's 3:00 in the morning or 11:00. He's just unbelievable. I think if you get him as your plumber, you're lucky 'cause he is incredible at what he does and his pricing is better than anyone's I've ever seen. I actually think he's under-priced. He is meticulous and thorough and I like the fact that he's also very honest and genuine. He doesn't oversell you and he's just a really good guy. He got that old business model of customer service first. He is really going above and beyond what a plumber does just to please a customer and to keep them for life.

Excellent, prompt service. Would absolutely hire again.

Steve is extremely professional in all aspects of the job. He explains in detail exactly what needs to be done and quotes a price up front. He is punctual and reliable. He does not hesitate to check out a problem quickly, including weekends. His workmanship is high quality and his prices are very fair. He cleans up everything when his is finished--unlike many other contractors I have used. This is the second time he has done work for me, and I am extremely satisfied.