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Reed Plumbing & Heating Services LLC

Plumbing, Kitchen and Bath Remodeling, Heating and Air Conditioning,

About us

Over thirty years of plumbing and hydronic heating experience. Serving the lower Fairfield County area with all phases of plumbing repairs and installation of faucets, toilets, hot water heaters, sump pumps, aqua banks, gas lines and much more. Specialize in Navien tankless heaters. CT Lic# P1 0278031 CT Lic# F2-0021041 CT Lic# SM2-0004446 CT Lic# S4-0390593

Business highlights

10 years of trusted experience

Services we offer

Plumbing - Garbage Disposals, Gas Lines, Faucets, Hot Water Heaters, Boiler Systems, Repairs, New Baths, Shower Pans, Shower Valves, Sump Pumps, Toilets, & Whirlpools. Heating-Hydronic.

Services we don't offer

Furnaces. Air Conditioners.

Amenities

Free Estimates
Yes
Senior Discount

10% off a service call



Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

5.024 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
0%
2
4%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-24 of 24 reviews

Jim A.
07/2021
5.0
plumbing
  + -1 more
This was the second time I had Jim Reed take on a project at my home. Jim removed a 30+ year old sink, faucet, plumbing etc. and installed a new sink and faucet, and all new plumbing underneath. He tested everything before he left to make sure there were no leaks and so far so good. He made it clear he would return if there were any issues with his work. Jim was up front about his pricing the first time he did a job here so I was expecting the price he ended up charging me. Very professional friendly and gets the job done.
Description of Work: Replace kitchen sink and faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reed Plumbing & Heating Services LLC
Thank you for taking the time to post such a nice review. I truly appreciate it. Thanks, [Member Name Removed]

Ralph P.
04/2020
5.0
plumbing
  + -1 more
Went well. Avoided long term Crisis. I thought labor was a bit expensive but arrived ahead Nog schedule, great attention to detail, professional, obtained necessary supplies and completed task with 3.5 hours.
Description of Work: Faucet replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Reed Plumbing & Heating Services LLC
Thank you for your review. I really appreciate your time.

Jim A.
04/2020
5.0
plumbing
  + -1 more
Jim Reed is a pro. Gave me an estimate over the phone (small job) and showed up on time a week later as scheduled. Fixed the issue in half an hour and was on his way. Will be calling Jim in the future!!
Description of Work: Fix broken toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reed Plumbing & Heating Services LLC
Thank you for taking the time to write a positive review!

Petar V.
06/2019
5.0
plumbing
  + -1 more
This is the 2nd time I've had Jim over the house. He's a great guy, Quality guy and quality work. He's our plumber, end of story. If you want someone that will be respectful, knowledgeable and fair then call Jim. Highest of recomendations.
Description of Work: Leaking pipe in basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Reed Plumbing & Heating Services LLC
Thank you for your nice review I really appreciate it.

Tasneem K.
05/2019
5.0
plumbing
  + -1 more
Well, professional and timely. He knew what to do and did it quickly
Description of Work: Faucet repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Janna L.
02/2019
5.0
plumbing
  + -1 more
He was able to repair it for me and came out on a Saturday before Christmas to do it!
Description of Work: My kitchen sink was leaking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reed Plumbing & Heating Services LLC
Thank you for your kind review!

Wilma P.
10/2018
5.0
plumbing
  + -1 more
The job was completed and done very well.
Description of Work: Toilet repair and kitchen faucet installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Reed Plumbing & Heating Services LLC
Thank you for the review! I really appreciate your feedback.

Cynthia B.
08/2018
2.0
plumbing
  + -1 more
It must be nice to have so much work you can't return a call to someone who repeatedly tried to reach you. You lost a future customer ... or maybe more, since you don't answer your phone or return calls.
Description of Work: Replace a bathroom pipe

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Reed Plumbing & Heating Services LLC
I’m very surprised to see your extremely negative review. I pride myself in returning all voice mails and attending to my customers needs. Unfortunately I did not receive any voicemails from you. You could have reached me directly through this app or via my website. Thankfully I do have wonderful customers and am very busy but never too busy to return a voice mail. I’m happy to see your review reached me.

Janina B.
01/2018
5.0
plumbing
  + -1 more
Excellent, It was a quick reply to major repair with effective results
Description of Work: I had a major water leak from frozen pipes in my multi family house. He evaluated the situation, fixed the leaks and was prompt, knowledgeable, professional and efficient.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Reed Plumbing & Heating Services LLC
Thank you for your review!

matt G.
08/2017
5.0
plumbing
  + -1 more
Jim, who was off that day, answered my call, and was able to be at my home in 20 minutes. He installed the faucet, and then turned to the clog. Jim tried mightily to clear the drain through simple means, but it needed to have some pipes disconnected and snaked. It turned out to be a much bigger job than anticipated, but Jim persevered and solved the problem. We both agreed that the faucet didn't look right, and after Jim left, my wife and i explored the pictures and decided it was installed a bit crooked. I called Jim and left a message, expecting to hear from him the following day, but imagine my surprise when he returned my call at 7:30 PM. We arranged for him to return this morning at 7:30 to fix the faucet. Jim showed up bright and early this morning to fix the faucet which is now correct!
Description of Work: I needed to have a slow drain cleared, and a faucet installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Response from Reed Plumbing & Heating Services LLC
Thank you for the wonderful review. I really strive to keep my customers pleased with my service.

Robert S.
04/2017
5.0
plumbing
  + -1 more
Very well. Jim Reed is a competent and very pleasant professional person.
Description of Work: Finding and repairing a tricky, "hidden" leak in hot water pipe feeding the kitchen. Plus installing various piping, valves and faucets.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Reed Plumbing & Heating Services LLC
Thank you for your review.

Petar V.
04/2017
5.0
plumbing
  + -1 more
Fast, reliable, professional and super nice. A+
Description of Work: Jim installed a new kitchen faucet that was sort of a pain. Such a nice, nice man. Fairly priced and absurdly responsive. Minor adjustment needed to be made and he came by the next day. He's my guy from now on.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Reed Plumbing & Heating Services LLC
Thank you for taking the time to post such a nice review. I really appreciate it!

Susan J.
02/2017
5.0
plumbing
  + -1 more
It went well. Professional, polite telephone service and on time service repair. I calculated that the annualized salary of the work performed x $ amount charged = $1.4 million annual salary, but hey, when you have a toilet full of *Ugh* you will pay whatever it takes. They were good and responsive and I would highly recommend
Description of Work: Resolved an unglued toilet blockage situation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Reed Plumbing & Heating Services LLC
Thank you for your review.

Kenneth L.
11/2016
5.0
plumbing
  + -1 more
Emailed Reed P&H late Tuesday night. He responded right away, and plan was made for me to pick up a faucet and for him to come at 10:00 a.m. the Weds before Thanksgiving. All went like clockwork. We had a new faucet and the holiday was saved. While he was here, he also replaced a broken cartridge in our master bath sink - had the part on his truck.
Description of Work: Kitchen faucet failed two days before Thanksgiving. Needed it replaced so we could get on with holiday cooking!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Reed Plumbing & Heating Services LLC
Thank you for the nice review. I really appreciate your feedback.

Liza F.
10/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
We would recommend Reed Plumbing & Heating Services - Jim is reliable and does great work!
Description of Work: We called Jim for a slew of issues in our house and we are very happy with the results! Jim was prompt and kind and very much a people person. He fixed several radiators within minutes of arriving at our house and continued to check through our list quickly. In addition to the radiators, he fixed our kitchen sink which needed a garbage disposal removed and pipes replaced, he tackled our bath tub which would only let water run through the shower head - now I can run a bath through the faucet - I'm very excited! Additionally, he helped us find our water main to be able to turn on our outside faucet and he replaced the actual faucet as it was in poor condition. We are extremely satisfied with Jim's work and are so happy to have found a great plumber who understands old homes!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Reed Plumbing & Heating Services LLC
[Member Name Removed] thank you for the wonderful review. I really appreciate it!

Gregory W.
10/2016
5.0
plumbing
  + -1 more
It went great. The guy came out to the house quickly, did good work and charged a reasonable fee. Nothing more you could ask!
Description of Work: Toilet got off-center and a valve was leaking onto the floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Wanda F.
09/2016
5.0
plumbing
  + -1 more
Our plumber, Jim Reed, was always here when we needed him. He would even stop by when he was waiting on another tradesman to finish to check for any questions or potential issues. Jim was always pleasant and stayed calm and positive, which was very much appreciated since we'd demolished half of our home and were occasionally feeling overwhelmed. Jim was always friendly and respectful of the other contractors, setting the tone for everyone working on the project. Jim returned calls promptly and kept us well-informed as he efficiently worked his way through the addition. Jim was practically the first contractor here (setting us up with a temporary kitchen) and the last contractor here (installing our new kitchen sinks on Christmas Eve morning (since the granite countertops had just been installed the day before and we were instructed to wait 24 hours to install the sinks), allowing us to cook Christmas Eve dinner for our extended family of 25. Here we are more than 8 months later and we have not had a single issue with any of our new plumbing or heating! I highly recommend our plumber, Jim Reed, to anyone in need of a plumbing installation or repair.
Description of Work: Roughed in new addition. Ran pipes for 4 new bathrooms, new kitchen, Navien hot water system (installed system also); new gas lines to generator, heating units in basement and attic; hooked up sewer and installed connection to entire house. Installed all fixtures in bathrooms and kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40,000

Response from Reed Plumbing & Heating Services LLC
Thank you so much for the wonderful review! I truly appreciate your kind words and satisfaction with my work.

Susan M.
09/2016
5.0
plumbing
  + -1 more
Great, under an hour.
Description of Work: Leaking toilet tank. Fixed in no time at a very reasonable rate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Julie L.
06/2016
5.0
plumbing
  + -1 more
Jim was prompt to respond, available on short notice, arrived when promised, pleasant, friendly, courteous and fixed our issues perfectly. The work was done in an hour for a reasonable price, I was thrilled.
Description of Work: Fixed a broken pipe under kitchen sink and a malfunctioning toilet handle

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$182

Gary Z.
04/2016
5.0
plumbing
  + -1 more
Jim is a gentleman and a skilled professional. He fixed our garbage disposal so that it functions like new. He also examined our broken steam shower and did all of the research needed to identify the appropriate replacement unit. He's also been easy to reach by phone, which is rare these days.
Description of Work: Repaired garbage disposal, assessed broken steam shower unit, tightened loose fittings in bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

George E.
03/2016
5.0
plumbing
  + -1 more
He kept exploring possible causes of the leak until he found the problem. He was able to fix because he had a particular and unusual part with him. He was very friendly and we'd use him again.
Description of Work: Fixed kitchen faucet leak .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Natalya G.
02/2016
5.0
plumbing
  + -1 more
Great! See other answers.
Description of Work: I just moved into a 80-year old house, and am so glad that I got connect ed with Jim. Jim has done three projects for me -- two small projects and one large -- all excellently. First, on short notice, he cleared a plug from our bath line. Because of the old pipes, he was concerned that using a motorized snake could potentially break the pipes, and did it by hand. The tub drains great now. Second, I tried to install a new toilet to replace an aging one and once I realized that the flange was broken, I was out of my depth. I called Jim and he came the next day -- on a weekend and fixed the flange and installed the toilet for me. Finally, he redid most of the almost 80-year old piping in my basement -- for a very reasonable price and in one day! The water works great, I'm no longer worried about burst pipes, and he freed up a lot of space by making the pipes higher. Jim is everything you'd want in a tradesperson: knowledgeable, friendly, efficient, with provides good value.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Wanda F.
11/2015
5.0
plumbing, home remodeling
  + 0 more
unknown
Description of Work: They put in new water and gas lines, and are installing four bathrooms for our home renovation. They've also done repairs in our rentals and diagnosed a sewer issue in a rental as well. He's our first call.
Rating CategoryRating out of 5
Yes, I recommend this pro

Willow B.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They replaced 2 showerheads. They also replaced the toilet seat and fixed some leaks.
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:00 PM
    Tuesday:
    7:00 AM - 4:00 PM
    Wednesday:
    7:00 AM - 4:00 PM
    Thursday:
    7:00 AM - 4:00 PM
    Friday:
    7:00 AM - 4:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    Licensed*

    Trade License Number
    CT P1 0278031
    Trade License Locale
    Connecticut
    Trade License Authority
    Consumer Protection
    Trade License Expiration
    10/30/2021
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Plumbing,
    Kitchen and Bath Remodeling,
    Heating and Air Conditioning,
    Natural Gas Lines,
    Water Heaters

    FAQ

    Reed Plumbing & Heating Services LLC is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 4:00 PM

    Tuesday: 7:00 AM - 4:00 PM

    Wednesday: 7:00 AM - 4:00 PM

    Thursday: 7:00 AM - 4:00 PM

    Friday: 7:00 AM - 4:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Reed Plumbing & Heating Services LLC accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Reed Plumbing & Heating Services LLC offers free project estimates.
    No, Reed Plumbing & Heating Services LLC does not offer eco-friendly accreditations.
    No, Reed Plumbing & Heating Services LLC does not offer a senior discount.
    No, Reed Plumbing & Heating Services LLC does not offer emergency services.
    No, Reed Plumbing & Heating Services LLC does not offer warranties.
    Reed Plumbing & Heating Services LLC offers the following services: Plumbing - Garbage Disposals, Gas Lines, Faucets, Hot Water Heaters, Boiler Systems, Repairs, New Baths, Shower Pans, Shower Valves, Sump Pumps, Toilets, & Whirlpools. Heating-Hydronic.
    Furnaces. Air Conditioners.

    Contact information


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:00 PM
    Tuesday:
    7:00 AM - 4:00 PM
    Wednesday:
    7:00 AM - 4:00 PM
    Thursday:
    7:00 AM - 4:00 PM
    Friday:
    7:00 AM - 4:00 PM
    Saturday:
    8:00 AM - 5:00 PM