FLAHERTY PLUMBING & HEATING

What a wonderful experience. I love that they had an answering service (they answer 24 hours) with a nice, knowledgeable rep who took my info and paged the man on call. He called me shortly after and discussed the decision to go with Sunday service (for an upcharge) or wait into the week. I elected Sunday as it was reasonable and he was there a few hours later. Super polite, friendly guy who worked quickly and was able to do the whole call in the hour allotted to the service call charge (plus a $13 part). I was beyond pleased. I have a toddler at home and always appreciate it when tradesmen are good people.

I have used him for a while. The same guy comes all the time. His name is Lou, and I think he may be part owner. He comes when he says he will come and he does a good job. I had a problem with a different shower, it had problems with the valves, and I would always call them and ask what was going on, and a lot of the times he never got back to me. I understand it was the provider of the piece, he had to get a piece from a company that was difficult to get the pieces from, so it took a long time to get the piece, it took maybe 6 months. A lot of times when I called them, he didn't call me to say he didn't get the piece, but eventually he got the piece and he did fine, he did what I asked him to do. He is fairly expensive for out here. I understand they are out doing things so they can't always come.

This is the third or fourth time I have needed these guys and the response time was incredible everytime. Thank you.

Reliable and fair. Highly recommend. Very nice technicians also.

Fantastic! The serviceman arrived when agreed and did all the installations very efficiently. Two days later (on the weekend, of course), one of the faucets worked its way loose, but after I called the office on Monday morning, he returned very promptly and made the necessary adjustments. All in all this was an excellent experience.

Very professional service. Explained all the options very clearly and patiently. Gave good advice on various items.

He feels like a member of the family. He has a geat sense of humor. I only didn't hire him yet becuase there was another issue another contracter had to fix first. I will be hiring him in the future.

We were happy with them, and the toilet has held up pretty well. The price was reasonable; when they came in, they gave us a higher estimate, but then they came in a little lower after they did the work. We have found a different plumbing company that we like better.

They left my old sink in the garage and a pile of PVC pipes under the sink. Just for the record, I ended up doing the work myself, plumbing included, plus the installation of a new garbage disposer, and the stainless steel sink, it looks fantastic and is up to code. So much for the pros, DIY!

They were professional, nice and got the job doing.

We’ve used them locally for small jobs such as unclogging the disposal and they have always been terrific. They have also come to try to fix these particular fixtures in the past and the fixtures were just too old to be repaired. They were terrific in educating us and helping us in deciding what to do in fixing our leak.

They did an excellent job (only took one day). They originally gave us an estimate based upon using copper pipe but after some discussion agreed to use PEX. This reduced the cost of the project somewhat. They arrived on time, and were very professional. The work was done extremely well and we have not had any problems since it was completed. This company does an absolutely top notch job, however the price tends to reflect that.

They lived up to that basic expectation that all clients expect from contractors but is so rarely fulfilled: They came when they promised, on time, and did their work in a solid professional manner. Jim and Brian, who did the work from start to finish, were meticulous, thoughtful and trustworthy (I left the house several times during the work). We selected two euro-style toilets that do not sit on the floor, but are fastened to a steel frame. We looked at several plumbing contractors, and most of the others were afraid to even bid the job— and if they did, their bids were much higher than Flaherty's. Jim just took the time to think it through, and the result was a flawless installation. We will definitely use them again, will recommend their services to others, and give them the strongest recommendation for a job well done.

They were very helpful, sent me directly to a plumbing supply place to order the toilet and have it delivered to their office. The workers were punctual and efficient. Total cost was about 100 less than initial estimate. Only negative was I would have liked a more complete cleanup in the bathroom after.

Came within an hour of my call, friendly technician who completed the job and answered all my questions.

what i liked best was (a) the quick response and professionalism of the guy who did the work and (b) their bill clearly itemized what was actually needed vs what i had thought was needed. Very clear what they had done and why.

They are always very punctual and super professional. They are reasonably priced too. They are really great especially in situations where we need someone to come out quickly.

Flaherty Plumbing and Heating gave very fast service; came the next day. The plumber was professional and talked to me about options I had a whether or not to replace the tub spout. It entailed opening up the sheetrock wall again but he went over the pros and cons of doing it and I made my choice after I understood what was involved. Also, a part was missing from sink faucet set and he suggested I call Moen and told me exactly which part to order. When I received the part (the next day), I called Flaherty immediately, and the plumber was sent over that afternoon to finish the installation. Great job.

They are a local plumbing group and we think they are excellent. It is so rare to find a plumber who is prompt and you feel great having that person in your house. You do not feel taken advantage of.

Although they had to leave just after arriving to get the proper parts for the job, it was done in a timely fashion. They were very neat and explained everything, even when making the appointment they informed me that I needed the water company to find and check the outside shut off. And they were right on the button with what the water company would charge us.

The plumber showed up with an assistant. I noted the time they arrived at the house and logged it in my calendar. They spent 1.5 hours replacing the pipe from under the kitchen sink all the way to the basement. When the bill arrived, I was charged for 2 hours. I called them to explain they overcharged me and the person on the phone was very rude. I deducted .5 hours from the bill and paid that along with a letter. I will not hire them again because of this.

Flaherty Plumbing called promptly, showed up when they said they would, did a quality job, cleaned up afterwards and put me in contact with a fantastic subcontractor, Tom Grimm, that they often work with on jobs requiring carpentry and tiling. They are not the lowest cost, but you get a quality job by trained and licensed plumbers. I would definitely call on them again.

No problems, they came right away, the workman was straightforward and easy to talk to. He recommended a complete replacement, but was understanding when I told him we were leaving in 24 hours for vacation and that I just wanted the leaking to stop so I could have time to research my replacement options! Easy, over the phone bill payment.

They were able to schedule the job quickly which was paramount.

WE HAVE BEEN DEALING WITH THESE PEOPLE SINCE 1960. IT IS A FAMILY BUSINESS VERY WELL RUN. IF YOU HAVE A COMPLAINT, THEY TAKE CARE OF IT SO WE ARE VERY HAPPY WITH THEM.