VRP Flooring, LLC

Booked for the company to sand and poly our floors job took a week longer then anticipated and employees kept getting the coating wrong to match the other side of the floor that they did. Now just 2 weeks after my floors are scratched up everywhere I believe the incorrect amount of polyurethane was put down. Maybe if I had stood in there and watched them the entire job it would have been different. Owners promised to give us a good deal on my other floors because of the issues but never got back to me with even a quote and was clearly just saying that to us to shut us up and get paid. Even after we had issues the owner kept sending the same employees back inside of coming to fix the issue himself.

Horacio and his team did a great job - great timeline for the project and competitive value for the project. Would 10/10 recommend

Super super fast and responsive. Great work very accommodating

We were very happy with the results of this job. The floor looks great. The men working came did their job, cleaned up very well and left. They were here 4 times. I would just suggest they let you know approximately what time they will be coming. I would recommend VRP flooring for your refinishing needs.

I have pictures of the horrible work done on the baseboards I have contacted these people on many occasions and no reply I would like to show my pictures

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Looks great, done quickly , great quality

Excellent work, great customer service and reasonable prices.

They got back to me immediately with the best quote. They sent pictures of their work. They deployed someone the next day who did an outstanding job. I am VERY pleased with this service and I highly recommend them.

Good quality work was done. Fully satisfied.

It's so nice to see that there are companies out there that offer amazing customer service and superior workmanship. I could not have asked for more. I called in the morning, by noon I had a price quote and by 7PM the job was done. The quality of the work was excellent as was the service from the office to the craftsmen that put the floor down! Thank you VRP!

I would absolutely use them again! their service was fast, friendly, professional and a great value !

Very professional

Excellent work. Prompt replies to questions throughout

I'm a former home improvement contractor myself, now a stay at home dad so I am very particular about the quality of work, cleanliness and communication being done by contractors. I was very pleased with the work that the VRP team did in my home. Our oak floors had the original 1980 polyurethane that was deeply yellowed and one room where the floor was in very bad condition. The floors came out beautiful and better than I expected. I would say to anyone refinishing floors that the new waterbased poly that is used takes at least a full week or two to fully harden. Yes you can walk on it within 4 or 5 hours after they are finished but full hardening takes time. My cats scratched a couple spots but they were easily fixed with a similar waterbased poly that they used. It's been 4 weeks since our floors were finished and the poly is very hard now. In regards to price and communication, VRP Flooring had the best price of all of the contractors. I received quotes from a few companies and one other company was $800 more than VRP Flooring. I honestly feel that value and quality of their work was excellent. I know there are some people that expect perfection from contractors. I am friends with many builders and I would say unless you are a billionaire and you want perfection nothing is perfect. The billionaires that do want perfection also pay the extra double or triple the price to get perfection. I'm not saying the VRP's work wasn't excellent because it was. I am say that my home being 40 years old had floors put in by the original builder that had many defects in the would and installation. VRP Flooring did their best to rid those defects where they could. My floors truly looked awful in one of our rooms and when finished it looked as if a new floor was installed. VRP's communication was great. now a days with vmail and texting we were easily able to communicate and when issues came up we could quickly resolve them via text without having to wait for a call back. Weather did play a factor since it was very humid when our floors were done. Originally we anticipated it taking 2 days to do the work but since humidity was between 70-80% drying time was affected. the important aspect is that everything came out great. I will definitely use VRP Flooring again and will highly recommend them to anyone looking to refinish their hardwood floors. I am very happy I chose VRP Flooring and you will to if you need your floors refinished.

crew installed wood flooring in kitchen and laundey area of house quick and efficient. Horacio responded to all my questions in a timely manner. crew members polite.

Quick floor installation in and out within a few hours

Excellent work by the team at VRP. I will Definitely hire them again when it is time to refinish additional wood floors in the house.

Demo, installation went smooth but final finish was a little bumpy (might have been a humidity issue). They were quick to respond to all my concerns and fixed the troubles spots right away. Will be using them for projects in the future.

Horacio and his team were knowledgeable and efficient. We would definitely use VRP flooring again.

Horacio, and his team did a beautiful job with my new installation of hardwood floors in the kitchen and blending with my existing hardwood floors in dining room. The refinishing and staining in the living room and bedrooms was flawless. He was very professional and communicated with me every step of the way. Thanks VRP flooring.

The 2 workers were hard working and very clean. They did a great job and very reasonable prices

Very helpful and followed what we needed done Very patient floor answering service she was helpful.

Overall did a very good job.

Responsive and fast. Chose my sample on Wednesday and they installed it the following day. Amazing!