Richie's Roofing LLC

Ritchie was wonderful. Absolutely would recommend him to anyone

The services were either not performed or he did a very poor job at it. Please refer to my photo.

It went great. They finished the job in short amount of time.. Defiantly use them again.

The work was done thoroughly, neatly, quickly and very professionally. The team that came out to do the work was great. We are happy with the process and outcome.

Redeeming my Angie's List Special was no problem? I sent Rich 2 dates in my initial contact to pick from, they responded fast and showed up on-time. Definitely would recommend!

I will definitely use them again and soon.

After arranging to have the work done in September, he stood us up twice without letting us know beforehand. The second time he didn't show up, I phoned and he said he would phone to reschedule. We are still waiting for the call.

Our house is only 12 years old and we bought it three years ago and to our great disappointment we had leak issues from the very start. Initially we did not realize the extent of the problem until one day I happened to be in a unfinished room while it was raining and the water was poring in to the point we needed to put bucket up for collection! I contacted several roofers on Angie's list and Richard the owner from Richie's Roofing was the first one to evaluate our situation. Richard is very personable, professional, responsive and knowledgeable. He explained to us the issues with the roof, faulty installation, nails peering trough, possible flashing issues, etc. To his credit he did not push us to replace the roof but gave us options including trying to repair the issues. However as I had other roofing company look at our roof as well it became clear to us that the best solution would be to replace the roof instead of repair as nobody could guaranteed that repairing it would fix all the issues, in addition there would have been difficult to match the roof colors. We decided on using Richie's roofing, a choice we could not have been happier about! The job took three days and they started and finished the work as promised, crew was efficient, courteous and professional. Any issued was promptly addressed and taking care of. A couple thing worth mention, first his crew actually is his employees, not contractors. This is important as I found most roofing company sub-contract out their work and we all know the quality of such an arrangements usually suffers. Second, he only uses high quality material on top of his excellent warranties covering both workmanship and product. The roof and our house looks great! I would highly recommend this company to anybody, including friends and family.

I had an 8 a.m. appointment and when I hadn't heard from Richie by nearly 9 a.m. I called him to make sure that I had the correct date. He said he thought he called me but he must have left a message at the wrong number. Since my schedule was flexible for that day, we agreed that he could come at 1 p.m. instead because he was tied up on a job and he wanted to finish up for that person first. I can understand that and if it was my house that he was at I would want him to complete the job instead of having to schedule another time to come back. It didn't take him very long at all and my roof has a pretty steep pitch compared to some in my neighborhood. He cleaned out the gutters, told me that my roof because of its age was missing some protective type of sheet which helps to repel water, and that my gutters didn't need to be cleaned every year because there wasn't very much in them. I expected a "pitch" next to get a new roof since mine, I believe, was the original from when the house was built in 1986. Instead, it was refreshing to hear him say just to keep an eye out for any possible leaks and he showed me which areas to watch out for. He then told me I could get another 5 or maybe more years out of my roof and that he only had to bang in a couple nails that had popped out but otherwise it was in good shape for its age. I respect and appreciate any contractor who is doing a job that doesn't try to get more work for himself from a customer who is not knowledgeable about his profession. I would hire him again in the future and in 5 years or whenever my house needs a new roof, you can be sure that Richie will be on my list to call to have an evaluation done and get an estimate on repairing, replacing, or adding another layer of shingles to my roof.

it was done exceptionally well and Richie himself is a professional; in business wise and his quality of work. T would use him again in any other further work to be done pertaining to my roof.

Was a little late getting here-first told 8:30 then told 12:30 then told 2:30. and, came 2:30.; but did inform us each time.

Once they came, the work was done efficiently and competently. The new roof looks beautiful and I have had no problem with it, so far. The workers removed two layers of old shingles and installed a completely new roof, including all the "Lifetime Warranty" protections installed, under the shingles, at a fair price. The owner was nice and friendly, returning my calls and emails in a timely way and patiently answering my questions. He was very booked up though and had to delay the start date of my roof, a few times. He did return my calls about the delays though. Once he started, it went smoothly and clean-up was very thorough!

It was okay. We had a leak in our window in our bathroom. He did look at the roof. There were additional charges.

I bought this back in April and the guy did not get back in touch with me. I called him several times and had to call Angie's List to get a hold of the guy. When I was finally able to get him to answer the phone, he said that he would schedule me on the day my deal expires in October. I don't think that this guy wants to do the work and is making excuses to not have to do it.

The service itself was done well but to get them to do it took us a lot of emails, rescheduling.

Worked efficiently and cleaned up each day quite nicely. Did everything on schedule.

Worst service I have ever gotten since I owned my house..

I joined Angie's List to leave this review. Rich is great. Any question I asked or request I made, the answer was always: "Yeah, that's no problem." And it never was a problem. I was very nervous because, you know, it's a roof! And we had to coordinate with spray foam into the ceiling. And it all worked out marvelously. Rich is fantastic and his guys are very hard workers, thorough, professional, and clean. You can tell that everything they do, they do like it was their own home they are working on. No cutting corners etc. A real pleasure!

They all run great now! The only reason I gave him a "B" for quality was because he needed to be asked to test them with the hose to be sure they were clear. It turned out one needed a little more cleaning before it ran free. The final result was successful and we no longer have waterfalls over the edges of them. Richie called and when he found out I was very close to where he already was, he came right over. I was very impressed with this extremely quick service. He is personable and careful.

I finally e-mailed him today (August 10, 2015) to ask for a refund since the work was never done. 8/11/15 I got a reply to yesterday's e-mail. He said he tried to contact us a few weeks ago. That would have been the July 6th conversation my husband had with Richie after he asked us to call him. At that time he said he had some big jobs to do and didn't know when he would be able to get up to our area. In his e-mail reply today, Richie said he is sorry things didn't work out, but that I would have to go through Angie's List to get the refund to our credit card as he does not deal with that.

Absolutely superb! Quick and efficient. Friendly, professional, excellent in their work.

After some episodes of phone tag due to Richie's and my busy schedules, we did settle on a date for the service after about a month of trying. He came on time, prepared and professional. He seems knowledge and thorough.

My first step was to go on Angies List and pick 3 companies to get estaminets from to replace our older leaky roof. I called to set up a site visit. He answered the phone, the other two went to voicemail and I had to wait for them to call me back. Richie was very pleasant on the phone and thank me for calling him. We set up a time for later that week for him to come by and give me an estaminet. He showed up on time, was very informative, and gave me the comfort level that he has done this many times and it should be a quick any easy project. He came with a variety of samples which made our decision making ability much easier. Of the three bids Richie was competitively priced , he gave me the feeling that he wanted my business and was willing to be flexible on the final cost. The other two companies did a good job representing themselves but left me with the feeling that I was constantly being up sold to a higher product, or more expensive options and both of their quotes reflected this. Once I made the decision to go with his company it took a few weeks before they started. The night before Richie texted me and said they would be starting Monday morning and sure enough at 7:30am his crew showed up and immediately started working. His team was very professional and very focused on the project. They finished my new roof in 2-days, from start to finish, I could not have been happier. The day after he called me to set up a walk through of the project. there were a few minor things that needed to be taken care of and he scheduled a time to come back and take care of it. Overall I could not be more happy with the service and product offered by Richies Roofing. They did a great job and i would have no issues recommending this company to friends and family. I also asked him if his company would be able to do some repair and staining of my deck and he will be starting that project next week.

He was very professional and provided me with applicable suggestions for the care of my gutter and roof. He inspected around the chimney and recommended reinspecting in 5 years.

Once the work was actually finished it was ok. The provider had to reschedule twice due to weather but failed to contact me so I was waiting at home for them to show. They did half the job as they did not have a ladder tall enough for the back of my house and did not come back until a week later. I had to follow up several times to get the job done. They promised an estimate to replace gutters that are too small but I did not receive it. All in all I feel I got good value for money but it took awhile and lots of follow up calls.