Kent Hardwood Floors Inc

Examples of their workmanship include leaving smeared flooring adhesive all over new raw pine planks, installing “custom” vent covers that can’t be removed and don’t lay flush with the floor, flooring over old vent holes without patching subfloor, cobbling together pieces of old baseboards instead of installing new (per the contract), and leaving unfeathered patches and large patches of subfloor in kitchen because they assumed our appliances would cover them. In response to these concerns, the contractors were combative, hateful bullies and refused to take any accountability for their exceedingly disrespectful and slothful work in our home.

Total nightmare! Never use this company

unknown

Could not have been more pleased with the work. Dining room and front hall area had glue from tiles on floor. Crew arrived when scheduled and continued to arrive when scheduled. Asked for and quot;dustlessand quot; sanding and was more than pleased with the process - NO DUST AT ALL!! Had a minor problem that was quickly solved and am more than pleased with the outcome and professionalism of owners and employees. Highly recommend.

Here is our story. On Thursday, August 18, 2011 Mike McDermott, President of Kent Floors arrived on our property, to give my husband an estimate on refinishing our hardwood floors. We saw him on Angie's list. His Rottweiler was in his van at the time and parked in our driveway. When he was departing our home he raved about how wonderful and loving his Rotweiller was and suggested introducing it to our 10 pound miniature long hair dachshund who was outside the whole time. Unfortunately, his dog left the van and within seconds violently shook and bit my miniature long hair dachshund below the ear. This caused severe damage to his esophagus. Our total vet bill is $7642.35 or the loss of our dachshund. We have contacted him twice through certified letters. Mike will not take responsibility for the lack of control of his Rotweiller and he is not willing to pay the vet bill. His response was my 10 pound dachshund attacked his over 100 pound Rottweiler. This was a business call and we felt he should never have had his Rottweiler on our property. If he is not willing to do the right thing with a dog biting incident I would have to wonder how he handles customers with a complaint about his hardwood floor products or services. Does he blame everyone else accept himself?

IT WAS GREAT. THEY WERE VERY PROMPT. WE CALLED THEM TO GET AN ESTIMATE. THEY CAME RIGHT OUT, AND WITHIN THE WEEK THEY CAME OUT AND FINISHED THE FLOOR IN A VERY NEAT MANNER.