FOLEY'S PUMP SERVICE

Fine. Only hic cup was having to wait to schedule as they ran out of sump pumps and were awaiting a delivery. Pushed me out at least a week as a result.

After he replaced the well pump and alligator screen on a Thursday afternoon, I had issues with extreme sediment build up in my sediment filters forcing multiple replacements and also extreme brown water (see photos). I was not overly concerned as a I figured that anytime you do work on the well, there is a chance of the iron being dislodged and having to run through the system, have the softener regenerate, etc. But on Sunday morning we had no water. I called Foleys and they came out Sunday afternoon. After 2+ hours they determined that the lines were blocked with iron and they did some stuff to clear out he lines. Unfortunately, now my water softener was clogged up and they told me I had to call my water softener people to unclog (unsure why they couldn't do it). As the water softener was in bypass mode, the water was still brown (see photo). My water softener people couldn't come out for two weeks, luckily I was able to find a different vendor who could came out on Tuesday. He unclogged the water softener, but also mentioned that the water pressure was low and the well pump was running low amps. So I called Foley's again. They came out on Friday and found an issue with the well head and a broken o-ring. They managed to fix everything, but they did charge me for the call. I know things happens, but it was very discouraging that it took multiple visits to get everything working properly. I am unsure about the quality of the work as I had two separate issues happen after the initial work (the clog and then the o-ring/well head). I hope it was just a coincidence rather than sloppy work. Foley's came highly recommended from someone I trust.

All went very well. The natural, weekly additive they had prescribed for us worked very well as there was no build up of gunk in the tank when they opened it to inspect it. I was very happy about that. They arrived during the window of time that was scheduled and technicians were as pleasant and professional as always.

Very well. I plan on using their services again in the near future to install a new filtration system.

They're knowledgeable, they gave me a detailed evaluation of the status. They were very honest. I appreciated the honesty.

Pump install went ok. However, during the install they managed to strike the basement bathtub with the jack hammer, resulting in a small hole in the tub. The Foley's service technician was very professional about the accident...he got my attention (as I was at home for the install) and explained what happened (he was very sorry for what happened and I could see it in his face)...again he was very professional. Foley's made sure to get someone who specialized in bath tub repairs. The repair job looks flawless! I cannot tell there was any damage to the tub. Accidents can happen to anyone...how its handled is what differentiates the "pros" from the rest of the pack. I would definitely recommend Foley's. Sump pump looks good and works great.

Great, could not have been more pleased with the company and the gentlemen who worked for them

They were more expensive than others, but we felt more comfortable with them. They provide detailed explanation on the service and answer all questions.

Left a message via Angie's list. Mr Foley called back and we discussed the problem. He suggested several things to try before he sent someone over to look into it more. I followed his suggestion & it worked! He could have simply scheduled a service call & spent 10 minutes and collected a service call fee but instead he provided simple advice as the problem was self created (I'd forgotten to change a filter frequently enough). This is a professional firm and for sure when I have a real need they'll be the first one I'll call!

I cannot praise too highly the service and professionalism of everyone we dealt with from Foley's. Losing water to your house is a traumatic experience, and they couldn't have been nicer or more reassuring that they would find the leak and fix it, which they did at a more than reasonable price.

I didn't have any water at all and they came in at 7pm and took care of it in two hours. They were well-mannered, professional, and did wonderful work for a very reasonable price. The whole thing worked out very very well.

they did a great job but seemed expensive although i don't have a real context to work from.

Execellent! Arrived on a Sunday in less than 2 hours and replace our well pump - it was replaced and we had water back within a few hours. Labor charge was NOT astronomical, considering is was a Sunday call. Highly recommend. We will use again for regular maintenance of our water systems..

Great, they were so busy they showed up right in the end of the allotted window. They did not have a proper size of "y" we needed. They went back to the base to get it at no additional cost for us. Everything was neat and pristine afterwards. This is our third encounter with the company. First - replacement of well main pipe (leaked beyond repair and old water tank. Second - water heater replacement - no hassle over the phone quote for the comparable unit and next day service. Great people to deal with.

Electric panel was not labelled correct, worked through finding the correct breakers to allow service. Tested to verify floats were operational (which they were). Pump was over 12 years old and was shot. Replaced the pump and put in a new junction box. Septic alarm which had altered me to the issue had failed as well, once again over 12 years old. Tech replaced that as well in the basement. Everything went prompt and smooth, just the total price a bit much. Pump and alarm had significant markup.

Ty and Francis came out during a rain storm which I sure thought they would cancel. First they removed the old concrete lid and pump and wiring. Installed a riser and put concrete around it to secure. Then dug up the ground to run new pipe for wiring as the old one was done in outdated way. Installed a heavy duty lid secured by screws to the riser. Installed a high water alarm inside the garage and ran wire. They were professional and very hard working. They got down and dirty in heavy rain to do an excellent job. I highly recommend them.

In the end I rented a metal detector and found the well myself, it was not buried underground, it was covered by some weeds/leafs in the area designated by the diagram. I assume that a company that performs this work every day should have been able to find it.

Very professional, polite, and timely. Please with service, would recommend and use again.

Excellent, you couldn't ask for better service. The technician, Doug, arrived on time, worked quickly and neatly. The supervisor had come to the house previously for an estimate and to see exactly what needed to be done. They both appear very experienced and competent. Everyone at the company is pleasant, and professional. A human actually always answers the phone, and calls are promptly returned. I'm really glad I chose Foley's for this important work.

They worked late even though it was Friday before labor day. I was very pleased with how quickly they did the job because we had family arriving the next day for the holiday weekend. They were very nice, professional, and did an excellent job. They told us what to expect regarding cloudy water and needing to change the filter sooner. The price was also very reasonable. I would definitely use them again and highly recommend them to everyone.

They came out promptly. All work was performed quickly and professionally at a reasonable price.

it was a very labor intensive job due to the layout of the inside connections. it took several days to complete. The work was done correctly; can't complain about the quality. They inadvertently cut the line to the irrigation system and the invisible dog fence. At first they denied it was their fault, but common sense indicated otherwise. In the end, they paid for the repairs to both systems.

They were excellent. The price wasn't bad.

The work went completely smoothly start to finish. I was impressed that this was a one man job, since I had used another plumber years before that sent out 3 men and charged a full day for all of them. They explained what to expect in terms of disturbed residues and dirty water for a day. They followed up later to ensure everything was working ok. I was very satisfied with their responsiveness as well as the quality of work.

Technician was polite and fair. Tested all components thoroughly and professionally. We thought the water tank would also need to be replaced but he was able to recharge the existing tank and suggested we monitor the pressure rather than simply replacing the tank (which would have doubled our bill).