CertaPro Painters® of Danbury & Ridgefield CT

Description of Work: Certapro management staff were very customer oriented, and concerned for a positive experience.

Description of Work: The devil is in the details when it comes to Certa pro. You tell them what you need/ want done. They give you a quote that's three pages long with fine print. Then when they show up they say that's not the "level of work" you were quoted. That's not the kind of paint you were quoted. Well was the quoter listening when I told him what I wanted done and what kind of paint I wanted?? Everything I asked the quoter about he said no problem, We can do that. I asked to speak to the individual who provided the quote and was advised he was no longer with Certapro. Somehow I was not surprised. Made it very clear I was dissatisfied but owner never showed any interest in speaking w me regarding my experience. Somehow that doesn't surprise me either Homeowners beware.

Description of Work: Certapro provided a bid for our condo carpentry and siding project that was very competitive but, more important, impressively professional and thoroughly detailed. We felt very comfortable that we knew what work they were bidding to do and how they planned to do it. Blew the other bids out of the water because it was in the same price range (or better) but demonstrated a completely superior level of professionalism. When they got on the job, they continued to outshine others we have used in the past. They came when they said they would and did what they said they were going to do. They provided a weekly status report. And they responded promptly when I emailed or left a message for them. Seriously, prior to this I had enough really, really bad experiences to think that only non-communicative, unreliable people were attracted to the construction trades. But this experience with Certapro was really, really good!

Description of Work: Painted master bedroom and dressing area. Good work; flexible with last minute changes. Professional.

Description of Work: painted 2 rooms and a hallway. Miss-quoted the price as it turns out the rooms needed 2 coats of paint instead of one. They should have known that in advance. The workers were excellent.

Description of Work: They painted my deck and replaced a deck support.

Description of Work: They made MANY renovations to our home. Carpentry, tiling, plumbing, electrical, remodeling, painting, wallpaper removal, etc. They were excellent, professional, capable, creative, knowledgeable, personable and always cleaned up - EVERY day, etc. They dealt with our pets as needed, respected our property, and they were able to minimize the stress for us throughout MONTHS of work! |They were outstanding to deal with and we'll actually miss them! What great guys and wonderful workers they were!

Description of Work: Painted ceilings, walls, and trim in kitchen, living room, dining room, hallway, 1/2 bath, full bath.

Description of Work: Painted hallway, kitchen and dining room. I provided paint. The estimator needs to be more specific about the cost. Originally he said I needed one coat of paint, but as the job progressed, I needed a second coat. May yet be charged more for second coat. The painter himself was excellent.

Description of Work: The estimate was where we stopped. They told us they would not be responsible for anything they might damage. What does their insurance cover in my home? They were not protective of my environment or belongings.

Description of Work: Replaced rotted porch sections & steps with Azek PVC. Also painted porch trim & railings and fixed rotted windowsills. Great responsiveness from owner Michael as well as Jimmy. Recommended.

Description of Work: I DIDNT USE THEM AND I REGRET IT!!got a qoute from jim (very professional and knowledgeable), they gave an awesome rate. i stupidly went with a company that promised the world, and didnt deliver. i referred Certapro to a friend and they did the job in the promised time frame, all within budge and great job. will go with certapro next time, learned my lesson.