A-1 Chimney Service

A1 Chimney was about the third chimney company I called this year trying to get the extensive repairs I knew I needed completed before winter so that my family would be safe when turning our furnace on. They were the only company to actually "have the time" to take on a new customer, the only company to show up, and the only company to give us a quote. The guy showed up to "look at my chimney" and take a few photos for "estimation purposes" and then left. After receiving the quote & paying the deposit I was essentially ghosted from this company. To date it has been 3 months. I have contacted my bank as a means of getting a refund, at which point they forged my husbands signature on a work completion/satisfactory form as a means to keep my funds from being returned to me. I have refuted this with my bank with proof that they are lying and forging paperwork. I have contacted an attorney. I have opened a report with my states law enforcement. I have reported them to the BBB as well as my states consumer protection agency. STEER CLEAR OF THIS COMPANY AS THEY ARE AN INTRICATE SCAM COMPANY.

They put a new sleeve in the chimney. Everything turned out very good. i was very pleased

THEY CAME WHEN THEY SAID THEY WERE GOING TO COME, AND THEY DID A GREAT JOB. THEY WERE CLEAN WHEN THEY CAME BECAUSE THEY HAD TO GO IN THE BASEMENT. THEY WENT IN THE FURNACE ROOM AND TOOK THE SMOKE PIPES OUT OF THE WALL.

THEY WERE FINE. THEY DID WHAT I WANTED. THEY WERE PROMPT AND COURTEOUS. IT WAS A FAIR AND REASONABLE PRICE. THAT DIDN'T BOTHER ME. HE WAS A VERY NICE MAN.

AT FIRST WE DIDN'T REALLY TRUST THEM BECAUSE THEY SAID SOMETHING WAS WRONG WITH OUR FIREPLACE, BUT WE HADN'T NOTICED ANYTHING. THEY TOLD US WHAT WAS WRONG & WHAT WE COULD EXPECT TO HAPPEN. IT DID START TO HAPPEN THIS WINTER SO WE ARE GOING TO HIRE THEM TO DO THE REPAIRS.

THEY WERE PUNCTUAL AND CAME IN AND DID THIS THING AND WERE OUT. IT WAS VERY QUICK AND PAINLESS, AND I DID NOT WASTE TIME WAITING AROUND FOR THEM. THEY DID A GOOD JOB. YOU COULD NOT HAVE NOTICED THEY WERE THERE FROM THE INTERIOR. I SHOWED MY HUSBAND WHAT THEY HAD DONE, AND HE WAS PLEASED WITH IT.

THEY DID THE WORK. FIRST THEY SAID I NEEDED TO HAVE THE LINER OF MY CHIMNEY REDONE, AND NO ONE HAD EVER SAID ANYTHING ALONG THOSE LINES. WE GOT THE SENSE THAT IT DIDN'T JUST HAPPEN OVER NIGHT. I WAS JUST SKEPTICAL, THAT'S ALL. I THOUGHT IT WAS DECENT, BUT THEN MY FURNACE MAN SAID HE HADN'T CLEANED THE LOWER PART OF MY CHIMNEY.