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Viola Lawn Service and Landscaping LLC

Landscaping, Lawn and Yard Work, Pavers and Hardscaping,

About us

Viola Lawn Service and Landscaping LLC has been providing Connecticut residents with beautiful plantings, lawns, and outdoor living spaces since 1984. We service commercial and residential customers offering everything from lawn and property maintenance, landscape design and installation. There is no job too big or too small that we can't handle. Whether you are looking for a complete landscape master plan, a back yard makeover, a foundation planting re-design or anything in-between, call Viola Lawn Service and Landscaping LLC and let our 29 years of experience work for you.

Business highlights

40 years of trusted experience

Services we offer

Lawn maintenance, installation, landscape design, foundations plantings, poolscapes, planting & walks, brick walls, patios, retaining walls, paver staircases, mulch, stone, topsoil, excavating, drainage, light paving, snow, ice management, shrub removal, sub work, bulldozer & backhoe.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.629 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
21%
3
0%
2
3%
1
14%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.9
Showing 1-25 of 29 reviews

Daniel D.
05/2020
5.0
concrete repair, landscaping, hardscaping
  + 1 more
Viola did an excellent job. They did drainage work, installed a paver walkway, and set up landscaping for my new construction house. Super easy to communicate and quick replies made the decision making easy. They did a great job, and I was very impressed how quickly it was all done. I definitely plan on using them again if I ever have similar needs. Thanks, Viola!
Description of Work: Paver walkway, drainage, landscaping design

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Response from Viola Lawn Service and Landscaping LLC
Thank you [Member Name Removed], customer satisfaction is our #1 goal.

David A.
07/2019
1.0
landscaping, lawn service, hardscaping
  + 1 more
I took time off from work to meet their rep at my house and walk through the projects I need done. He took some measurements and left. I never heard back from them. No call, no quote, no letter, nothing. So unprofessional, total waste of my time.
Description of Work: Landscaping & Grading

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Viola Lawn Service and Landscaping LLC
Hi [Member Name Removed], I apologize but I had sent out a quote to you a month or so ago. Maybe I had wrote your email address down wrong and it never made it to you, but I did send one out. When I never heard back from you I just assumed you had decided to not move forward with the project or went with another contractor. I wish you would have called the office to follow up after not hearing back from us instead of going directly here to write us a negative review. Mistakes happen and I apologize for that but a quick phone call would have cleared everything.

Laurie A.
01/2019
5.0
landscaping, hardscaping, patios
  + 1 more
Viola Landscaping is fabulous!!!! From the 1st phone call to Viola to inquire about services to the final walkthrough of the completed product, the Viola team exhibited top notch customer service, professionalism, a diligent focus and pride on and in their work. In the HOT summer of 2018, we had decided to remove a deck removed and have a patio installed, but had minimal knowledge of hardscapes, what suited the natural landscape and met our needs. Josh from Viola was patient and made a point to design WITH us, not simply for us, until we landed on the right one, explaining the how and why of each part of the job. From the start of the work through to the completed product, the entire Viola team apprised us of any concerns (there were a few) and were always patient and courtesy in regard to our questions and suggestions. The dedication, focus and professionalism to and on the job to be done during the process was of the highest quality as shown by constant reviews by the team as the work, particularly the laying of the patio, progressed. In addition, this is a team that talks to each other about the daily approach at the beginning of the day and how the approach is going throughout. This is the groundwork for excellent outcomes; focus on the big picture and not just the day. As a result of the execution of the Viola team, needless to say, my husband and I can not say enough (nor can our friends and co-workers who have the seen the final product) about how great the final product looks!! My husband and I couldn't be happier that we used Viola Landscaping and, in the future, will be reaching back out to Viola for an updated new front walkway and steps!
Description of Work: Hardscape Patio/Firepit and Plantings Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Viola Lawn Service and Landscaping LLC
Thank you [Member Name Removed]. It was our pleasure working with you. I am so glad you were happy with the results of your project. Customer satisfaction is our number one priority. We look forward to possibly working with you again. Debbie Viola Office Manager

Dawn L.
09/2018
1.0
landscaping, lawn service
  + 0 more
They never returned my call!
Description of Work: Shrubbery trimming

Rating CategoryRating out of 5
responsiveness
1.0


Response from Viola Lawn Service and Landscaping LLC
[Member Name Removed], I apologize that you left a message and it was not returned. Customer satisfaction is very important to us. All phone calls are usually returned in a timely manner. I am sorry yours was not. Debbie Viola Office Manager

Charles T.
06/2018
4.0
landscaping, lawn service
  + 0 more
Work that was done is great, good people, came and got started didn't stop till done. They just showed up one day almost 3 weeks later, no call the day before. I do understand the weather messed up the overall scheduling but just a simple call or call and leave a message that's all I want. They brought plenty of mulch with them, I thought they could have put a little more down.
Description of Work: Clean up, mulch, transplant some roses to new bed and mulch

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
2.0

Yes, I recommend this pro
$800

Robert M.
09/2017
5.0
lawn service
  + -1 more
They come every Wednesday; they should have come today. They do a good job. They respond pretty quickly. They're always here on time. They've done a couple of things where they mail the wrong things or stuff like that. They make a mistake or so. I'm using them again. They do a good service, and they have a reasonable price compared to other people. They do everything over the phone.
Description of Work: They do my lawn.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Robert M.
09/2017
5.0
lawn service
  + -1 more
They've been doing my lawn since May.
Description of Work: They do my lawn.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

ANAND T.
08/2017
2.0
landscaping, lawn service
  + 0 more
No response after first discussion. They were supposed to come. May be not interested in taking up work. But they should atleast inform me.
Description of Work: Landscaping

Rating CategoryRating out of 5
responsiveness
2.0


Christopher M.
07/2017
5.0
landscaping, hardscaping
  + 0 more
It could not have gone better. John and Josh gave us design suggestions that we didn't even thought possible. Our yard is now usable again and beautiful to look at. It's not even a question if I would use them again. They are the only ones I would call.
Description of Work: After installing a new sewer line around my property, I needed someone to return the lawn to it's original condition, and replace the patio that was demolished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Viola Lawn Service and Landscaping LLC
Thank you [Member Name Removed], it was our pleasure working with you. We look forward to working with you again in the future.

Robert M.
07/2017
5.0
lawn service
  + -1 more
Going good
Description of Work: Weekly lawn service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Linda L.
10/2016
5.0
concrete repair, landscaping
  + 0 more
Very well...may hire for curb appeal in spring
Description of Work: Pruning shrubs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Nancy K.
10/2015
5.0
landscaping, lawn service
  + 0 more
Viola is dependable and does great work. We currently use them to maintain our yard. This past summer they made a major transformation of our front yard. They had creative ideas that would fit in our budget and the results are amazing. Highly recommend.
Description of Work: Weekly yard maintenance and major projects

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from Viola Lawn Service and Landscaping LLC
Thank you [Member Name Removed]. We look forward to continuing our business relationship with you.

Allan C.
08/2015
5.0
concrete repair, landscaping, hardscaping, patios
  + 2 more
We had extensive landscaping completed, which included installing a drainage line, to manage the run-off from the gutter leaders, 2 concrete paver sidewalks totaling about 130 feet, 1 patio (15 x 15), updating the front stoop with a tile veneer, blue stone steps and landing and two wrought iron railings. The sidewalks were installed in a Herringbone pattern which required that the sides had to be individually cut to fit up against the sailor border. The sidewalk corners (2) also required extensive cutting and fitting. Topsoil and seeding completed the finish work. All of this was accomplished by three workers with occasional assistance from John and Josh (owners) in about ten days. They worked steadily through out some very warm days with only a couple breaks. The workmanship was extraordinary. They also ran into some ledge and large tree roots while working on the sidewalks which required bringing in some heavy equipment. They also managed a workaround when they encountered a large rock when installing the drainage. This was accomplished by installing a pop-up valve at the end of the drainage line which allowed the water to drain gently onto the lawn. Communication was generally good. They made suggestions to our original proposal which we readily accepted and they made no complaints if we wished to tweak the proposal as we went along. I would not hesitate recommending them to family, friends or folks planning similar enhancements to their properties.
Description of Work: Replaced sidewalk, patio, installed drainage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from Viola Lawn Service and Landscaping LLC
Thank you [Member Name Removed] it was our pleasure working with you.

Leslie F.
07/2015
5.0
landscaping, hardscaping
  + 0 more
Unlike other businesses we contacted he came with a drawing of the planned work along with a quote. He listened to what we wanted and put together a plan we were happy with. It was also significantly cheaper than others. All work was done in quickly and neatly. We had a lot of debris from the job and it was all removed at the end of each day. We are extremely satisfied with how the job turned out.
Description of Work: Removed old front steps and sidewalk as well as old plantings. Made new front steps and paver walkway along with all new garden beds and plants in the front of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,100

Response from Viola Lawn Service and Landscaping LLC
Thank you. It was our pleasure working with you.

Stephen G.
06/2015
4.0
landscaping, lawn service
  + 0 more
We contacted Viola Landscaping through Angie's List and they responded quickly. The workers were friendly and polite. We were pleased with the edging and the mulch looked good. However they left a mess behind: small piles of dirt and weeds, spilled mulch, leaves blown on our front steps and a discarded drink can. We complained through Angie's List and received an apology, but a professional team would not have left our yard in that condition. Perhaps we should have called them directly instead of emailing but with company coming that night, we cleaned it up ourselves.
Description of Work: Edged and mulched gardens.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$3,200

Kristen A.
12/2014
4.0
landscaping
  + -1 more
They provided everything we asked for, were responsive to our wants and needs, and very professional.
Description of Work: We had then come out and sketch a landscaping design for us. Very professional, on time, great designs - we just weren't ready this year, but will call back next season.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph N.
12/2014
5.0
landscaping, lawn service
  + 0 more
They did a neat job. Completed the entire thing in one day. Removed a bush too that was in the way and did not charge for that. Reseeded the area around the walkway.
Description of Work: Replaced old walkway to front door to larger one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,595

Deborah K.
03/2014
5.0
landscaping, lawn service
  + 0 more
They were very prompt in responding to my request for an estimate - came out to the house within days - and provided the best landscaping plan at the best price. Once we signed the contract they promptly came to do the landscaping, and did a beautiful job. They even returned when we requested them to re-edge the bed in the front. They did high quality work at a reasonable price, were professional and prompt and I highly recommend them.
Description of Work: Viola landscaped the island in the front yard and landscaped and created a bed in the front and side yards and landscaped that as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Deborah K.
12/2013
5.0
landscaping, lawn service
  + 0 more
Very well. They were very prompt and responsive when we asked for an estimate. We selected 'Viola out of a number of other landscapers we talked to. They provided us with a detailed plan, discussed options with us. They got the work done on schedule and did a beautiful job. I would highly recommend Viola.
Description of Work: Landscaped our front yard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Bonny B.
10/2013
4.0
landscaping
  + -1 more
Unfortunately, their bid did not come in by my deadline to have my budget completed.
Description of Work: They were contacted for an estimate for 2014 services.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Nancy G.
09/2013
1.0
lawn service
  + -1 more
I was disappointed that they didn't bother to return my call.
Description of Work: Nothing, I wanted to get an estimate but they never returned my call.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Viola Lawn Service and Landscaping LLC
We would like to apologize to [member name removed]. According to our records we do not have a message from her. I am not sure where the disconnect happened. We have been in business for 29 years and strive to maintain 100 % customer satisfaction.

Troy J.
04/2012
5.0
landscaping, lawn service
  + 0 more
I would use them again in the future.
Description of Work: I used Viola Lawn Service & Landscaping LLC to do landscaping for a house that I bought.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julieta D.
02/2012
5.0
landscaping
  + -1 more
They are very professional with excellent customer service. They are prompt and did what they said they would when they said they would do it. We will be using them again.
Description of Work: They do our landscaping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

KARLA N.
08/2007
5.0
concrete repair
  + -1 more
Their service is phenomenal. They showed up early and they are very nice people. They did the job quickly and I was impressed with their top grade materials. I would recommend them because you can't get anyone better.
Description of Work: They built a small walkway in the front of our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

07/2006
5.0
landscaping
  + -1 more
THEY TOTALLY TRANSFORMED OUR BACKYARD INTO A PARADISE. I COULDN'T ASK FOR MORE. THEIR PRICE WAS A LITTLE MORE THAN WHAT I EXPECTED, BUT THE JOB THEY DID TURNED OUT EXCELLENT. IT WAS WELL WORTH IT.
Description of Work: THE COMPANY DESIGNED OUR BACKYARD AND PLANTED VARIOUS TYPES OF PLANTS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000
    • 1(current)
    • 2

Contact information

35 South St, Cromwell, CT 06416

http://violalandscaping.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 5:00 PM
Tuesday:
Closed
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
HIC.0561037
Trade License Locale
Connecticut
Trade License Authority
Connecticut
Trade License Expiration
03/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Landscaping,
Lawn and Yard Work,
Pavers and Hardscaping,
Concrete Pouring and Repair,
Patios,
Landscaping - Lighting,
Snow Removal

FAQ

Viola Lawn Service and Landscaping LLC is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 10:00 AM - 5:00 PM

Tuesday: Closed

Wednesday: 10:00 AM - 5:00 PM

Thursday: 10:00 AM - 5:00 PM

Friday: 10:00 AM - 5:00 PM

Saturday: Closed

Viola Lawn Service and Landscaping LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Viola Lawn Service and Landscaping LLC offers free project estimates.
No, Viola Lawn Service and Landscaping LLC does not offer eco-friendly accreditations.
No, Viola Lawn Service and Landscaping LLC does not offer a senior discount.
No, Viola Lawn Service and Landscaping LLC does not offer emergency services.
No, Viola Lawn Service and Landscaping LLC does not offer warranties.
Viola Lawn Service and Landscaping LLC offers the following services: Lawn maintenance, installation, landscape design, foundations plantings, poolscapes, planting & walks, brick walls, patios, retaining walls, paver staircases, mulch, stone, topsoil, excavating, drainage, light paving, snow, ice management, shrub removal, sub work, bulldozer & backhoe.

Contact information

35 South St, Cromwell, CT 06416

http://violalandscaping.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 5:00 PM
Tuesday:
Closed
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
Closed