Drainworks Plumbing & Septic, LLC

septic tank company, well, sewer cleaning company,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

At Drainworks Plumbing & Septic, LLC, we take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

8 years of trusted experience
Emergency Services Offered

Amenities

Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8213 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
8%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 151-175 of 213 reviews

Elizabeth L.
11/2019
5.0
Justin and his team were professional and courteous. Great work and within a fast time period. Would recommend!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Terry H.
11/2019
5.0
Stephan was the ultimate professional. Tradespeople with that kind of integrity and work ethic are hard to find. He went the extra mile and got the job done. I highly recommend these guys for their customer service and Stephan for his skills and exceptional work ethic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David R.
11/2019
5.0
Professional. Solved the problem. Tech Stefan was great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

TYLER R.
11/2019
5.0
GREAT JOB WOULD REFER TO ANY ONE 5 STARS 100% PERFECT JOB

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Guo-Hua F.
11/2019
5.0
Timely, professional, and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Adam C.
11/2019
4.5
Pretty straight forward options, pricing, and delivery. I'm sure I could have gotten a better price if I had wasted time to shop around, however, but given the fact I just wanted the service done ASAP, I think it was fair

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$275

Virginia K.
11/2019
5.0
They responded promptly and the cost was reasonable AND quick!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$188

Jorja H.
10/2019
4.5
Very professional, informative and personable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard G.
10/2019
4.0
Drain works was there when they said they would be - did the job well and in a timely matter and cleaned-up afterwards.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Veronica S.
09/2019
5.0
Very professional. I got text msgs to remind me of appt and on the day itself, to let me know that guy was on his way. Cost was explained to me before work was done. That way, I didn't get any surprises. I appreciate that a lot!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Matthew R.
09/2019
5.0
Arrived right on time. Work was completed quickly and professionally. Very pleasant to work with. Competitive pricing. We will be using them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$469

Chris Q.
09/2019
5.0
Very professional, very personable & efficient! I definitely will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff C.
08/2019
5.0
There was a leak in our incoming water main. This can be a very touchy situation. The crew from Drainworks neatly excavated the area to expose water main. Located the leak, repaired it and returned the area to its original grade and reseeded. They were respectful to the gardens in the area they had to dig. taking care, not to destroy the plantings. They worked well with the local water company, who had to turn the water on and off. Drainworks communicated with us, through Text, so we knew when they would be on site. There was no waiting around and guessing. They were prompt and on time. They did all this and stayed to the cost quoted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,800

Divid Z.
08/2019
5.0
We are so happy with the service that we received. The problems with our sewer and toilet were diagnosed quickly and fixed! Outstanding service! I highly recommend the company to anyone in need of plumbing and septic services!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Daniel M.
08/2019
5.0
Perfect

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donna T.
07/2019
5.0
My kitchen sink was clogged. I contacted them on a Monday morning through Home Advisor and they showed up same day at 7:30 am.. Very reliable. Gave me an estimate for work upon arrival. I would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephanie H.
06/2019
5.0
The company quickly contacted me and scheduled an appointment for that same day. I couldn t believe how quickly he was able to diagnose the problem and replace the broken pump. I would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Enid B.
06/2019
5.0
Courteous and thorough

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$304

Dennis R.
04/2019
5.0
Our sump pump died Saturday morning and water was spreading. He came within 30 minutes, which was exceptional. He put in a new sump pump that was of higher quality than the one we had, and we are pleased with it. The only drawback was the fact that since this happened on a Saturday, there was an additional charge that was higher than we expected, but his work was excellent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$700

Janice W.
03/2019
5.0
Very quick response to our problem especially on a weekend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephanie G.
03/2019
4.5
Professional work, courteous workers. TIMELY. I called and got work done DAYS later to fix a leak in my basement. Quick free estimate. A little pricy but worth the work - at least I know I get good quality for the price. They will not cut corners.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Contact information

489 Old Hartford Road, Colchester, CT 06415

http://calldrainworks.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM
Sunday:
Closed

Licensing

Licensed*

Trade License Number
HIC.0650272
Trade License Locale
CT
Trade License Expiration
03/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

septic tank company,
well,
sewer cleaning company,
water softener installer,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 6:00 PM

Sunday: Closed

Drainworks Plumbing & Septic, LLC accepts the following forms of payment: CreditCard
No, Drainworks Plumbing & Septic, LLC does not offer free project estimates.
No, Drainworks Plumbing & Septic, LLC does not offer eco-friendly accreditations.
No, Drainworks Plumbing & Septic, LLC does not offer a senior discount.
Yes, Drainworks Plumbing & Septic, LLC offers emergency services.
No, Drainworks Plumbing & Septic, LLC does not offer warranties.

Contact information

489 Old Hartford Road, Colchester, CT 06415

http://calldrainworks.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM
Sunday:
Closed