Drainworks Plumbing & Septic, LLC

septic tank company, well, sewer cleaning company,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

At Drainworks Plumbing & Septic, LLC, we take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

8 years of trusted experience
Emergency Services Offered

Amenities

Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8213 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
8%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 126-150 of 213 reviews

Chris C.
04/2020
5.0
Intelligwnt, engaging and friendly tech, excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kaila G.
04/2020
5.0
Super quick with a flexible schedule. Let me know if any possible extra charges before work was done and informed me of the location of the second cover. Provided a diagram and location of both for the future. Will be hiring again when I need my septic tank pumped again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James G.
04/2020
5.0
The work was done as promised and with out any problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William S.
04/2020
5.0
It got done

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ronald D.
04/2020
4.5
Drainworks resolved our problem promptly, even with the difficult environment we are all in right now, and did an excellent job. Justin and his staff were knowledgeable, great to work with, and they left the job site in clean, excellent condition. Office manager, Jasmin, was on top of all town requirements in these difficult times. We would highly recommend Drainworks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Marc S.
03/2020
4.0
Very responsive and explained our issue clearly

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$950

David S.
02/2020
5.0
Stephen was prompt, courteous, and very helpful with explanations and tips.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Karen L.
02/2020
4.5
On time..results were excellent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Steve D.
01/2020
4.5
Great, but a little expensive

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$520

Theresa D.
01/2020
5.0
Responded quickly. Stef did a great job. Nice to deal with. I thought they were a little expensive.

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
5.0

Yes, I recommend this pro

Brian G.
12/2019
5.0
Quick response, next day service. Outstanding tech, fixed the issue in under an hour. I would recommend them and will use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Bruce G.
12/2019
4.0
Stef, who came out to my house was very easy to work with and explain what problem I was having with my drain. I would recommend and have kept this company as a call back for any of my plumbing issues in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eric C.
12/2019
5.0
Recently i was surprised by a broken sewer main in my basement. I really wasn't sure how to handle it and then Drainworks contacted me and immediately put me at ease. They scheduled a tech to come out and look at the job the same day. Stefan text me to let me know when he would arrive and he got right to work. Drainworks makes the Dreamwork

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Judy J.
12/2019
5.0
Stefan was very personable, efficient and courteous. He completed the replacement of the sump pump switch in less than 30 minutes without any problems

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alice C.
12/2019
5.0
He was quick to arrive and he was very efficient in solving our problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul E.
12/2019
5.0
A pleasure to de with. Service delivered on time and as scheduled

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peter K.
12/2019
4.5
Drainworks helped us out in a pinch. The staff were professional, personable, communicative, knowledgeable, and ultimately solved our issue (clogged drain) effectively and with relative ease. The cost of hiring a plumber always hurts the wallet more than I would like, but having said that I will definitely recommend Drainworks to others and would certainly hire them again. Thanks Stef, for your good work!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Preston S.
12/2019
5.0
Quick response to my plumbing emergency. Quick, but very thorough. Extremely professional and respectful.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Paul L.
12/2019
4.5
Explained the process the entire way and proceeded to perform timely and courteous service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Desmond C.
12/2019
5.0
We couldn't be more pleased with Drainworks Plumbing & Septic, LLC. I'd highly recommend them because the quality of work is outstanding and the pricing is unbelievably fair. Think about that when it comes to hiring a plumber. As far I'm concerned we have our plumbing service locked here. Stef did the job at our house and wasted no time in diagnosing where the problem was with our kitchen-clogged sink and fixing it. He was having conversations with us like he knew us! Anyway all that adds up to outstanding service and an outstanding company. Job well done Drainworks! For quality of work and pricing you can't go wrong here.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Roger L.
12/2019
5.0
Great professional company. Great job, very neat and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cheryl C.
11/2019
2.5
Job was done on time and well but I found them to be very expensive. $274.00 to clear a drain. Didn't even take an hour.

Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
4.0

Yes, I recommend this pro

Jonathon E.
11/2019
5.0
See previous comments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

489 Old Hartford Road, Colchester, CT 06415

http://calldrainworks.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM
Sunday:
Closed

Licensing

Licensed*

Trade License Number
HIC.0650272
Trade License Locale
CT
Trade License Expiration
03/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

septic tank company,
well,
sewer cleaning company,
water softener installer,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 6:00 PM

Sunday: Closed

Drainworks Plumbing & Septic, LLC accepts the following forms of payment: CreditCard
No, Drainworks Plumbing & Septic, LLC does not offer free project estimates.
No, Drainworks Plumbing & Septic, LLC does not offer eco-friendly accreditations.
No, Drainworks Plumbing & Septic, LLC does not offer a senior discount.
Yes, Drainworks Plumbing & Septic, LLC offers emergency services.
No, Drainworks Plumbing & Septic, LLC does not offer warranties.

Contact information

489 Old Hartford Road, Colchester, CT 06415

http://calldrainworks.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM
Sunday:
Closed