Drainworks Plumbing & Septic, LLC

septic tank company, well, sewer cleaning company,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

At Drainworks Plumbing & Septic, LLC, we take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

8 years of trusted experience
Emergency Services Offered

Amenities

Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8213 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
8%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 101-125 of 213 reviews

Wendy C.
08/2020
5.0
4 other plumbing contractors suggested I replace my sump pump becauae it was 30years old without even seeing it. Another said he would come to evaluate for349.00, but would then return to repair for an additional cost. A tenant had turned off the outtake valve causing fuse to pop. It's nice to know that there are still honest people out there. Thank you for prompt and honest service. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rajesh A.
08/2020
5.0
Nothing

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

David B.
07/2020
5.0
They were prompt thorough and reasonably priced. They gave me a rubber reminder for the fridge, sent a thank you note and said they would call me in two years.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Maria B.
07/2020
5.0
Drainworks customer service was exceptional. Special mention to Jasmine who goes above and beyond in catering to our needs. Derrick too who was on site was very helpful in giving us basic information on septic maintenance especially for us who did not have any experience with this particular system. We are one happy customer here!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Josephine D.
07/2020
5.0
Great communication. Was on time fast working and cleaned up after

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,500

Norm S.
07/2020
5.0
Alex the plumber was outstanding! He was extremely professional, knowledgeable, and he finished quickly. I will most assuredly call this company for all my plumbing needs from now on

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Maxine L.
07/2020
5.0
A job well done by the both of them Stef and Derrick thany you so much👍🏾😊

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lisa G.
07/2020
5.0
Very courteous, arrived early, cleaned up, and most importantly successfully completed the repairs needed. I would recommend them for septic repairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,600

Victoria O.
06/2020
0.5
Snaked through a sink and charged $165.00 plus diagnostic fee plus tax. Stay away if you want to save money. The guy who showed up for the job was pleasant and competent but his boss quoted this ridiculous price on the phone. He is being used. Sad!

Rating CategoryRating out of 5
quality
2.5
value
0.5
responsiveness
3.5


Joseph F.
06/2020
4.5
Very Well Done

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

David S.
06/2020
4.0
Good crew!

Rating CategoryRating out of 5
quality
3.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Mary D.
06/2020
5.0
Very polite and helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James T.
06/2020
5.0
Derrick called to be sure it was ok to arrive early! He then answered all my questions and did a nice job. He was very courteous and knowledgeable. He cleaned up everything like you would never know he was there. Price quoted was reasonable- and as advertised- no surprises. I will definitely hire Drainworks in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$380

Anthony L.
06/2020
5.0
Very respectful reasonable and courteous and that's all that matters I'll be in touch with you again on the next job because you were scheduled to do it thank you Anthony little

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joseph C.
06/2020
5.0
Young man who came out was friendly and knowledgable. He explained the problem and took care of the situation. Thorough job, above and beyond.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pat H.
06/2020
5.0
From the beginning of our call with Jasmine in the office, it was pleasant and accommodating. The appointment was quick, as we do not live in the area now, we got a call after the initial inspection with the results from Stef. We discussed different avenues of repair and felt very comfortable with the ones that were offered and explained. He did the work at that point, the office emailed us the bill, then called and it is done. The cooperation, truthfulness and congeniality we experienced was wonderful. Would highly recommend this company and the people who represent it. Thank you Jasmine and Stef. Pat Harrington

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$514

Amanda S.
06/2020
5.0
The entire team was extremely friendly and knowledgeable. Work was done timely and they even followed up without charging extra. Thanks to Justin and his team.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dave S.
04/2020
4.0
Responded to me immediately and sent technician same day to fix my issue

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Cynthia L S.
04/2020
5.0
Knowledgeable professionals! Drainworks did what others would not. I highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

SEAN K.
04/2020
5.0
Stefan was very helpful and courteous. As a new homeowner, I learned alot about the sump pump and what to prepare for. Had a good consultative session and will be hiring them for future works. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

489 Old Hartford Road, Colchester, CT 06415

http://calldrainworks.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM
Sunday:
Closed

Licensing

Licensed*

Trade License Number
HIC.0650272
Trade License Locale
CT
Trade License Expiration
03/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

septic tank company,
well,
sewer cleaning company,
water softener installer,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 6:00 PM

Sunday: Closed

Drainworks Plumbing & Septic, LLC accepts the following forms of payment: CreditCard
No, Drainworks Plumbing & Septic, LLC does not offer free project estimates.
No, Drainworks Plumbing & Septic, LLC does not offer eco-friendly accreditations.
No, Drainworks Plumbing & Septic, LLC does not offer a senior discount.
Yes, Drainworks Plumbing & Septic, LLC offers emergency services.
No, Drainworks Plumbing & Septic, LLC does not offer warranties.

Contact information

489 Old Hartford Road, Colchester, CT 06415

http://calldrainworks.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM
Sunday:
Closed