East Coast Mechanical Inc

Good.

OK. Said it was still usable.

It was located

It went very well. A thorough job.

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Not responsive after first visit

Did a great job

unknown

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Install went as discussed. Very happy with final result.

We have a Ductless Air Conditioning system installed just over a year ago by the same company. It has been terrific. The company did a great job installing and was easy to work with. Oddly it stopped working last month. THey had to come out 3 times to get the problem fixed. It was all covered under warrenty and service contract (which oops I had forgotten to buy at the end of the year but they offered me on the phone before the guy came out so the work was all free thank goodness!). They had to do quite a bit of detective work iwth the company and reprogramming and we are back in business with a functioning unit!

Excellent experience throughout the calls/consult. Install and response to my quesions. Good produt installed on time, with good clean up after.

A year ago, a part suffered a crack and leaked out all of the refrigerant, requiring replacement and new refrigerant which repair was carried out rapidly and to my complete satisfaction by the same excellent technician. It should be noted that when we moved to the area and bought our house years ago, there was no air conditioning in it. Because my wife and I are relatively severely allergic to pollen, etc, we don't tolerate leaving windows and doors open for breezes to blow through the house. We knew we needed better than average whole house A-C. We investigated special filters in A-C units for such medical problems, and we chose East Coast Mechanical because they were noted to be dealers for the best such special filtering A-C systems that we could find. The final system we chose cost significantly more because of the special ultrafine filtration unit fitted into the basic A-C system. The entire project went smoothly over just 2 days, came in on budget, and has worked very well for us for the past 7 years. We chose to purchase the annual maintenance program and have been well satisfied. I would absolutely recommend this company and if we should move to another house we will be calling them to check out the situation in the new place.

About 8 years ago I had East Coast install my central air conditioning system. Since that time I have had them perform a yearly maintenance on my system. The price of the service contract includes a yearly maintenance. As usual the technician was on time and very professional. He cleaned the system and checked to make sure everything was working properly. Very happy with this company.

Mike did a great job. I called Friday, but Mike came on Monday, I didn't have to wait long time for the service. He arrived on time and found our problem quickly. He provided a quality service. I highly recommend him. If I have a A/C problem in future, definitely I'll call them again. Thanks East Coast!

Mike came out and reviewed my central air unit as discussed . He was knowledgable and very informative regarding the unit .He informed me that the circuit board was the issue , what could have caused it and what needed to be done . He was able to replace it on the spot and reminded me to keep yearly maintenance servicing to the unit and to change the filters . Mike also mentioned the piece he was replacing even had its own trip sensor that would prevent the system from getting fried again . He also added freon and made sure the unit was working properly prior to leaving . I am very pleased with the work done.

They were fine and got the job and things worked well, responsive to follow ups

Mike F. did a great job getting the unit working, Courteous and hard working. reasonable price

Arrived on time, worked quietly, efficient and go natured. I am delight with the new Trane AC. There was no extra charges except for a new electrical box which is another story.

these people are special. polite, competent, articulate, punctual. I cannot praise this company too highly, especially by comparison to other providers in this area

There was nothing I didn't like. They were responsive and professional. They were very neat and cleaned up after themselves. During the installation, they were here when they said they would be here. Everything was great, they were very professional.

My husband and I purchased a condominium knowing that both the gas furnace and the central air conditioner would have to be replaced. We had a list of several Angie's List companies and started by calling East Coast Mechanicals. We had an estimate in mind but the price came in so much lower than expected and the description of the work to be done (including full clean up of the premises) was so impressive we called no further companies. They were every bit as good as they sounded in the sales presentation. The installation was scheduled within the week. Half the estimate was required as a down payment which basically covered the cost of the materials. They would not accept final payment until we were absolutely sure the work was done to our satisfaction. They even applied for the energy rebates for us which promptly came a couple weeks later. I cannot say enough about the professionalism of the crew. The work was also done in half the estimated time. You could do no better than to use this firm.

Very well. It's a small company but the workers paid attention to detail and they were very clean & neat - done Nov 2009.

Two East Coast Mechanical installers arrived precisely on time and went directly to work. They first removed the old split-system air conditioning unit (and hauled it away later). Within about 3 hours they had fully installed the new Mitsubishi. To our pleasant surprise, they took extra care to locate the plumbing and electrical so that the existing hole in the house could accomodate both rather than drilling a new, large hole. At the end of the installation, they cleaned up completely and took the time to show us how to properly use the remote control and other features. Note: If the installation cost is offset by rebates from your town or the manufacturer, you'll need to be patient while waiting for the checks. This isn't East Coast Mechanical's fault. They send the paperwork right away, but it can take months before the rebate checks finally arrive. We waited almost 4 months before finally receiving the rebate from Mitsubishi.