East Coast Mechanical Inc

Heating and Air Conditioning, Water Heaters, Plumbing

About us

Formed in 1994 by Norm Wium, East Coast Mechanical Inc. has become one of the preeminent Trane Comfort Specialist Dealers in the area. We specialize in residential renovation and replacements along with residential/light commercial construction and service. Located at 1187 Highland Avenue in Cheshire, we have a complete fabrication shop, office and service parts inventory on site. We offer 24-hour service, maintenance agreements and, of course, free evaluations and heat loss calculations for comfort system installations. Additional email - info@calleastcoast.com.

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning Repair & Maintenance.

Services we don't offer

Plumbing, Range Hoods, & Air Duct Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.789 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
6%
3
3%
2
1%
1
8%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 76-89 of 89 reviews

Ivan H.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Stephen W.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Air cond leak. Took care of it. Coils freezing up, added freon to system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Beth L.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They replaced my central air conditioner compressor. Another service company gave me a quote but I was not happy with their service. East Coast beat that quote and provided a better unit. Every single service person who came to the home was professional, thoughtful (took shoes off) and very nice. I was very impressed especially after working with another company that did not have these qualities. The unit is up and running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from East Coast Mechanical Inc
Thank you for the positive review, we truly appreciate it, and your business! We look forward to being your trusted HVAC company for years to come!

Henry P.
04/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I was told by Dave the guy who comes out for the estimates that he would be there by 12 or 1 pm. I got a call from him around 1pm telling me that he wouldn't be there until 145pm. He did arrive at my house around 150pm , but he was on his cell phone in my driveway for another 15 minutes before I went out to ask who he was , I didn't even know who he was because there was no logo on the outside of his Toyota 4 runner . He finally got off his phone after I went up to his vehicle and knocked on his window to ask him who he was and get off his cell phone. He was very rude and defensive and told me my appointment was for 2 pm and he was actually early. I then told him he was wrong . He said do you want to do the estimate or not and I said I don't want to do business with you if it starts out with lies and mistrust. So he then got into his truck and speed out of my driveway so I don't recommend this company. Sorry

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

Response from East Coast Mechanical Inc
We regret that the customer was inconvenienced due to a misunderstanding. We understand everyone's time is valuable. Unfortunately it sounds as though there was a miscommunication regarding the time of the appointment. Our records show the appointment was set for 2pm, however, the customer stated he was expecting our specialist between 12 and 1pm. Our procedure is to book a two hour appointment on the hour (8-10, 10-12, 12-2, 2-4) to ensure punctuality, and to call ahead if we are going to be late (or early, as we did in this situation). This situation has been addressed by the owner/president of the company. Once again we regret this customer had a poor experience with East Coast Mechanical.

Donna P.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: East Coast Mechanical was contracted to convert my heat and hot water from oil to natural gas. They installed a Weil-McLain boiler which heats the house and provides hot water year round. The young men that installed the service were skilled and meticulous in their work. It was a huge job, but they remained until late the last day (31st) to make sure I the new boiler was up and running. East Coast Mechanical will be returning on the 9th to remove the old furnace and oil tanks. I can't say enough about everyone I have been in contact with from the office manger, salesperson and technicians. I will continue to use them for all my needs in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,600

MICHAEL W.
12/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$600

max R.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
Excellent.
Description of Work: New boiler replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

amanda F.
07/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The mechanic came to service my Air Conditioning unit. Refilled my freon. Very knowledgeable and very helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Barbara M.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The installed ductless A/C |Fantastic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,600

Crystal K.
06/2014
5.0
Great !
Description of Work: Oil/ Fern Maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Greg M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Excellent.
Description of Work: Routine maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Paul H.
05/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new furnace

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David L.
05/2014
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: East Coast Mechanical salesperson was extremely rude and unprofessional when dealing with us.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$7,500

Mary P.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Representative came promptly to our home and gave us information on both Central Air and Ductless heating systems. Was very professional. However at this time we have decided not to go ahead with air conditioning.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1187 Highland Ave Ste 2, Cheshire, CT 06410

http://calleastcoast.com

Service hours

Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM


Licensing

Insured

Licensed*

Trade License Number
HTG.0303257-S1
Trade License Locale
Connecticut
Trade License Authority
Connecticut
Trade License Expiration
08/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Heating and Air Conditioning,
Water Heaters,
Plumbing

FAQ

East Coast Mechanical Inc is currently rated 4.7 overall out of 5.

Monday: 8:30 AM - 4:30 PM

Tuesday: 8:30 AM - 4:30 PM

Wednesday: 8:30 AM - 4:30 PM

Thursday: 8:30 AM - 4:30 PM

Friday: 8:30 AM - 4:30 PM

East Coast Mechanical Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, East Coast Mechanical Inc offers free project estimates.
No, East Coast Mechanical Inc does not offer eco-friendly accreditations.
No, East Coast Mechanical Inc does not offer a senior discount.
Yes, East Coast Mechanical Inc offers emergency services.
Yes, East Coast Mechanical Inc offers warranties.
East Coast Mechanical Inc offers the following services: Heating & Air Conditioning Repair & Maintenance.
Plumbing, Range Hoods, & Air Duct Cleaning.

Contact information

1187 Highland Ave Ste 2, Cheshire, CT 06410

http://calleastcoast.com

Service hours

Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM