Arbor Energy is a full service heating and cooling company servicing New Haven County with heating oil delivery, home heat and air conditioning service and installations, and much more since 1994.
Business highlights
31 years of trusted experience
Emergency Services Offered
Services we offer
Home heating oil delivery, heating system service and installations, air conditioning service and installations
As a new home owner, Arbor Oil sent me two mailings offering automatic oil delivery at a decent price along with a free 3 year maintenance contract. Twice I called Arbor Oil and asked to be set up. Both times they said a Sales Rep would be contacting me. Neither time was I called back. I even mentioned when I called the second time that I had called a few weeks earlier.
Description of Work: Oil delivery and maintenance contract for furnace.
Rating Category
Rating out of 5
value
5.0
professionalism
3.0
responsiveness
2.0
Response from Arbor Energy LLC
Member, I am very sorry to hear that you had this experience with us in the past. We certainly understand your frustration and would like to apologize for your experience. Since your post, we have made a number of changes here, including overhauls of both our sales and customer service departments. We would like you to know that customer satisfaction is our number one goal here at Arbor Energy. We would love the opportunity to speak with you again address any questions you may have. If you have any heating or cooling needs that you feel are not being met we would appreciate being able to address them with you. Again, I am sorry for the unfortunate experience. Sincerely, Hunter, Arbor Energy
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All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/
Service Categories
Heating and Air Conditioning,
Heating Oil,
Water Heaters
FAQ
Arbor Energy LLC is currently rated 2 overall out of 5.
Monday: 8:00 AM - 4:00 AM
Tuesday: 8:00 AM - 4:00 AM
Wednesday: 8:00 AM - 4:00 AM
Thursday: 8:00 AM - 4:00 AM
Friday: 8:00 AM - 4:00 AM
Arbor Energy LLC accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
No, Arbor Energy LLC does not offer free project estimates.
No, Arbor Energy LLC does not offer eco-friendly accreditations.
No, Arbor Energy LLC does not offer a senior discount.
Yes, Arbor Energy LLC offers emergency services.
No, Arbor Energy LLC does not offer warranties.
Arbor Energy LLC offers the following services: Home heating oil delivery, heating system service and installations, air conditioning service and installations