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Ace Van & Storage Inc

Moving Companies, Piano Movers, Auto Transportation,

About us

We are a full service moving and storage company and an agent for United Van Lines. Our owners are hands on and involved in day to management of approximately 15-20 employees (not contractors),12 trucks, and 30,000 sq. ft. warehouse. *For payment, we accept credit cards for inter-state moves.

Business highlights

78 years of trusted experience

Services we offer

Moving & storage facility.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.928 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
4%
3
4%
2
4%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 28 reviews

Cynthia N.
02/2018
5.0
moving companies, piano moving
  + 0 more
Wonderfully!! They were punctual, hard-working, careful, skilled and very smart. I say they were smart because they realized that we would be crammed in half of the house with all of our furniture while the floors in the other half of the house were refinished. They actually suggested and set up a small space in the half of the house where we'd be living that was quite functional. They didn't just move furniture; they thought about how to best do it to fit everything in half the space and still be able to, for example, open the refrigerator. We choose them for the good price and their availability on two consecutive weekends.
Description of Work: Moving furniture from one side of the house to the other two times so the floors could be refinished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Lauren T.
10/2017
5.0
moving companies
  + -1 more
Five strong gentlemen arrived promptly at the planned time, were courteous and professional throughout the day, and very careful with our stuff (nothing was damaged). We were very pleased. The only issue was that the final amount was around $1000 more than the estimate (that had been provided after someone looked over our apartment), which was surprising to me given that we had sold significant amounts of furniture (thereby creating *less* stuff needing to be moved) in between the estimate and actual move. The job took several hours longer than anticipated and I'm not sure why this was the case but I still do not regret going with them as they worked very hard and did a great job.
Description of Work: Moving from a 2nd floor 3BR apartment to a 3-story house (4 including the basement).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Arthur M.
09/2017
5.0
moving companies
  + -1 more
They were very good.
Description of Work: They helped me move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald K.
06/2017
5.0
moving companies, piano moving
  + 0 more
First, we received a detailed and *binding* estimate from Tom Mulrooney. He spent quite a while here and answered all my questions definitively. Any questions we had subsequently were immediately dealt with. The move went without a hitch. The movers were very respectful of our belongings and both homes. Nothing was damaged at all and all items (over 200) were accounted for at the end. These guys work hard! Over 6 hours at the load out and 5 hours unloading - they never took a break, even for lunch in weather that was hot and humid. This is not the least expensive company we received an estimate from, but I am a firm believer in "you get what you pay for" and after reading all the horror stories on various on-line sites (including this one) we went Ace. It was the right decision.
Description of Work: We moved from West Hartford, CT to Brooklin Maine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Tom P.
06/2017
5.0
moving companies
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Jonathan G.
04/2017
5.0
moving companies
  + -1 more
Mike and his crew were punctual, friendly, polite, professional, careful, and got the job done quickly. If they weren't sure about something they asked. Very reasonably priced as well. We were really impressed and would highly recommend them to anyone else who is looking for a moving company.
Description of Work: We recently moved from Bristol to Southington and hired Ace Van & Storage to move all of our furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Irina C.
04/2017
5.0
moving companies
  + -1 more
It went more or less ok on the day they moved us out. On the move-in day to the new house, most of the crew were different and they moved slow and weren't as great as the initial crew. Hence the B. Owner was great - we had a delay and he held our stuff another night and figured out movers for the next day.
Description of Work: Moved from one house to another, stored our items on trucks for 2 nights

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Kito B.
12/2016
5.0
moving companies
  + -1 more
They arrived on time, they were very professional and friendly. They were very careful not to damage any furniture or any walls/floors in either place. After all was said and done they got the job finished sooner than expected and charged me much less than the original quote. I'm very happy with their services and would definitely choose them again. Hopefully I won't be moving any time soon though :)
Description of Work: I needed them to move large pieces of furniture from my apartment to my house in the same town.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Ellen H.
05/2016
5.0
moving companies
  + -1 more
This provider did an excellent job. There were very careful with our furniture and wrapped it up well.
Description of Work: Moving and storage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,509.86

Daniel E.
01/2016
5.0
moving companies
  + -1 more
unknown
Description of Work: They were great - professional, clean, careful. Great Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Jill C.
10/2015
5.0
moving companies
  + -1 more
Tom was great- he gave me an accurate estimate after arriving on time. He gave me info to do my own packing. I did use the 200.00 worth of supplies for 100.00. He helped me pick out which boxes I would need and loaded up my car for me. People were available to answer questions as the move got closer. On moving day they arrived on time and were careful with everything. Only 1 glass was damaged but that was because it was put in the box crosswise by a friend instead of upright. I would definitely use them again and recommend them to anyone back in CT!
Description of Work: loaded and moved me from CT to Idaho

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,900

Barbara Price S.
08/2015
2.0
moving companies
  + -1 more
How did it work out?, not well. I put in a request to get a refund, what happened is, they said that if they were to cross day clients to pick up the furniture which I wanted, it would cost three times as much, and then I had two other companies, they never called me back. The price was nothing like what you gave me. It had no connection with your price at all. They were polite thats all I know.
Description of Work: The last time of contact with them was two days ago. I purchased a big deal for $309 and they told me it would tripple that, over $1000. I didn't use them.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0

$1,000

Response from Ace Van & Storage Inc
[Removed Member name], As I stated when we spoke, the Angie's List deal was for local moving not interstate moving. Once a shipment will cross state lines we have to follow United Van Lines pricing guide lines and cannot involve an Angie's List purchase. I'm sorry that you are upset, but there are Federal guide lines that I must follow. I have spoken to my Angie's List rep. and hopefully this misunderstanding will not happen in the future. I don't know about the other two companies who didn't call you back, but I feel your review should be of Angie's List not my company. I was up front and honest with you from the beginning and provided the best price I could given the work requested. You have reviewed a service that was never requested or provided.

Barbara D.
08/2015
5.0
moving companies
  + -1 more
6 Linden St. ApIt is a pleasure to recommend this company to anyone thinking about moving. They are, prompt, reliable, friendly and enormously flexible They go above and beyond in their efforts to be helpful. Despite the fact that we moved on a day that was 90 degrees and our apartment is on the second floor there was not even a hint of complaint. They were consistently pleasant and helpful. I highly commend these movers for a job very well done!
Description of Work: The mover moved us into storage in June and then into our new home in July.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Ace Van & Storage Inc
Thank you [Member Info Removed], my crew enjoyed working with you as well. Enjoy your new home.

Maurice C.
07/2015
3.0
moving companies
  + -1 more
unknown
Description of Work: I gave a tour before starting. Everything was tagged with colorful Post-Its. I checked on their progress several times and it seemed like it was going well and I was frequently assured that all was well, they had it under control. This was a senior move with limited pieces to handle. It seemed like it was OK until I noticed that some items were not moved, e.g.,the microwaved was all packed and found the turn table the next day at my former residence and larger items never arrived as I found out the next day when I walked in to clean the condo and recognized at least several sizable pieces were totally left behind. (For me to subsequently move them in my car)???? The biggest and most annoying mistake was losing all the brass screws and fittings for my brass bed. I had let it go so I could polish the overall bed and I guess that led them to again(!) forget and not paying attention to detail. I generally trust professionals to do their work without hounding them. I hate being on their heels. We had ended up on excellent terms until further checking proved me wrong.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$769

Response from Ace Van & Storage Inc
[removed member name], I understand your frustration. However, I did come back out to your home and move the few items that you requested, including packing the lamps and picture at no cost to you. As far as us losing the hardware for your bed, that is simply not true. The hardware is in a ziplock bag in the nightstand. You have confirmed this twice already, by phone and in person when I came back to your home. I'm sorry there was a misunderstanding during the original move, but it is my understanding that we have since corrected the issues. Thank you, Erin

Barbara D.
06/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: the moved our house full |Of furniture with not one hitch. We had a lot of antiques, grandfather |Clock etc. They were |Skilled and careful Nd also very pleasant to deal |With despite the 92 degree temperature. We |Recommend them |very highly without reservation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Crista D.
06/2015
5.0
moving companies
  + -1 more
They responded quickly. I went and got the boxes. Great service.
Description of Work: Respond promptly about giving me $200 worth of boxes for $100. Boxes I didn't use, I was able to exchange for boxes I needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Harold B.
05/2015
5.0
moving companies
  + -1 more
I cancelled the service and am only writing this review to stop the review reminder from popping up every time I sign on.Nothi
Description of Work: Was not asked to do anything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ronald C.
04/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: They were able to help my wife pack and protected fragile items for the move. They were prompt and very personable. My move was from Connecticut to Florida. The furniture was delivered on time, as advertised. And even though they had a two flight walk up , they never complained. They even helped me unwrap some items and removed the cardboard. I was very satisfied and will use them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Martha R.
04/2015
4.0
moving companies
  + -1 more
unknown
Description of Work: Moved us out and into our new place 2 days later, so we had two different crews. All were great. Were nice and flexible about a delay in our closing that I'm sure caused them to have to shuffle a lot behind the scenes but very smooth toward us.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Ken C.
02/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: No problem at all.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Ace Van & Storage Inc
Thank you for your kind words. It is our goal to help our customers, big and small, to have a stress free move experience.

stephen L.
11/2014
5.0
moving companies
  + -1 more
Every contact we had was professional from start to finish. That includes Tom (Ace Sales Mgr), Ace's loading crew in CT as well as United Van Lines delivery/unloading crew in FL. In addition we were given a prompt payment adjustment in our favor when actual load weight was smaller than the initial estimate. If you are looking for a mover in the central Ct area you can rely on Ace.
Description of Work: Small household move from CT to FL, approx. 1200 miles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Ace Van & Storage Inc
Thank you for your kind words. It is our goal to help our customers, big and small, to have a stress free move experience.

Betsy A.
10/2014
5.0
moving companies
  + -1 more
It was a pleasure to speak with Erin, who provided all necessary information and scheduled an appointment for the move. He was friendly, professional, knowledgeable, and inspired confidence that all would go well. Our movers were Mike and Colin. They also were friendly, arrived on time, and certainly knew what they were doing. They did a great job! Every part of the move went well, from start to finish. It was a wonderful experience! I would be happy to use their services again, and highly recommend them!!!
Description of Work: They moved furniture from a storage unit to my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$309

Response from Ace Van & Storage Inc
Thank you for your kind words. It is our goal to help our customers, big and small, to have a stress free move experience.

Lelah C.
03/2014
5.0
moving companies
  + -1 more
ACE was great - Mike and Bill were our two movers, and they displayed incredible patience as we assisted my aging parents in their first downsize move. We booked them for four hours and kept them nine, and they never complained, even when we had them move two treadmills at the end of the day! I thought my dad had booked movers, but when I spoke to him the day before the move, he explained that he'd hired two guys he knew and a couple of pick up trucks and planned to do the move over 4 days! Heck, no! I called around, and with one day's notice ACE stepped up to the plate (I do think I paid a little more per hour due to the short notice, but --- what are you going to do?) The office was quick and responsive, the guys were wonderful and patient. What more can I say but a big thank you to them for their incredible assistance on a tough weekend!
Description of Work: With one days notice, ACE helped us move my parents across town.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Ace Van & Storage Inc
Thanks for your review. The only reason it cost a little more is because it was a Saturday move which is the only day we charge overtime rates. Thanks again Tom

Bill S.
08/2013
5.0
moving companies
  + -1 more
Mike, Wayne and Asnick were ultimate professionals! We were so pleased with their efficiency, great attitude, being careful with our items and double-checking with us which items to move and where to place them at our final destination. These men exuded integrity and a strong work ethic -- mixed with humor and affability. Sadly, two of the men cut themselves during the moving process, but they patched themselves up and forged ahead. Bless them. Lovely people! Prior to the move, we picked up 3 used wardrobe boxes -- which were given to us at no extra cost. The sales representative, who we called for an estimate prior to the move, was prompt and sized up our needs quickly and he provided us with a reasonable price. We would highly recommend Ace Van & Storage.
Description of Work: Move our furniture from Cheshire, CT to Middletown, CT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,001

Response from Ace Van & Storage Inc
Thank you for your kind words. It is our goal to help our customers, big and small, to have a stress free move experience.

Louis P.
06/2013
5.0
moving companies
  + -1 more
We stumbled upon Ace movers when we were looking for a firm to move portions of our household in the northwest corner of CT to a second home just outside New Haven. Boy, were we lucky to have found them! Ace's estimate of costs for the move was the lowest of any of the (many) movers we contacted -- and then, when the actual move was complete, even though we added a few significant items, the final cost was fully 15% less than their written estimate! None of this would have been worth it if the movers hadn't been timely and competent, but Pat and Mike were that and more. They arrived right in the time window we had been led to expect. They went out of their way to be helpful, taking care to protect our pieces and showing real concern that we were satisfied with their placement of furniture in our new house. On the basis of our experience, I would recommend Ace to anybody. On every count -- cost, punctuality, skill and good humor -- the guys from Ace made this the best moving experience we have ever had.
Description of Work: Moved furniture and family goods from a small town in northwest CT to the New Haven area, stopping to pick up an additional piece in a town along the way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Ace Van & Storage Inc
Thanks for the review. We really try to help everyone.
    • 1(current)
    • 2

Contact information

210 Realty Dr, Cheshire, CT 06410

http://www.ace-van.com

Service hours

Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Moving Companies,
Piano Movers,
Auto Transportation,
Storage

FAQ

Ace Van & Storage Inc is currently rated 4.9 overall out of 5.

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Ace Van & Storage Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Ace Van & Storage Inc offers free project estimates.
No, Ace Van & Storage Inc does not offer eco-friendly accreditations.
No, Ace Van & Storage Inc does not offer a senior discount.
No, Ace Van & Storage Inc does not offer emergency services.
No, Ace Van & Storage Inc does not offer warranties.
Ace Van & Storage Inc offers the following services: Moving & storage facility.

Contact information

210 Realty Dr, Cheshire, CT 06410

http://www.ace-van.com

Service hours

Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM