The Pool Shack only came 1 time originally to check the pool. We were waiting for him to come and do the second inspection but he never did. We finally got him out again about a year later, and it was clear that there was a leak in the pool. He was not able to find a leak at all, and informed us that he did not think there was one. At that point, no other work was done, and he left. It feels as though we have not gotten $900 worth of work, as he was never able to do much for our pool. At this time, we will not pay him any more, or have him out to work on our pool again. Due to the experiences that I have had, I would not recommend the Pool Shack to anyone looking for any type of pool repair or maintenance.
Description of Work: I hired The Pool Shack to inspect our pool, before we bought our home. He was supposed to make two trips in order to do the complete pool inspection.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$900
Herbert H.
04/2012
5.0
pool cleaners
+ -1 more
I would give him an A. He was professional and courteous. He fully explained the deal, he was good to deal with.
Description of Work: He does the regular maintenance on my pool. He also replaced a motor and some tile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
patricia H.
06/2011
5.0
pool cleaners
+ -1 more
I had very good service from them.
Description of Work: They resurfaced my in-ground pool.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/
Service Categories
Pool and Spa Service
FAQ
The Pool Shack is currently rated 3.7 overall out of 5.
No, The Pool Shack does not offer free project estimates.
No, The Pool Shack does not offer eco-friendly accreditations.
No, The Pool Shack does not offer a senior discount.
No, The Pool Shack does not offer emergency services.