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Russell J Richardson Inc

Plumbing, Heating and Air Conditioning

About us

Over 70 Years Serving The Farmington Valley! Russell J. Richardson Plumbing & Heating has been trusted for generations to do quality plumbing and repair work.

Business highlights

80 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, Heating, Water Heater, Water Pump, New Construction, Frozen Pipe repairs

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.08 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-8 of 8 reviews

Susan S.
01/2018
5.0
plumbing
  + -1 more
Very well. Clean, neat, very responsive.
Description of Work: Repaired a dripping shower and a leak in jetted tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chad E.
08/2017
5.0
plumbing
  + -1 more
I was very happy with my experience with this company. My first call was returned very quickly and Russ was very nice. I was able to text him pictures of the valve handles and he called me back immediately. They were able to come out within a couple days (it was not an emergency). "Young Russ" came out and did the work. He was great. Super professional and did the work quickly and efficiently. The price was good and I was very pleased with the work. My only regret is that I have since moved out of the area. A good plumber is very hard to find and I no longer live in their service area. They would absolutely be my go-to company for this type of work.
Description of Work: I needed repairs on leaking valves in two bathtubs and showers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$463

Consuelo G.
08/2016
5.0
plumbing
  + -1 more
We had an excellent experience with them. Calls were returned promptly, appointments were easy to schedule and they came on time. The work was first rate and the price was reasonable. It’s a family business and both Russ III and Russ IV were friendly, helpful and very professional. We definitely would use them again.
Description of Work: Installed a cut-off valve in basement water line. Installed new faucet for existing Instant Hot Water Dispenser in kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Consuelo G.
08/2016
5.0
plumbing
  + -1 more
Very pleased with responsiveness and work done. Hot water dispenser needed to be replaced under Product Warranty and Russ was extremely helpful in dealing with the manufacturer. Both Russ and his son were a pleasure to work with.
Description of Work: Installation of a new InSinkErator hot water dispenser at kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric W.
01/2016
5.0
plumbing
  + -1 more
I have used his services on several occasions. He is always easy to reach, responsive, punctual, and professional. Everything you would want a plumber to be. There was one time when he even helped me solve a problem by phone at no charge. I definitely plan to use his services for all of my plumbing needs in the future.
Description of Work: Russell fixed a leaky pipe caused by yours truly while snaking a drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

WAYNE D.
12/2013
5.0
plumbing
  + -1 more
Came the day called. Russ has done other work for us before. He is prompt, professional, and his work has always been satisfactory. His prices seem in line with local standards.
Description of Work: Repaired the problem with our shower water and temperature controller for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Debra H.
03/2013
5.0
plumbing
  + -1 more
They responded quickly, they were on time, and were very friendly. It is a family business. I would refer them to family and friends. They were not cheap but then with a plumber you don't want somebody that doesn't know what they are doing. I didn't do any price comparison either.
Description of Work: I used Russell J Richardson Inc to repair a shower. They had to get in and take the plumbing apart, cut through the drywall and replace something in it to ix it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Ron S.
03/2012
5.0
plumbing
  + -1 more
His work is excellent. He is prompt and he does what he says he is going to do. I was treated very well by him. He is courteous. The price is fair; it is standard price which is neither high nor low. He is very professional.
Description of Work: I have used Russell J Richardson Inc for different types of plumbing works. They fixed a leaky toilet the last time

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

    Contact information

    PO Box 132, Canton, CT 06019

    http://www.russelljrichardson.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Plumbing,
    Heating and Air Conditioning

    FAQ

    Russell J Richardson Inc is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Russell J Richardson Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Russell J Richardson Inc does not offer free project estimates.
    No, Russell J Richardson Inc does not offer eco-friendly accreditations.
    No, Russell J Richardson Inc does not offer a senior discount.
    Yes, Russell J Richardson Inc offers emergency services.
    No, Russell J Richardson Inc does not offer warranties.
    Russell J Richardson Inc offers the following services: Plumbing, Heating, Water Heater, Water Pump, New Construction, Frozen Pipe repairs

    Contact information

    PO Box 132, Canton, CT 06019

    http://www.russelljrichardson.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed