They helped us choose the perfect couches and chairs for our family room: super comfortable, top quality Harden pieces. The quality andprices were excellent, way better than any of the big name chain furniture stores (like Ethan Allen and Boyles, etc.). We loved the furniture so much we went back and ordered all our upholstered living room furniture, plus two bedrooms of bureaus and beds and mattresses. When we had any questions or concerns, they got back to us right away and were super helpful and knowledgeable. We also needed two skylight shades replaced, which worked out as perfectly as the rest of our business with them. The owner, Richard, is friendly and knowledgeable and the sales people, Hal and Gail, are no-pressure and were always looking out for our interests. And their delivery guys are the greatest! Furniture Emporium made setting up our new home in Connecticut a truly happy experience.
Description of Work: Provided and delivered all our family room and living room upholstered furniture, including couches and love seats and chairs, plus bedroom furniture for two bedrooms. We also bought and had installed two skylight shades. We will definitely continue to buy from them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Ellen S.
06/2015
1.0
upholstery
 + -1 more
unknown
Rating Category
Rating out of 5
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$500
George R.
03/2015
5.0
upholstery
 + -1 more
unknown
Description of Work: Provided and delivered a new couch. Everything was great. Great people, ready to use them again ...
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Kirsten B.
06/2014
1.0
upholstery
 + -1 more
unknown
Description of Work: Never contacted me after I inquired about an estimate
Rating Category
Rating out of 5
responsiveness
1.0
Dan R.
05/2014
5.0
upholstery
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Melanie K.
01/2008
5.0
furniture sales
 + -1 more
Furniture Emporium is fantastic! They sell high-quality, bench-made furniture and make sure you are satisfied from start to finish. The set I purchased was solid wood, made to order by a company in New Hampshire, with incredible workmanship, and it was less expensive than a lot of the mass-produced, inferior pieces sold at the big chain stores. Our salesperson, Gail, was generous with her time, and even remembered my name when I returned to the store several days after my initial visit. The delivery guys could not have been more careful or courteous; on a rainy day, they put down more than enough matting/runners to make sure that they didn't dirty the floors or carpets on their way in and out, and they were extremely attentive to every detail of the installation. The owner of the store, Richard, patiently and helpfully answered all of my questions on furniture care when I called a few days after the delivery. I could not be happier with the furniture and the customer service.
Description of Work: I purchased a bedroom set (king headboard, 2 nightstands, dresser, mirror, and chest) from Furniture Emporium, which placed the order direct to the manufacturer and delivered and installed the furniture.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/
Service Categories
Upholstering,
Window Treatments,
Mattresses,
Furniture - Sales,
Interior Design and Decorating
FAQ
FURNITURE EMPORIUM is currently rated 4.1 overall out of 5.
Sunday: 1:00 PM - 5:00 PM
Thursday: 9:30 AM - 8:00 PM
Saturday: 9:30 AM - 5:00 PM
No, FURNITURE EMPORIUM does not offer free project estimates.
No, FURNITURE EMPORIUM does not offer eco-friendly accreditations.
No, FURNITURE EMPORIUM does not offer a senior discount.
No, FURNITURE EMPORIUM does not offer emergency services.
No, FURNITURE EMPORIUM does not offer warranties.
FURNITURE EMPORIUM offers the following services: FURNITURE SALES & ACCESSORIES, WINDOW TREATMENTS, SLIPCOVERS, RE-UPHOLSTERY,