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Service Plus Specialty Plumbing Services

Plumbing, Wells and Pumps, Drain Cleaning,

About us

Service Plus Specialty Plumbing Services is an owner operated company with over 25 years experience. You get piece of mind with our up front flat rate pricing. Additional phone numbers - (860) 928-7504 & (860) 546-9544. Additional DBAs - Service Plus Plumbing & Heating Service, Service Plus Plumbing & Sewer.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Well, water pump, underground water and sewer line repair and replacement, sewer and drain cleaning, video pipe inspection, underground pipe and tank locating, high pressure jetting, root removal, sewer pipe bursting, sewer pipe lining, underground water line leak detection, water and sewer line hookups, trenchless pipe replacements, well locating, buried casing extensions, underground pipe moling, solving flooding basement problems & thawing of frozen pipes.

Amenities

Senior Discount

$10

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.018 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
0%
2
6%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-18 of 18 reviews

Susan S.
11/2017
5.0
plumbing, wells
  + 0 more
After they came and tested the amps from the pump it was discovered that the well pump needed to be replaced. They were able to do it that night and I am happy to say after not having water for 2 days because of the weekend I now have water.
Description of Work: Well pump replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Deborah G.
05/2017
5.0
plumbing, wells
  + 0 more
Sam is now my go-to guy for anything to do with plumbing and my well in this 150 year old farmhouse. I woke up to no water and Service Plus was here shortly after I called. We started with the small stuff and eventually determined the pump in our 250' well was dead. Sam spent the rest of the day in the pouring rain making sure that I had a working well by the end of the day. I can't recommend him highly enough!
Description of Work: New well pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe H.
04/2017
5.0
plumbing, drain pipe, drain cleaning
  + 1 more
Wxcellent workmanship, truly professional and masters of their trade! Cannot say enough how pleased we arw. Sam and Chris gotthw job done quickly yet with high quality! Thank you both!
Description of Work: Major plumbing repair underground witj old damaged pipes having to be dismantled and replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Koji M.
04/2017
5.0
wells
  + -1 more
Thanks a lot, Sam and Chris! Super excellent work! We appreciate it.
Description of Work: We had an issue about the quality of well water and needed to replace into the new water tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah G.
02/2017
5.0
excavators, plumbing, septic tank, drain pipe, drain cleaning
  + 3 more
Our house is over 150 years old and it didn't bother Sam at all! It started with a hole in a pipe, then became a clogged line running to a useless drywell. After he spent a day digging in the freezing rain, analyzing the situation and proposing several options, we had the whole situation resolved within 48 hours. His price didn't change even after they went over and above what they expected. My yard was graded exactly as it was and is only waiting for spring and grass seed. I couldn't be happier with the service, price and professionalism of this company and highly recommend them.
Description of Work: Needed pipe to dry well cleaned and examined.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Zachary W.
01/2017
5.0
excavators, plumbing, wells
  + 1 more
One of the most professional contractors I've used since buying my house in 2012. Will hire again for the next job!
Description of Work: Service Plus was the only company I called that would take on removing a water supply from my basement. Sam even went the extra mile to trace the line to discover the source. Glad I waited till they had an opening to do the work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Ryan C.
12/2016
5.0
plumbing, wells
  + 0 more
We came home from a few days being away to find our water not working at the house. After doing some troubleshooting on my own I found that the water tank was not getting any water. I called Sam and let him know I had a fifteen month old to take care of so needed someone to be relatively fast. Sam came out personally the next day, very first thing in the morning. He went through all of the steps of what was occurring, what my options were and had my water back on within an hour. He kept a great level of professionalism but you could see he cared about his work and fixing the problem the correct way without over-charging. He has a customer for life.
Description of Work: Our house was not getting any water, no water was being filled into the water tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret S.
12/2016
5.0
plumbing
  + -1 more
We could not be happier homeowners and would work with Service Plus again without hesitation. From start to finish we found Sam to be beyond professional and knowledgeable. He came out to look at our "interesting" situation and immediately began discussing the possible causes and solutions to our problem. He was up front about the challenges and possible solutions, and that this may only be a partial solution. We chose to move forward with the removal of our old plumbing in this area and a reconfiguration of our drainage system because even if it was not the sole contributor to the problem, it was an issue to be resolved. As he was removing the old toilet flange in this process, he suggested replacing the toilet as well and gave us helpful notes as we went to purchase a toilet (toilets come with different rough-in sizes). The project was not a small project and they worked until it was completed so we were only without water for one day. In the end we have a beautifully laid out drainage system; he widened our pipes from a 3in to a 4in, designed smoother transitions, sealed the aging ejector pump lid, installed the toilet, installed a pipe for our future laundry machine move, as well as went above by fixing/replacing a few minor things outside of the originally discussed designated area. At the end of the evening he walked my husband and I through the completed project, talked about a few items to be aware of in the future, and briefly talked about our well. Sam answered all our questions and even discussed how he designed and implemented the reconfiguration. There was an open line of communication from start to finish about the project and he was available to help in the time leading up to the actual project completion. Again without hesitation we recommend Service Plus for your plumbing needs.
Description of Work: We purchased a 1950s home that had a myriad of quick plumbing repairs done over it's lifetime. These repairs led to a disorganized drainage system using multiple materials from the original cast-iron septic mainline, to galvanized steel, to different schedule pvc. In addition we have a sewer ejector pump in the same space with an older two-piece cover. We were having issues with septic odors in the house that could not be attributed to a septic failure (clean septic tank and functioning leach fields), a clogged vent, or dry traps. The cause was most likely the aging cast-iron and released seals in the plumbing which were leaking the gasses. The smell most was prominent in the worked on section of plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leesa H.
11/2016
5.0
plumbing, wells
  + 0 more
It went excellent!! I was never so happy to spend money! Prices are very very fair. Sam and Chris are terrific! Sam explained every step along the way. I learned quite a bit. From beginning to end, it was a great experience!
Description of Work: I needed a new pump in my well. My water system was very out dated and prices were so reasonable, I decided to replace the whole system!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike C.
10/2016
5.0
plumbing
  + -1 more
Great customer service! If you are looking for a plumbing company with a fast response and fair pricing, Service Plus Specialty plumbing services is the right choice! We absolutely recommend this company.
Description of Work: Repaired our water service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David S.
10/2016
5.0
plumbing, wells, drain pipe, drain cleaning
  + 2 more
Service Plus did an outstanding job replacing my well water storage tank. They were at my house within a couple hours of my call. All the work was done quickly and professionally. I received a very detailed invoice as to exactly what work was done. I appreciated that they took the time to explain what the problem was and the best solution to fix it. I wouldn't hesitate to call them again for any plumbing related service. A++
Description of Work: well water storage tank needed to be replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

TRACEY W.
05/2016
2.0
plumbing, septic tank, wells, sewer cleaning, drain cleaning
  + 3 more
unknown
Rating CategoryRating out of 5

Response from Service Plus Specialty Plumbing Services
I'm afraid we never did any work for you. You must have us confused with another company.

John H.
12/2015
5.0
excavators, plumbing, wells
  + 1 more
Our 65-year-old shallow dug well gave out for the first time during this summer?s dry weather. The few rain storms brought no relief, so we were eventually forced to consider an expensive new drilled well. The first well contractor we called didn?t return phone messages, so we tried ?Service Plus Specialty Plumbing Services.? Though very busy, Sam showed up on schedule and, after looking at the situation, felt the existing well was worth trying to save. How right he was! He not only cleaned out the well and restored the water level, the water actually tastes better, all at a fraction of the cost of a new well. Sam is not only technically proficient, but a genuine pleasure to deal with. I would urge anyone with a well or other major plumbing problem to contact Sam ? you won?t be disappointed!
Description of Work: Repaired dried-up dug well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Timothy M.
10/2015
5.0
plumbing, septic tank, sewer cleaning, wells
  + 2 more
unknown
Description of Work: Removed old well Jet pump system and replaced with a submersible pump and water pressure tank. They also extended the well pipe 5ft and filled in the hole where the old jet pump pipes ran into the well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Christie B.
10/2015
5.0
excavators, plumbing
  + 0 more
We received several quotes from various companies, but Service Plus was obviously more knowledgeable with how to complete the job and was very willing to work with us with price and scheduling. The are they had to work in was very limited, but they managed to navigate through trees, property lines, boulders, and other structures easily. They exhibited a high level of professionalism that was obvious in not only how they handled the planning and execution of the job, but also in the type of equipment they used. They showed up with exactly what they needed and were ready to work. Unfortunately I doubt that we will have the opportunity to work with them again since I have a high level of confidence in the work that they did. However, I would absolutely recommend this company. We received a competitive quote and they were able to complete the job quicker than other contractors had quoted. This is largely due to them being able to complete the excavation and backfill themselves and not having to subcontract out that work. Absolutely 5 stars for this company.
Description of Work: Excavate, remove old water line from city water to house, replaced with new water line and backfilled area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Gary P.
09/2015
5.0
plumbing
  + -1 more
While getting quotes from several companies I often had to leave several messages before getting a return call. Obtaining a solid cost was difficult as was my confidence in their ability resolve the demands my old system wasn't meeting Sam was great. All my calls were returned. He took the time to listen and understand the issues with my old system and made suggestions and improvements to resolve the problems. Often beyond what I would have expected. The workmanship was excellent and he provided written details of all the well information and water level. He reviewed all work and features of the new system. The company was not the lowest bidder but I feel that the end result was well worth the additional cost. I would not hesitate recommending this company to a friend or family member.
Description of Work: New jet pump, foot valve and 44 gal. tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Susan I.
06/2015
5.0
excavators, plumbing, septic tank, drain pipe, sewer cleaning, drain cleaning
  + 4 more
We had problems for many years with slow drains and the first floor toilet flushing poorly. No one could figure out the problem and some even suggested "fixes" that would have cost upwards of 30 thousand dollars! We called Service Plus Specialty Plumbing Services and they immediately came out and identified the problem - which turned out to be several issues. There was a crushed orangeburg pipe packed with sediment and the three lines going into the septic tank were at different pitches. To get us through the night the main line was jetted but the actual repair work was started the next morning. A small excavator was brought in, pipes dug out and replaced and the pitch was corrected. For the first time in 30 years (that's not an exaggeration 30 actual years) the downstairs toilet flushes as good as the one on the second story! Drains are not gurgling! And I didn't get the run-around to do unnecessary work or have the bill padded! I cannot say enough about this company, the owner or his helper. I will not hesitate to call with any future problems with my well or septic. THANK YOU Service Plus Specialty Plumbing for doing what other "specialists" couldn't!
Description of Work: The piping to the septic tank was dug up and replaced, water jetting was done to open lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Elizabeth V.
04/2015
5.0
electrician, plumbing, wells
  + 1 more
He called after I had left a message, and was WONDERFUL. Cheery, professional, charismatic, which was awesome from a service provider. When he arrived later that afternoon he inspected the well and bladder, explained all the troubleshooting he was doing step by step, and gave me the diagnosis. I had to think it over but, after calling his competitor I was sold on him. He came out and started it the next day, then finished it the next morning. He disposed of everything, kept it simple, and even though it sounds like a lot of money, lemme tell you, I am so glad I supported a small business. Because normally you call a place and you don't get the same guy you talked to on the phone. I did. He was so happy to do this that it made me happy to have it done. it's quality work that will last. He is truly a master of his craft and I will call him in the future and recommend him to anyone.
Description of Work: Sam installed a new pump, a new bladder( bigger and better than our previous one) fixed all the wiring and piping, and did it in about a day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

    Contact information

    main st, Canterbury, CT 06331

    http://www.serviceplusplumbing.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Plumbing,
    Wells and Pumps,
    Drain Cleaning,
    Excavating,
    Drain Pipe Installation,
    Septic Systems,
    Sewer Cleaning,
    Electrical,
    Basement Waterproofing

    FAQ

    Service Plus Specialty Plumbing Services is currently rated 5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Service Plus Specialty Plumbing Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Service Plus Specialty Plumbing Services does not offer free project estimates.
    No, Service Plus Specialty Plumbing Services does not offer eco-friendly accreditations.
    No, Service Plus Specialty Plumbing Services does not offer a senior discount.
    Yes, Service Plus Specialty Plumbing Services offers emergency services.
    No, Service Plus Specialty Plumbing Services does not offer warranties.
    Service Plus Specialty Plumbing Services offers the following services: Well, water pump, underground water and sewer line repair and replacement, sewer and drain cleaning, video pipe inspection, underground pipe and tank locating, high pressure jetting, root removal, sewer pipe bursting, sewer pipe lining, underground water line leak detection, water and sewer line hookups, trenchless pipe replacements, well locating, buried casing extensions, underground pipe moling, solving flooding basement problems & thawing of frozen pipes.

    Contact information

    main st, Canterbury, CT 06331

    http://www.serviceplusplumbing.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day