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Neighborhood Services LLC

Excavating, Pavers and Hardscaping, Concrete Pouring and Repair,

About us

Residential Demolition and Construction Services.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Specializing in Swimming Pool Removal, Demolition, Construction, All types of Excavation (Foundations, Drainage, Regrading, Etc), Concrete and Stump Removal, Clean outs, Dumpsters, Tree Removal, Snow & Ice management (Bristol, Plainville, Burlington, Terryville ONLY), Retaining walls

Services we don't offer

Landscape Maintenance Services, ie mowing, leaf clean up, trimming, etc.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.67 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
14%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.4
responsiveness
4.4
punctuality
4.4
Showing 1-7 of 7 reviews

Justin F.
11/2016
5.0
excavators
  + -1 more
Matt showed up on time and worked hard everyday he was there. He always kept me in the loop on progress and when there was an issue he handled it professionally and the project continued to move forward. I would not hesitate to hire Neighborhood Services again.
Description of Work: Matt performed all the site work needed for the construction of my detached garage including tree removal, excavation, fill work, new driveway preparation, and coordinating the pouring of the foundation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Ashraf H.
08/2016
5.0
excavators, hardscaping
  + 0 more
Matt did an excellent job removing our above ground swimming pool, he disposed all material and installed new lawn after removal, all that was done in one day.
Description of Work: Above ground swimming pool removal, disposal and dumping of all material, install new lawn were pool existed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Stephen G.
10/2015
5.0
concrete repair, excavators, hardscaping
  + 1 more
Matt was recommended to us by a neighbor to do some cliff side excavating and install a retaining wall. Several other contractors had looked at the job and been unable to recommend a course of action, but Matt knew exactly how to proceed. The result surpassed our expectations due to Matt's design sense and eye for detail. Mat is personable, reliable, organized, and easy to deal with. His planning and professionalism ensured that the job went smoothly and was completed on time and within budget. We highly recommend Neighborhood Services.
Description of Work: Removed our rotting deck. Excavated the back yard where it drops off steeply and created a curved retaining wall from large concrete blocks. Topped the wall with concrete capstones which were painstakingly leveled for appearance. Regraded the backyard and installed stone between the house and the retaining wall. Added fill to the rest of the backyard and seeded a lawn. Created a path, using large pieces of slate, from the driveway, across the new lawn and in front of the retaining wall, to the side yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,600

Jennifer R.
09/2015
5.0
concrete repair, excavators
  + 0 more
Matt did an amazing job. He removed the pool and concrete around the pool, as well as a rotting fence. He graded the lot and seeded it. The whole job took about 2.5 days. Very happy with the work performed. Would hire him again!
Description of Work: Removed rotting stockade fence and concrete inground pool. Graded the lot and seeded for grass.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

Edward A.
05/2014
5.0
excavators
  + -1 more
Matt exceeded all of our expectations. The job was completed on time and on budget. Any hesitation that we had about taking the pool out was immediately put to rest once the work was completed. Most impressive was Matt's attention to detail especially with the final grading and the preservation of some of the established landscaping. We lost a pool but gained a park-like setting. We would recommend Matt to anyone who is looking for a knowledgeable and professional contractor.
Description of Work: Matt removed the existing pool, fencing, related filter equipment, and decking. He then filled in the pool area, regraded the yard and seeded new lawn. He also removed all of the landscaping shrubs around the perimeter of the house and repaired any associated lawn damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Peter H.
09/2013
5.0
excavators, hardscaping, pool cleaners
  + 1 more
We were very happy with Matt's work. It was conducted quickly and professionally. He has the right equipment for the job of removing a pool. He is an artist with stonework. He provided us with a beautiful new front walkway, which is an asset to our house. He cleaned up his work, and repaired our lawn with fill, grass seed, and straw. We were very happy with his work in all respects.
Description of Work: Provider removed existing pool, fencing, related filter equipment, and pavers. Filled in pool area. Regraded and seeded new lawn. Provider installed new front walkway, with appropriate gravel base, reusing some pavers from the pool area, with additional new edging pavers. Provider installed new, wider, precast concrete front steps. Remaining pavers from pool area were placed on pallets and wrapped, for future use.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Nancy C.
10/2011
2.0
excavators
  + -1 more
I would never use Matthew again. He argued with me repeatedly about how I wanted things done and became belligerent when I endeavored to discuss the project with him. He cost me more money because he refused to prepare a stone pad correctly and he broke and rendered useless my beautiful outdoor dining table because he was careless. I had to discover the damage myself and when approached about it, he offered no apology whatsoever. I can't say this enough....I would never use NEIGHBORHOOD SERVICES again and neither should you.
Description of Work: What began as a swimming pool demolition turned into a drainage and mud nightmare. Matthew has an attitude and a chip on his shoulder that eventually rears it's head in doing business with this inexperienced young man. While he has all the shiny tools to do the job, his heady and know-it-all attitude preclude intelligent problem solving and good customer relationship. He even gained two new jobs by being at my home, yet I have been waiting for him to return to correct a drainage issue that has made my life miserable for the last 8 weeks. I would not recommend or use Matthew Casina again. This is unfortunate because there are not too many individuals around who can do the kind of work that he does. He actually hung up on me after yelling at me over a drainage issue that only requires 5 minutes to complete (according to him). My yard has become a virtual mess of mud after each rain.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$7,000

Response from Neighborhood Services LLC
I was contracted to removed the swimming pool. First, when I started the project the concrete pool was not one but actually 2 pools. (first time this has ever happened to me out of the 150 pool removals I have done) There was another gunite pool installed inside the other one. I did not charge her extra for this huge expense. Once the pool was removed and completed, there became a drainage issue due to the layout of her property. She informed me about 3-4 weeks after I left her property. I told her I would be there as soon as I could. She then called me 3 days later DEMANDING that I return immediately to fix her puddle issue because "her dogs where getting muddy". At that time, I informed her Because it was raining every 3 days I would not be able to fix the issue until it dried out (which took even longer because there wasn't any sun in that area from shade from trees) 2 weeks later as it still rained every other day, she then called me and again demanded that I come fix her issue immediately, at that time I explained to her I couldn't because it was to wet and she wouldn't get good results. She then began to threaten me with reporting me to BBB and suing me. At that time I defended myself and my character. 2 days later her husband called and discussed the situation with me like a man. I explained that I couldn't fix it until it dried up. I scheduled the work and came back and fixed the issue. I refused to deal with her. I did not charge them for the additional work and the issue was resolved like I said I would. I do not ever disrespect my customers nor talk to them like children. When Member did so I defended myself. Like She said, I did 2 project for her neighbors. Please give me a call I will be happy to give you their numbers and they will tell you what kind of a contractor I am. Hey one even gave me UConn Football Tix. I don't think unhappy customers give their contractors Free UConn Tix 13 rows up on the 50yd line. If anyone would like I will give you their phone number and I encourage you to call and speak with her husband about how the issue was resolved.

    Contact information

    PO Box 1365, Burlington, CT 06013

    www.nhsvcs.com

    Service hours

    Sunday:
    6:00 AM - 12:00 PM
    Monday:
    6:00 AM - 9:00 PM
    Tuesday:
    6:00 AM - 9:00 PM
    Wednesday:
    6:00 AM - 9:00 PM
    Thursday:
    6:00 AM - 9:00 PM
    Friday:
    6:00 AM - 9:00 PM
    Saturday:
    6:00 AM - 12:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Excavating,
    Pavers and Hardscaping,
    Concrete Pouring and Repair,
    Pool and Spa Service,
    Pool Sales Construction and Installation,
    Foundation Repair,
    Dumpster Service,
    Drain Pipe Installation,
    Snow Removal,
    Garage and Shed Building,
    Hauling

    FAQ

    Neighborhood Services LLC is currently rated 4.6 overall out of 5.

    Sunday: 6:00 AM - 12:00 PM

    Monday: 6:00 AM - 9:00 PM

    Tuesday: 6:00 AM - 9:00 PM

    Wednesday: 6:00 AM - 9:00 PM

    Thursday: 6:00 AM - 9:00 PM

    Friday: 6:00 AM - 9:00 PM

    Saturday: 6:00 AM - 12:00 PM

    Neighborhood Services LLC accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Neighborhood Services LLC offers free project estimates.
    Yes, Neighborhood Services LLC offers eco-friendly accreditations.
    No, Neighborhood Services LLC does not offer a senior discount.
    Yes, Neighborhood Services LLC offers emergency services.
    Yes, Neighborhood Services LLC offers warranties.
    Neighborhood Services LLC offers the following services: Specializing in Swimming Pool Removal, Demolition, Construction, All types of Excavation (Foundations, Drainage, Regrading, Etc), Concrete and Stump Removal, Clean outs, Dumpsters, Tree Removal, Snow & Ice management (Bristol, Plainville, Burlington, Terryville ONLY), Retaining walls
    Landscape Maintenance Services, ie mowing, leaf clean up, trimming, etc.

    Contact information

    PO Box 1365, Burlington, CT 06013

    www.nhsvcs.com

    Service hours

    Sunday:
    6:00 AM - 12:00 PM
    Monday:
    6:00 AM - 9:00 PM
    Tuesday:
    6:00 AM - 9:00 PM
    Wednesday:
    6:00 AM - 9:00 PM
    Thursday:
    6:00 AM - 9:00 PM
    Friday:
    6:00 AM - 9:00 PM
    Saturday:
    6:00 AM - 12:00 PM