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RICK'S PUMP AND WATER SERVICE

Wells and Pumps, Water Filtration and Softening

About us

Owner/operator sole proprietorship. Fully licensed and insured for all work performed. Visa, Master Card, and American express accepted.

Business highlights

56 years of trusted experience
Emergency Services Offered

Services we offer

SERVICE ALL WATER PUMPS FOR HOUSEHOLD AND IRRIGATION AS WELL AS SEPTIC PUMPS. REPAIR,SELL, AND SERVICE ALL MAKES AND MODELS OF WATER TREATMENT AND SOFTENING EQUIPMENT. SERVICE ALL FORMS OF PROBLEMS ASSOCIATED WITH WELL WATER.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

5.015 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-15 of 15 reviews

Jim B.
03/2021
5.0
water softeners, wells
  + 0 more
I can’t say enough good things about Rick’s Water Service. Lost my water on a Saturday. Called Brett at 9, he was at my home by 11. Unfortunately this was not an easy fix. An adapter on the side of the well casing had rusted out after 40 years of use. We survived without water over the weekend. They coordinated calling in an excavator to be at my house by 8:30 first thing Monday to move boulders surrounding the casing and dig down 4 feet to repair. By 10:30 that morning the excavation was done and the adapter was replaced. Fair price and great service. I will definitely use them again. Special thanks to Pete, his technician and Joe the Excavating Contractor.
Description of Work: Excavate & Repair Well Casing AdapterRepair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth H.
08/2020
5.0
water softeners, wells
  + 0 more
They responded promptly, even after hours. They returned the next morning to do the replacement. They took the time to explain all the aspects of the job and the equipment. Very professional, very courteous. I was glad I worked with them and will again.
Description of Work: Water pump replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Wyman B.
08/2018
5.0
wells
  + -1 more
They showed up on time and did the work as professionally as I could have ever hoped for. They are totally honest. They could have said dead motor and I wouldn’t know. They said it a float valve. A $30 dollar part. I think they are exceptional.
Description of Work: Septic sump pump not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Arnold K.
07/2016
5.0
wells
  + -1 more
Great. A very nice guy, skilled and fair priced. I definitely recommend him
Description of Work: Water line repair and submersible well pump replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Stephania N.
12/2015
5.0
water softeners, wells
  + 0 more
unknown
Description of Work: Installed a water purifier. Also did some other minor plumbing work. Excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry S.
12/2015
5.0
wells
  + -1 more
Brett of Rick's Pump has taken care of our home for past 8 years. He is one of the nicest guys and on top of that is is prompt, courteous, neat and quite reasonable. I hope he will travel to come to our new house.
Description of Work: Brett of Rick's Pump has taken care of our home for past 8 years. He is one of the nicest guys and on top of that is is prompt, courteous, neat and quite reasonable. I hope he will travel to come to our new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Charles M.
12/2015
5.0
water softeners, wells
  + 0 more
Job was performed in an expert manner. While "Rick", himself is retired, the person that has taken over his clients is a worthy person to deal with.
Description of Work: Replace a leaking water storage pressure tank and removed said item as well as a non-functioning water softening system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Eileen P.
06/2015
5.0
water softeners, wells
  + 0 more
unknown
Description of Work: Water mitigation system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Jerry C.
05/2015
5.0
water softeners, wells
  + 0 more
Went very well. Everything looks great.
Description of Work: Replace water system air tank and get water softer working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Elliott N.
12/2014
5.0
wells
  + -1 more
unknown
Description of Work: Fixed problem with septic pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Jerry S.
11/2014
5.0
water softeners, wells
  + 0 more
He is prompt, reliable, fair, honest, thoroughly professional and extremely knowledgeable. He has replaced our well pump after lightning strikes, maintains our water quality indoors and also maintains our outdoor sprinkler system. You will not find anyone in his class of just being the PERFECT service provider. My wife and I wish everyone else was just like him.
Description of Work: Brett has provided us with complete water services for many years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Deborah B.
04/2013
5.0
wells
  + -1 more
Every water emergency is met with a professional diagnosis and the best way to solve the issue. Brett has replaced our pump head, upgraded filters and installed a desalination system.
Description of Work: It is a pleasure to work with Brett. He is excellent at diagnosing and correcting issues with both the pump and wager quality. I was so happy to get rid of Poland springs and have excellent water from my faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Michael M.
09/2011
5.0
water softeners, wells
  + 0 more
To be honest, I have no idea how his prices compare to his competitors . His prices have always seemed reasonable to me. Never any "Oh by the way" charges. He always returns calls, is on site within 15 minutes of the appointment time (10:00 versus between 8:00 and noon); and, leaves things cleaner than they were when he got here. I believe you get what you pay for and Fred gives you your money's worth and more. You can't do better!!!
Description of Work: First met Fred (owner) after he purchased business from Rick. Initially he upgraded our water treatment system and then provided ongoing maintenance. Earlier this year our pump bit the dust. We called Fred, he was here that afternoon, diagnosed the problem and (sadly) replaced the pump. About $1,200 job. He came today to do maintenance and installed installed back flush valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Laurie B.
05/2009
5.0
wells
  + -1 more
They specialize in water treatment. They had to come back again and replace something that had gotten filtered up, but they were extremely responsive. I dropped a voice mail that we are leaving town and they called back within an hour and made an appointment to come over when we were back. They were excellent.
Description of Work: We used Rick's Water Service to get our water tested. They put in a system to remove the acidity from the water.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,800

KERRI A.
12/2006
5.0
wells
  + -1 more
We got a new well drilled and needed someone to install a submersible pump and connect up the new well to the house. He came on time and finished it all in one day. He was very easy to deal with and an all around nice guy. We would definitely hire him again, though hopefully our well problems are over!
Description of Work: They came to connect our new well with our house. They dug trenches, laid and connected up pipes, put in submersible pump ,and his guy even laid out gravel we had delivered for our driveway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

    Contact information

    PO BOX 5164, Brookfield, CT 06804

    RICKSWATERSERVICE

    Service hours

    Sunday:
    9:00 AM - 9:00 PM
    Monday:
    6:00 AM - 9:00 PM
    Tuesday:
    6:00 AM - 9:00 PM
    Wednesday:
    6:00 AM - 9:00 PM
    Thursday:
    6:00 AM - 9:00 PM
    Friday:
    6:00 AM - 9:00 PM
    Saturday:
    9:00 AM - 9:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Wells and Pumps,
    Water Filtration and Softening

    FAQ

    RICK'S PUMP AND WATER SERVICE is currently rated 5 overall out of 5.

    Sunday: 9:00 AM - 9:00 PM

    Monday: 6:00 AM - 9:00 PM

    Tuesday: 6:00 AM - 9:00 PM

    Wednesday: 6:00 AM - 9:00 PM

    Thursday: 6:00 AM - 9:00 PM

    Friday: 6:00 AM - 9:00 PM

    Saturday: 9:00 AM - 9:00 PM

    RICK'S PUMP AND WATER SERVICE accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, RICK'S PUMP AND WATER SERVICE offers free project estimates.
    No, RICK'S PUMP AND WATER SERVICE does not offer eco-friendly accreditations.
    No, RICK'S PUMP AND WATER SERVICE does not offer a senior discount.
    Yes, RICK'S PUMP AND WATER SERVICE offers emergency services.
    Yes, RICK'S PUMP AND WATER SERVICE offers warranties.
    RICK'S PUMP AND WATER SERVICE offers the following services: SERVICE ALL WATER PUMPS FOR HOUSEHOLD AND IRRIGATION AS WELL AS SEPTIC PUMPS. REPAIR,SELL, AND SERVICE ALL MAKES AND MODELS OF WATER TREATMENT AND SOFTENING EQUIPMENT. SERVICE ALL FORMS OF PROBLEMS ASSOCIATED WITH WELL WATER.

    Contact information

    PO BOX 5164, Brookfield, CT 06804

    RICKSWATERSERVICE

    Service hours

    Sunday:
    9:00 AM - 9:00 PM
    Monday:
    6:00 AM - 9:00 PM
    Tuesday:
    6:00 AM - 9:00 PM
    Wednesday:
    6:00 AM - 9:00 PM
    Thursday:
    6:00 AM - 9:00 PM
    Friday:
    6:00 AM - 9:00 PM
    Saturday:
    9:00 AM - 9:00 PM