About us
Business highlights
18 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Reviews
4.914 Reviews
Showing 1-14 of 14 reviews
Helen E.
10/2017
computer repair, computer training, computer sales
 + 1 moreRick is a professional, his knowledge, skill and patience surpassed our expectations. We are a small church office and our patched together computer systems were failing to meet our needs. Rick quickly made time for us. He came to the office and spent the time needed to understand our concerns and problems, and was patient (can't stress that enough) with our not too tech-savvy questions and explanations. Some issues he was able to correct in the first visit, others he took care of back in his lab, and then he got everything installed, tested and working well back in our office. He stayed with us until everything was performing to meet our needs and we understood how to use everything. Cost was very reasonable, especially considering we bought a computer and several types of new software, and utilized a lot of Rick's in-person time.
Description of Work: Our church office needed data transferred from two old computers to two newer computers; purchase and installation of one of those newer computers; several new software installations and software upgrades; virus scans; a small office LAN; training.
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Yes, I recommend this pro
$900
Lawrence M.
04/2017
computer repair
 + -1 moreAbout as expected.
Description of Work: Hardware and software services.
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Yes, I recommend this pro
THOMAS M.
08/2016
computer repair
 + -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Rebecca H.
10/2015
computer repair
 + -1 moreComputer runs better.
Description of Work: Analyzed computer set-up and storage. Cleaned out junk, rationalized storage. Technician was pleasant and helpful.
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Yes, I recommend this pro
$70
Response from Computer Troubleshooters
THOMAS M.
08/2015
computer repair
 + -1 moreunknown
Description of Work: I needed a screen replaced on a laptop and they immediately took care of the problem. The wait time was the result of the shipping time for the required part, (the new screen), They were extremely courteous and professional; certainly a world better than the Geek Squad who wanted over $600 and tried to sell me a new lap top.
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Yes, I recommend this pro
$200
Response from Computer Troubleshooters
Robert C.
08/2015
computer repair
 + -1 moreunknown
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Yes, I recommend this pro
$99
Response from Computer Troubleshooters
John S.
03/2015
computer repair
 + -1 moreunknown
Description of Work: The made my non-working computer, work again!
| Rating Category | Rating out of 5 |
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| quality | |
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Yes, I recommend this pro
$69
Response from Computer Troubleshooters
Karl N.
09/2014
computer repair
 + -1 moreMy computer could not turn on and when I brought in he knows exactly what's wrong and told me when I could expect it back and how much it cost. I took to the original company that I bought it from (Best Buy) and the technician told me that will take 2-3 weeks to get it back and he totally made wrong evaluation.
Description of Work: Repair computer.
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Yes, I recommend this pro
$149
Response from Computer Troubleshooters
Richard G.
07/2014
computer repair
 + -1 moreunknown
Description of Work: Trouble with Windows 8.1 boot screen p/w entry. Rick retrieved my old password while I waited and I was on my way. |Absolutely, would and will go back.
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Yes, I recommend this pro
Response from Computer Troubleshooters
Keith S.
06/2014
computer repair
 + -1 moreunknown
Description of Work: I had a virus that totally disabled my computer. Rick originally thought it could be fixed overnight; however, the problem was extensive and required a complete rebuild. Still the got the computer back in a week and it has been working well since. Also, even though it took an extensive rebuild to repair, Rick billed only for the initial estimate. |Overall a good experience.
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Yes, I recommend this pro
$90
Response from Computer Troubleshooters
Nancy M.
05/2014
computer repair
 + -1 moreRick showed up to my house at the scheduled time. He was extremely professional and performed the tasks that I requested. The total visit was about an hour and a half. (I had made a mess that took a little while to clean up.). I am very pleased and will definitely used his services again when and if I need him.
Description of Work: Diagnosed and cleaned up viruses and other "junk" on my computer. Installed superior antivirus software.
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Yes, I recommend this pro
$200
Jeffrey S.
03/2014
computer repair
 + -1 moreI took my computer to Rick after it had been poorly serviced by others. A very important program had been lost and Rick was able to recover it.
Description of Work: Rick fixed my computer which had been poorly serviced by others.
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Yes, I recommend this pro
$50
Wilhelm M.
09/2013
computer repair
 + -1 moreWe were very pleased with the professionalism and patients provided by the technician that came to our home. We are over 65 and require a little more TLC than younger computer literate people. Tom was very helpful with his explanations as he went along. They were prompt and very reasonably priced for the service. Our computers are safe and buzzing right along.
Description of Work: They cleaned and fixed our 2 computers
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Yes, I recommend this pro
Cheryl P.
07/2013
computer repair
 + -1 moreRick was consistently prompt about answering phone calls, even after hours. He and his staff not only rescued my computer from the blue screen of death, but after repairing it they restored all my data and improved my computer's speed and performance. I thought the price for the repairs was very reasonable given the amount of work they did. My computer now responds like it did when it was new, and all for a fraction of the cost of replacing it. It's obvious they take real pride in their work.
Description of Work: Diagnosed cause of computer crash, saved the data, and performed necessary repairs.
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Yes, I recommend this pro
$219
Contact information
355 Federal Rd, Brookfield, CT 06804
http://www.cts-danbury.comService hours
Monday:
8:30 AM - 5:30 PMTuesday:
8:30 AM - 5:30 PMWednesday:
8:30 AM - 5:30 PMThursday:
8:30 AM - 5:30 PMFriday:
8:30 AM - 5:30 PMLicensing
Insured
No License Required for Trade
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/
Service Categories
Computer Repair,
Computer Sales,
Computer Training
FAQ
Computer Troubleshooters is currently rated 4.9 overall out of 5.
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Computer Troubleshooters accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Computer Troubleshooters offers free project estimates.
No, Computer Troubleshooters does not offer eco-friendly accreditations.
Yes, Computer Troubleshooters offers a 10% senior discount.
Yes, Computer Troubleshooters offers emergency services.
Yes, Computer Troubleshooters offers warranties.
Computer Troubleshooters offers the following services: Computer repair, maintenance and service. Windows, Macs, Linux, Servers, Email, VoIP, and Cloud Solutions. In addition to computer sales and repairs, we offer maintenance contracts that keep your systems running smoothly and giving you peace of mind 24 hours per day, 365 days per year.
We don't service computers older than 1979... :-)
Contact information
355 Federal Rd, Brookfield, CT 06804
http://www.cts-danbury.comService hours
Monday:
8:30 AM - 5:30 PMTuesday:
8:30 AM - 5:30 PMWednesday:
8:30 AM - 5:30 PMThursday:
8:30 AM - 5:30 PMFriday:
8:30 AM - 5:30 PM